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400 Post Ave, Westbury, NY 11590, USA
The worst experience I have ever had! DO NOT USE THIS FIRM!! The nastiest and most unprofessional people on the earth! Unfortunately, my bank chose them to close my loan. They were horrible! They showed up 2 hours late for the closing, totally unprepared, yet arrogant! They forgot closing documents. Unfortunately, I had to call them to make sure my loan would close. They were rude and condescending! After being treated disrespectfully and having my house almost not close due to their incompetence, they grossly overcharged me for their terrible services! The worst part was having to pay them through my bank! Wish I could have fired them!!
For local users in Westbury, New York, seeking legal representation through the "Lawyers Near Me" platform, it is crucial to provide an objective introduction to Bank Tanen & Bank, located at 400 Post Ave, Westbury, NY 11590, USA, based on the information available, including direct customer reviews. While the physical environment of their office suite is not described, its location within a commercial building in Westbury suggests a standard professional setting. Bank Tanen & Bank can be contacted at (516) 877-7100 or +1 516-877-7100 for inquiries regarding their legal services.
However, it is imperative to address the significant negative feedback received from multiple customers regarding their experiences with Bank Tanen & Bank. These reviews raise serious concerns about the firm's professionalism, competence, honesty, responsiveness, and overall quality of service. Local users considering engaging Bank Tanen & Bank are strongly advised to carefully review and consider the detailed accounts provided by these past clients.
One customer described their experience as "the worst I have ever had!" and explicitly advised others: "DO NOT USE THIS FIRM!!" This highly critical review detailed several significant issues. Firstly, they reported extreme unpunctuality, with the firm's representatives arriving two hours late for a loan closing and being "totally unprepared." Secondly, the reviewer alleged incompetence, stating that closing documents were forgotten, and the client had to proactively follow up to ensure the loan would close. Thirdly, the customer described the firm's personnel as "rude and condescending," reporting disrespectful treatment. Finally, the review claimed that the firm "grossly overcharged" for their "terrible services" and expressed regret at being unable to terminate their engagement.
Another customer who hired attorney Doug Bank for a house purchase closing also reported a profoundly negative experience, stating it was "the first time I hired him and the last time I hired him." This review cited a "lack of honesty, irresponsive, arrogant, and disrespectful" behavior from the entire legal team of Doug Bank.
Specifically, this second reviewer detailed allegations of dishonesty regarding fees, claiming they were charged fees that "should not be charged in the first place." The reviewer stated that a paralegal, Brian, initially refused to explain these fees and that even at the closing, the fees were not clarified until the client explicitly inquired. Subsequently, the firm allegedly promised a refund for improper charges, which reportedly took over a month to receive after the client had to "push them to do it."
The second review also highlighted issues with responsiveness, particularly concerning the mandatory use of attorney Doug Bank's title search company, Barrister Land Services Inc. The client stated they informed the firm of their need for a title survey early in the process, but the firm allegedly kept postponing the order. With the closing imminent, the firm reportedly attempted to expedite the survey at an additional cost of $400 to the client. This delay allegedly led to the postponement of the closing, the near expiration of application documents, and the need for the bank to rerun credit checks, potentially incurring further fees for the client.
Furthermore, the second reviewer described the closing date as a "disaster," focusing on the conduct of the closer, Ian, who was labeled as "unbelievably arrogant, disrespectful, and a liar." The reviewer recounted a dispute over the form of payment for closing fees, alleging that Ian insisted on a single cash check for all fees, which deviated from typical practice. The reviewer claimed that Ian was uncooperative and unprofessional during this disagreement, including yelling. The reviewer also expressed concern about the competence of both the paralegal Brian and the closer Ian.
Based on these two detailed and highly critical reviews, local users considering Bank Tanen & Bank should be aware of the serious allegations raised by past clients. These allegations include, but are not limited to: extreme unprofessionalism, significant delays and lack of preparedness, disrespectful and condescending behavior, questionable billing practices, lack of transparency, poor communication and unresponsiveness, and potential incompetence that could jeopardize critical transactions like loan closings and house purchases.
Given the severity and consistency of the negative feedback, it is difficult to identify positive features or promotional aspects of Bank Tanen & Bank based solely on this information. The overwhelming sentiment expressed by these reviewers serves as a strong caution for potential clients in the "Lawyers Near Me" category. While every individual's experience can vary, the issues raised by these reviewers are significant and warrant careful consideration.
Local users seeking legal services in Westbury, NY, are strongly encouraged to weigh this negative feedback heavily in their decision-making process. It is advisable to conduct thorough due diligence, which may include seeking additional reviews from other sources (if available), verifying the firm's standing with the relevant bar association, and potentially seeking consultations with other law firms in the area to compare services and reputations. The significant issues reported by these past clients should prompt potential clients to exercise extreme caution.
