Lawyers Near MeMichiganWashtenaw CountyAnn ArborSouth Main Street
201 S Main St #500, Ann Arbor, MI 48104, USA
I wish I could give 0 stars. Their staff, particularly the paralegal Renee, is unbelievable rude and condescending. I have been out of the state for over 7 weeks, and will be for yet another 5 more. There are hundreds of people who can confirm my absence from the state of Michigan. Yet I receive this rude, sassy voicemail from Renee saying "It is our understanding that after speaking to your employer that you are indeed not out of town, and therefore you are expected to appear next week. This is a court order, and if you are in fact "out of town" like you claim to be you're going to need to show us some proof otherwise we will see you here next week," among other things. First of all, I do not appreciate being called a liar. Secondly, "after speaking with your employer"...I am not sure what private investigator they have but he seems highly incompetent and underqualified at finding information on people. Seriously, you should consider finding someone else. Because A) I'm currently unemployed and have been for over 5 months" and B) I would not have an employer because if you did your homework correctly I am still a student, in school, therefore not working but taking classes instead. I honest to God have no idea who you guys spoke to who claimed to be my employer, but you have been seriously played. Thirdly, "You are, in fact, not out of town"....excuse me? How dare you call me a liar? I have since sent numerous bits of "proof" confirming my residence outside of the state for the last 2 months, and have given the contact information for several individuals who can also attest to my work out of town. Now, if you had a legitimate PI, you would have known this and would not have accused me of being a liar. It is not my job to tell you where to find me, your PI should handle that. But you're welcome. Fourth, "you are going to need to show us some proof"...aren't you the attorneys at law? isn't that supposed to be YOUR job? again, see points above. Fifth, "we will see you here next week"...no you won't. Unless you want to contact my preceptors, get an excused absence from my college program, and pay for my $700 flight back, then no, you will most certainly not be seeing me. Again, I am appalled at the rudeness and condescending tone of this paralegal, Renee, and the disconnect, lack of information, and finger pointing at me being a liar. I strongly urge your office to clean up your act and hire people who know how to treat/talk to others, and a PI that actually knows what he is doing.
As a prominent firm listed under the "Lawyers Near Me" category, Garan Lucow Miller PC offers a broad spectrum of legal services from its Ann Arbor office, located at 201 S Main St #500, Ann Arbor, MI 48104, USA. The firm can be reached at (734) 930-5600 or via mobile at +1 734-930-5600. Established in 1948, Garan Lucow Miller PC has expanded significantly from its initial focus on defense litigation to become a comprehensive legal resource for clients across the Great Lakes Region.
Garan Lucow Miller PC's Ann Arbor office is strategically positioned on South Main Street, placing it in a central and accessible location within the city. This address integrates the firm into the vibrant downtown Ann Arbor environment. Beyond Ann Arbor, the firm maintains a strong regional presence with multiple offices across Michigan, including Detroit, Grand Blanc, Grand Rapids, Port Huron, Traverse City, and Troy. They also have offices in Indiana and Illinois, underscoring their broad geographical reach and commitment to serving clients throughout these states. The firm emphasizes that each of its offices is managed and staffed by attorneys who are integral parts of the local community they serve, reinforcing a commitment to personalized representation.
Garan Lucow Miller PC has evolved into a full-service law firm, providing quality representation in a wide array of practice areas. While initially focused on defense in tort litigation, their expertise now encompasses numerous legal fields to meet diverse client needs. Their services include, but are not limited to:
Garan Lucow Miller PC prides itself on offering "quality representation on a personalized basis." Their long history, dating back to 1948, underscores their experience and longevity in the legal field. The firm's commitment to building strong client relationships based on trust, transparency, and results is a core tenet. They emphasize that their team comprises seasoned attorneys with deep-rooted knowledge of the local legal landscape within the communities they serve. This regional expertise is highlighted as a benefit, allowing them to understand the unique challenges faced by individuals and businesses in Michigan, Indiana, and Illinois.
