Lawyers Near MeGeorgiaFulton CountyAtlantaBuckheadPiedmont Road Northeast
2905 Piedmont Rd NE # C, Atlanta, GA 30305, USA
I called the law firm as I was notified by a company they placed my account into collections with this firm. The first young lady who answered the phone was quite nice. I was forwarded to J. Swann's assistant, who was rude. I requested to speak to the attorney on the file (as she was truly not answering the questions I was asking so why would I answer hers lol), and was told "He's just going to refer you back to me." I maintained that I would like to speak to the attorney. At that time, she yelled (to what I assume is the attorney's office) "She won't give me her address, SHE will only give it to YOU. What do you want me to do? No, she won't, she'll only give it to you." The phone was then placed on hold and the attorney picked up. He wasn't the most pleasant, but he was not blatantly rude as his little assistant was. And, no, he didn't refer me back to her because she truly was unable to answer my questions. I didn't want a fight and am willing to resolve my balance as soon as possible--imagine my surprise to be met with such a rude little assistant when I was trying to pay the balance off without even knowing there was a lawsuit.
Navigating legal issues can be a challenging experience. When you're searching for reliable legal assistance in the Atlanta area under the category of "Lawyers Near Me," it's important to consider various factors such as the firm's location, the services they offer, their reputation, and the overall client experience. One such law firm in Atlanta is Freisem Macon Swann & Malone, situated at 2905 Piedmont Rd NE # C, Atlanta, GA 30305, USA. They can be reached by phone at (404) 266-2873 or via mobile at +1 404-266-2873.
Freisem Macon Swann & Malone appears to be a law firm operating in Atlanta, Georgia. Their physical address on Piedmont Road NE suggests a location within a potentially accessible area of the city. For local users searching for "Lawyers Near Me," this location could be a convenient option depending on their specific geographic needs within the greater Atlanta metropolitan area.
Based on the limited information available online, specifically the customer reviews provided, it's challenging to definitively outline the full spectrum of legal services offered by Freisem Macon Swann & Malone. However, the reviews do shed some light on at least one area of their practice: debt collection. The experiences detailed by the reviewers indicate that the firm has been involved in representing companies pursuing debt collection from individuals.
One customer recounts an initial positive interaction with a staff member, followed by a negative experience with J. Swann's assistant. This review highlights issues with communication, perceived rudeness, and a reluctance from the assistant to provide adequate information, ultimately necessitating direct contact with the attorney. While the reviewer found the attorney to be less rude, the initial interaction with the assistant left a negative impression.
Another review details a significantly more concerning experience involving a personal loan collection matter handled by John Swann's office. This client alleges a disregard for an agreed-upon payment schedule, resulting in an overdraft due to an early deposit of a post-dated check. The client further claims a lack of response and communication from Mr. Swann regarding this issue, as well as a sudden change in policy regarding post-dated checks without prior notification. This reviewer expresses strong dissatisfaction, labeling the experience as unprofessional and unethical, and mentions filing complaints with the Fair Debt Collection Practices Act (FDCPA) and the State Bar of Georgia.
Considering these direct customer accounts, it's crucial for potential clients to approach Freisem Macon Swann & Malone with caution, particularly if their legal needs align with debt collection matters. The reviews raise significant concerns regarding communication practices, professionalism, adherence to agreements, and overall client service. While every individual's experience can vary, these firsthand accounts provide valuable insights into potential aspects of the firm's operations.
When searching for "Lawyers Near Me," users typically look for firms that not only possess the necessary legal expertise but also demonstrate professionalism, respect, and effective communication. The provided reviews suggest potential shortcomings in these areas at Freisem Macon Swann & Malone, at least in the context of debt collection cases. It is important to note that these reviews represent individual experiences and may not be representative of every client interaction. However, they warrant careful consideration for individuals seeking legal representation.
For local users in Atlanta seeking legal assistance, it would be prudent to conduct thorough due diligence when considering Freisem Macon Swann & Malone. This could involve seeking additional reviews from various online platforms, if available, or potentially reaching out to the firm directly to inquire about their services, communication protocols, and client relationship management. It might also be beneficial to compare their profile and client feedback with other law firms in the "Lawyers Near Me" category to make an informed decision.
Given the nature of the negative feedback, potential clients might want to specifically inquire about the firm's procedures for handling payments, communication with clients, and the level of professionalism exhibited by all staff members. Understanding these aspects can help set expectations and potentially mitigate some of the issues raised in the reviews.