While the physical environment of the office at 400 Post Ave in Westbury is likely a standard professional space, the reported conduct and service quality of the firm's personnel appear to be significant concerns. The convenience of the location may be overshadowed by the negative experiences detailed by these reviewers.
In conclusion, based on the available customer reviews, local users in Westbury, NY, seeking legal representation through the "Lawyers Near Me" platform should be extremely cautious when considering Bank Tanen & Bank. The serious allegations of unprofessionalism, dishonesty, incompetence, and poor client service raised by multiple reviewers warrant significant concern. Potential clients are strongly advised to conduct thorough research and consider alternative legal representation in the area.
The "Lawyers Near Me" platform aims to connect local users with suitable legal services. In this instance, the feedback suggests that potential users should exercise significant caution and consider the reported negative experiences before engaging Bank Tanen & Bank. The contact information provided should be used with the understanding of the serious concerns raised by past clients.
Given the nature of the reviews, it is not possible to objectively highlight positive features or promotional aspects of Bank Tanen & Bank based solely on this information. The focus must be on accurately conveying the negative experiences reported by past clients to ensure local users are informed of potential risks.
In summary, the available customer reviews for Bank Tanen & Bank at 400 Post Ave, Westbury, NY, paint a concerning picture of their service quality, professionalism, and ethical practices. Local users seeking legal representation through the "Lawyers Near Me" platform are strongly advised to proceed with extreme caution and consider alternative legal options in the Westbury area.
400 Post Ave, Westbury, NY 11590, USA
Get directionsThe worst experience I have ever had! DO NOT USE THIS FIRM!! The nastiest and most unprofessional people on the earth! Unfortunately, my bank chose them to close my loan. They were horrible! They showed up 2 hours late for the closing, totally unprepared, yet arrogant! They forgot closing documents. Unfortunately, I had to call them to make sure my loan would close. They were rude and condescending! After being treated disrespectfully and having my house almost not close due to their incompetence, they grossly overcharged me for their terrible services! The worst part was having to pay them through my bank! Wish I could have fired them!!
May 24, 2018 · s Lhired attorney Doug bank for closing a house purchase. It was the first time I hired him and the last time I hired him. Mainly, it is because the whole legal team of Doug bank is lack of honesty, irresponsive, arrogant, and disrespectful. Lack of honesty: They charged some fees which should not be charged in the first place. When I received the closing statement, I called them asking to explain the closing fees, the paralegal Brian refused to answer my call and only texted to me saying that they would go through each fee with me during the closing date. By the closing date, they did not go through each fee. I literally had to ask those unclear fees and found out that some of fees should not be charged. They promised that they would refund them to me. It took more than a month to get the refunded check after I pushed them to do it. It was time confusing. Irresponsive: If you hires attorney Doug bank, you have to use his title search company Barrister Land Services Inc. I had told them that I needed to do title survey for the house at the very beginning. They kept postponing ordering the title survey, saying that the seller might have the title survey. When everything was ready, we were about to close the deal after 7 days, they finally start ordering the title survery, and they tried to expedite the title survey which charged $400 more on me. I refused to do so. I had postponed the closing date in two weeks. All of my application documents were almost expired by then. Then the bank needed to rerun your credit, which would cause additional fees. And you need to resubmit all the documents, such as bank statements and so on. Arrogant and disrespectful: The closing date was even a disaster. The closer Ian is unbelievably arrogant, disrespectful, and a liar. It was the first time I knew his existence, but he claimed that he told exactly how much cash check I should bring. They included all the fees (title search fee, attorney fees, and so on) in one cash check. That was so wrong. Typically, you only need to bring one cash check for the rest 10% down payment. Other fees will be paid by regular checks. I see why they were doing it this way. They were afraid that your checks were invalid. They really should explain it to me. I kept calling them and they refused to answer my phone. Then I just bought a cash check for the rest 10% and a regular check book for the rest fees. Once we found that they want all fees being paid as cash checks. I offered that I could go to Chase bank to buy more cash check. Then the closer Ian kept yelling for this all the time. The closer Ian is a man lack of proper education for sure. Typically, a closer only requires high school education and some training. He is pretty confused how a company generates a profit. I feel sorry for Doug. In the end, both the paralegal Brian and the closer Ian are lame. They are the type of employees that Doug can retain as Doug aims to charge those unnecessary fees that he was not supposed to charge. Their tunnel vision expands their business nowhere. Do you research and stay away from them. I agreed with the first reviewer and should have review the review before hiring Doug.
Dec 04, 2020 · Huan Huan ChenThe best in the business. Always gets the job done with outstanding service!
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