The firm also highlights its recognition in various legal rankings. For example, Garan Lucow Miller PC has been recognized by Best Lawyers® as a "Best Law Firm" in multiple practice areas across the Great Lakes region and nationally. They have received Tier 1 rankings in the Ann Arbor, Chicago, and Detroit metropolitan areas for Personal Injury Litigation – Defendants. In the Detroit metro area, they also hold Tier 1 rankings for Appellate Practice and Insurance Law, and a Tier 3 national ranking in Appellate Practice. These accolades are derived from a combination of client feedback, ratings from attorneys at other firms, and information provided by the firm.
Furthermore, the firm promotes its commitment to diversity, believing that a diverse team leads to a more creative, compassionate, and effective legal environment. They state that they embrace differences in backgrounds and experiences to strengthen their ability to serve clients and contribute to a more just society. Garan Lucow Miller PC also emphasizes its "Garan Gives" initiative, demonstrating a dedication to community involvement through charitable giving and pro bono service.
Garan Lucow Miller PC's promotional efforts focus on their extensive experience, broad range of practice areas, and commitment to client satisfaction. They showcase their longevity in the industry and their growth into a full-service firm as indicators of their reliability and comprehensive capabilities. The firm’s "Best Law Firm" rankings are utilized to reinforce their reputation and legal prowess.
However, an objective introduction must also address client feedback, including critical perspectives. One detailed customer review provided paints a highly negative picture of an interaction with the firm, specifically mentioning a paralegal named Renee. The client expresses extreme dissatisfaction with the tone and perceived inaccuracies of a voicemail received, accusing the firm of being rude, condescending, and of calling them a liar. The core of the complaint revolves around a misunderstanding of the client's employment and student status, leading to demands for proof of absence from the state despite the client being out of town for an extended period for academic reasons. The client criticizes the firm's investigative work ("private investigator"), their communication style, and their expectation for the client to provide proof that they believe should be the responsibility of the legal team. This review strongly urges the firm to improve staff conduct and investigative capabilities. This feedback highlights a potential disconnect in client communication, investigative accuracy, and overall client experience in some instances, which could impact a user's perception when searching for "Lawyers Near Me."
In summary, Garan Lucow Miller PC presents itself as a well-established and diverse law firm with a strong regional presence and a comprehensive list of legal services. While they promote a client-focused approach and have received industry accolades, individual client experiences, as demonstrated by the provided review, can vary and may highlight areas for internal process improvement in client communication and information verification.
201 S Main St #500, Ann Arbor, MI 48104, USA
Get directionsI wish I could give 0 stars. Their staff, particularly the paralegal Renee, is unbelievable rude and condescending. I have been out of the state for over 7 weeks, and will be for yet another 5 more. There are hundreds of people who can confirm my absence from the state of Michigan. Yet I receive this rude, sassy voicemail from Renee saying "It is our understanding that after speaking to your employer that you are indeed not out of town, and therefore you are expected to appear next week. This is a court order, and if you are in fact "out of town" like you claim to be you're going to need to show us some proof otherwise we will see you here next week," among other things. First of all, I do not appreciate being called a liar. Secondly, "after speaking with your employer"...I am not sure what private investigator they have but he seems highly incompetent and underqualified at finding information on people. Seriously, you should consider finding someone else. Because A) I'm currently unemployed and have been for over 5 months" and B) I would not have an employer because if you did your homework correctly I am still a student, in school, therefore not working but taking classes instead. I honest to God have no idea who you guys spoke to who claimed to be my employer, but you have been seriously played. Thirdly, "You are, in fact, not out of town"....excuse me? How dare you call me a liar? I have since sent numerous bits of "proof" confirming my residence outside of the state for the last 2 months, and have given the contact information for several individuals who can also attest to my work out of town. Now, if you had a legitimate PI, you would have known this and would not have accused me of being a liar. It is not my job to tell you where to find me, your PI should handle that. But you're welcome. Fourth, "you are going to need to show us some proof"...aren't you the attorneys at law? isn't that supposed to be YOUR job? again, see points above. Fifth, "we will see you here next week"...no you won't. Unless you want to contact my preceptors, get an excused absence from my college program, and pay for my $700 flight back, then no, you will most certainly not be seeing me. Again, I am appalled at the rudeness and condescending tone of this paralegal, Renee, and the disconnect, lack of information, and finger pointing at me being a liar. I strongly urge your office to clean up your act and hire people who know how to treat/talk to others, and a PI that actually knows what he is doing.
Aug 06, 2015 · Sushma Shiravanthe
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