Cipriano Law Offices, P.C.

For individuals in West Caldwell, New Jersey, and the surrounding areas navigating legal challenges, the "Lawyers Near Me" platform offers a directory of local legal professionals, including Cipriano Law Offices, P.C., situated at 175 Fairfield Ave, Suite 4C/D, West Caldwell, NJ 07006. This firm can be contacted at (973) 852-3346 or +1 973-852-3346 for those seeking legal assistance.

Information regarding the specific environment of Cipriano Law Offices, P.C.'s suite is not detailed online. However, as a professional corporation with a physical address in a commercial building, potential clients can likely anticipate a standard office setting suitable for legal consultations and casework. The suite number suggests a multi-office environment, which is typical for law firms with multiple attorneys and support staff.

Based on the available online reviews from real customers, experiences with Cipriano Law Offices, P.C. appear to vary significantly. One reviewer expresses high satisfaction with the client care provided, specifically mentioning attorney Karen Willitts who "took time to listen to my concerns" and made them feel that their case truly mattered. This positive feedback highlights a potential strength of the firm in providing attentive and supportive client service, particularly in family law matters as indicated by the context of the negative review.

Conversely, another detailed review describes an "extremely disappointing experience" with the firm, primarily concerning a divorce case. This client reports a lack of progress despite months of payment for legal services. Key issues raised in this negative review include:

Lack of Progress: The client states that no motions were filed over a six-month period, with only unproductive correspondence occurring with the opposing party.

Slow and Unhelpful Communication: The reviewer describes communication as sluggish and unhelpful, with questions often met with condescending or dismissive responses.

Lack of Professionalism and Urgency: The client felt that the attorneys and staff did not demonstrate the expected level of professionalism or urgency for a sensitive family law case.

Discouragement of Client Initiative: The reviewer alleges being criticized for attempting to research aspects of their own case, rather than being supported.

Difficult Appointment Scheduling: Arranging appointments was reportedly unnecessarily difficult, with availability not provided upfront, yet emails related to scheduling were billed.

Poor Client Care: The reviewer cites passive-aggressive responses that made them feel disregarded and unheard.

Issues with Post-Termination Processes: Following the termination of services, the firm allegedly took a week to respond and over two and a half weeks to process the retainer refund, citing staff unavailability for signing the check.

Lack of Work Product: The client claims that the case file received upon termination contained only the documents they had originally provided, suggesting minimal work had been done by the firm.

Furthermore, the negative reviewer raises concerns about a potential pattern of positive reviews appearing shortly after negative ones, suggesting a possible attempt to manage online reputation. The lack of specific details in some of the positive reviews is also noted, raising questions about their authenticity.

Given these contrasting experiences, it is challenging to definitively characterize the services and features of Cipriano Law Offices, P.C. objectively based solely on these two reviews. However, they suggest that the firm may handle family law matters, and potentially other areas given the "P.C." designation which often indicates a multi-practice firm. The features of their service appear to be perceived differently by different clients, with one highlighting attentive care and the other citing significant issues with communication, progress, and professionalism.

In terms of promotional information, the positive review emphasizes "client care" and the feeling that the case "truly mattered" to the attorney. This suggests that Cipriano Law Offices, P.C. may aim to project an image of being client-focused and supportive. However, the detailed negative review directly contradicts this portrayal, raising serious concerns about the actual client experience for at least one individual.

For local users in West Caldwell, NJ, considering Cipriano Law Offices, P.C. based on the "Lawyers Near Me" platform, it is crucial to acknowledge the mixed feedback presented in these online reviews. While one client reports a positive experience with attentive care, another details significant dissatisfaction with the firm's handling of their divorce case, citing issues with progress, communication, professionalism, and client care. The concerns raised about online review patterns also warrant consideration.

Potential clients should conduct thorough research beyond these two reviews before making a decision. This may include seeking additional online reviews from various sources, if available, and potentially contacting the firm directly for a consultation to discuss their specific legal needs and assess the firm's approach and responsiveness firsthand. The contrasting experiences highlight the importance of due diligence when selecting legal representation to ensure a positive and effective attorney-client relationship. Located at 175 Fairfield Ave, Suite 4C/D in West Caldwell, Cipriano Law Offices, P.C. can be contacted at (973) 852-3346 for further inquiry.