It is important to remember that online reviews are subjective and represent individual opinions. However, patterns of negative feedback, especially concerning fundamental aspects like communication and ethical practices, should be taken seriously. For users searching within the "Lawyers Near Me" category, the availability of numerous legal professionals in the Atlanta area provides the opportunity to explore firms with more consistently positive client feedback.
In conclusion, Freisem Macon Swann & Malone is a law firm located in Atlanta, GA, with a listed address and phone number. Based on the available customer reviews, the firm appears to handle debt collection matters. However, the reviews highlight significant concerns regarding unprofessional conduct, poor communication, and disregard for agreed-upon payment terms. Local users searching for "Lawyers Near Me" should carefully consider these reviews and conduct further research before engaging their services, especially for debt collection-related legal needs. Exploring alternative legal options in the Atlanta area might be advisable to ensure a positive and professional client experience.
2905 Piedmont Rd NE # C, Atlanta, GA 30305, USA
Get directionsI called the law firm as I was notified by a company they placed my account into collections with this firm. The first young lady who answered the phone was quite nice. I was forwarded to J. Swann's assistant, who was rude. I requested to speak to the attorney on the file (as she was truly not answering the questions I was asking so why would I answer hers lol), and was told "He's just going to refer you back to me." I maintained that I would like to speak to the attorney. At that time, she yelled (to what I assume is the attorney's office) "She won't give me her address, SHE will only give it to YOU. What do you want me to do? No, she won't, she'll only give it to you." The phone was then placed on hold and the attorney picked up. He wasn't the most pleasant, but he was not blatantly rude as his little assistant was. And, no, he didn't refer me back to her because she truly was unable to answer my questions. I didn't want a fight and am willing to resolve my balance as soon as possible--imagine my surprise to be met with such a rude little assistant when I was trying to pay the balance off without even knowing there was a lawsuit.
Sep 17, 2024 · Mel AleusBeware, this office is not your friend. I had a very frustrating and unprofessional experience with John Swann’s office, which handled a personal loan collection. Despite agreeing to a specific payment schedule, Mr. Swann deposited my post-dated check early, which caused my bank account to overdraft. I contacted him to address the issue and was completely ignored—no response, no explanation. Included with my initial payment was a note to only deposit funds on the due date. He claimed that he did not receive this request. What made this even more frustrating is that after accepting post-dated checks in the past, his office suddenly returned one of my checks with a letter stating they no longer accept post-dated payments. This lack of communication and disregard for the agreement we had in place is both unethical and a violation of the Fair Debt Collection Practices Act (FDCPA). I have asked Mr. Swann to reimburse me for the overdraft fees caused by his negligence, but he has yet to respond. Overall, my experience has been very disappointing, and I would not recommend using John Swann’s office for any legal matters related to debt collection. They have caused unnecessary financial hardship and stress by failing to handle my payments professionally and ethically. I have filed a complaint with the (FDCPA) as well as the State Bar of Georgia.
Sep 19, 2024 · StarGirl44To be clear, the young lady who answers the phone is very polite, courteous, and professional, but the assistant Lane Ryan is a disgrace to the legal field. She is extremely rude and extremely Unprofessional! If not for the fact that I do not want to take off and go to court I would not deal with this law office. She not only got loud with me, but she accused me of being loud with her She then hung up the phone on me. When I called back and asked to speak to an attorney, a Mr. John Swann picked up the phone and had a smug tone as well. I wish that we were able to give this law firm negative stars!!! I wonder if they're not just a bunch of ambulance chasers. They must be the bottom of the barrel!
Jun 12, 2024 · I.Y. WadeThe assistant is very rude she was yelling at me when I spoke to her over the phone and I asked her why she was yelling she stated " "I haven't heard yelling yet" I was very unprofessional. I don't think they deserve one star.
Jan 22, 2024 · TYQUEz Handy2931 Piedmont Rd NE STE C, Atlanta, GA 30305, USA
2951 Piedmont Rd NE UNIT 200, Atlanta, GA 30305, USA
2901 Piedmont Rd NE, Atlanta, GA 30305, USA
2894 Piedmont Rd NE, Atlanta, GA 30305, USA
2890 Piedmont Rd NE, Atlanta, GA 30305, USA
2890 Piedmont Rd NE #238, Atlanta, GA 30305, USA