Lawyers Near MeMassachusettsBristol CountyAttleboroBank Street
144 Bank St, Attleboro, MA 02703, USA
I wanted this law firm to represent me with a family law issue due to their ratings listed on the web. However, they're a very unresponsive law firm. I've tried 4 different occasions over the span of a week to get in touch with someone for a consult (2 voicemails & 2 emails). No one ever responds to my inquiries. I spoke with a receptionist or secretary and all they do is transfer you to a voicemail so no one can call you back. If you don't want to represent someone, perhaps you should just tell them instead of acting like an unprofessional firm. What kind of customer service is this? Even if they did respond now, who would take a chance if this is the kind of service they provide? Pathetic!
This comprehensive introduction aims to provide local users with an objective overview of Coogan J Jerome, a legal professional listed on the 'Lawyers Near Me' platform. This platform serves as a vital resource for individuals seeking legal services and connections with attorneys in their local area. Our introduction will cover the firm's environment, potential services, observed features, and any available promotional information, all based on publicly accessible data and client feedback. It is important to present this information factually and without embellishment, focusing solely on the details provided.
Coogan J Jerome is located at 144 Bank St, Attleboro, MA 02703, USA. This address places the law office within Attleboro, Massachusetts, a city known for its historical significance and proximity to other communities in southeastern Massachusetts. Bank Street often implies a more traditional, perhaps downtown, location for businesses, which can contribute to a sense of established presence within the community. While specific details about the interior environment of the office are not provided in the available information, law firms typically strive to maintain a professional, private, and orderly setting for client interactions. Clients visiting the office might expect a reception area, private consultation rooms, and administrative spaces, all designed to facilitate legal discussions and manage casework efficiently. The ambiance of such an office is usually intended to convey trustworthiness and seriousness, crucial for legal proceedings. The specific nature of the building on Bank Street could vary, but the fundamental expectation for a law office is to provide a discreet and secure environment where clients can discuss their legal concerns with confidence.
Based on the client review, Coogan J Jerome is associated with "family law issue." This indicates that family law is a primary area of service offered by this attorney or law firm. Family law is a broad and critical legal field that encompasses a wide range of personal and domestic matters. These typically include, but are not limited to, divorce, child custody, child support, spousal support (alimony), adoption, domestic violence issues, and marital agreements (such as prenuptial and postnuptial agreements). For local users utilizing the 'Lawyers Near Me' platform, this specialization is a key piece of information. It allows individuals to quickly determine if Coogan J Jerome's expertise aligns with their specific legal needs, especially if they are navigating complex family-related legal challenges. The 'Lawyers Near Me' platform effectively streamlines the process of finding legal professionals by categorizing them by practice area and geographical location, making Coogan J Jerome a relevant option for those in the Attleboro area seeking assistance with family law matters.
The features and characteristics of Coogan J Jerome, as derived from the provided customer review, unfortunately, highlight significant concerns regarding client communication and customer service. The review explicitly states that the firm is "very unresponsive." The potential client attempted to make contact on "4 different occasions over the span of a week" through "2 voicemails & 2 emails," but received no response to these inquiries. Furthermore, the client reported that when they spoke with a "receptionist or secretary," they were simply transferred to a voicemail, preventing any direct conversation or callback. This experience suggests a lack of proactive communication and a potential barrier to initial client engagement. The client's frustration is evident, questioning the "kind of customer service this is" and stating, "Even if they did respond now, who would take a chance if this is the kind of service they provide? Pathetic!"
This feedback points to several critical features (or lack thereof) concerning the firm's operation. Firstly, it indicates a significant issue with responsiveness, which is a fundamental aspect of client service in any professional field, especially legal services where timely advice and communication are often paramount. Secondly, it suggests a potential breakdown in their inquiry handling process, where voicemails and emails are not being addressed, and phone calls are redirected without subsequent follow-up. Thirdly, the review raises concerns about the overall professionalism of the firm's initial client interaction and customer service standards. The client's statement, "If you don't want to represent someone, perhaps you should just tell them instead of acting like an unprofessional firm," suggests a perceived lack of transparency and respect for potential clients' time and needs. While the review does not comment on the attorney's legal knowledge or efficacy in representing clients once retained, it strongly emphasizes difficulties in the pre-engagement phase. For users on 'Lawyers Near Me', this information is critical for managing expectations regarding initial contact and assessing the firm's commitment to client communication from the outset. This aspect is particularly important for individuals seeking legal help who are often already under stress and require clear, consistent communication.
Promotional information for Coogan J Jerome is limited to the contact details provided. The firm's phone number is (508) 222-0002, and a mobile phone number is also listed as +1 508-222-0002. These contact points are the primary means for potential clients to reach out to the attorney. For a platform like 'Lawyers Near Me', providing clear and accessible contact information is essential for connecting users with legal services. However, based on the customer review, the effectiveness of these contact points in facilitating communication is questionable. While the numbers themselves are provided, the reported unresponsiveness diminishes their utility as an inviting promotional feature. There is no mention of specific marketing campaigns, special offers, or detailed descriptions of unique client benefits beyond the implicit service of addressing family law issues. The main 'promotional' aspect, in this case, would be the ability for users to find the contact details through the 'Lawyers Near Me' platform, allowing them to attempt contact directly. However, the client feedback serves as a cautionary note regarding the experience one might have when trying to initiate contact with the firm.
In conclusion, Coogan J Jerome, located at 144 Bank St, Attleboro, MA 02703, USA, is an attorney listed on the 'Lawyers Near Me' platform who appears to focus on family law issues. While the physical environment of the office is likely professional, the most prominent feature highlighted by client feedback is a significant issue with responsiveness and customer service during the initial inquiry phase. Potential clients have reported difficulties in receiving responses to voicemails and emails, and frustrations with phone calls being redirected without follow-up. For individuals in the Attleboro area searching for legal representation through 'Lawyers Near Me', this information is crucial for setting expectations about the initial client experience. While the firm's legal expertise in family law is implied by its focus, the reported communication issues warrant careful consideration for anyone seeking timely and responsive legal support. Users are encouraged to weigh these factors carefully when considering Coogan J Jerome for their legal needs, and to potentially attempt contact to assess the current responsiveness themselves.
144 Bank St, Attleboro, MA 02703, USA
I wanted this law firm to represent me with a family law issue due to their ratings listed on the web. However, they're a very unresponsive law firm. I've tried 4 different occasions over the span of a week to get in touch with someone for a consult (2 voicemails & 2 emails). No one ever responds to my inquiries. I spoke with a receptionist or secretary and all they do is transfer you to a voicemail so no one can call you back. If you don't want to represent someone, perhaps you should just tell them instead of acting like an unprofessional firm. What kind of customer service is this? Even if they did respond now, who would take a chance if this is the kind of service they provide? Pathetic!
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