Gillespie, Shields & Taylor

For individuals in Mesa, Arizona, and the surrounding areas seeking legal assistance and searching within the "Lawyers Near Me" category, Gillespie, Shields & Taylor is a law firm located at 1630 S Stapley Dr #212, Mesa, AZ 85204, USA. With both a landline and a mobile phone number provided – (480) 418-7021 and +1 480-418-7021 respectively – the firm offers multiple points of contact for potential clients. However, the available customer reviews present a starkly contrasting view of the firm's service and professionalism, which warrants careful consideration for local users.

Regarding the environment of Gillespie, Shields & Taylor, the limited information available through online reviews offers conflicting perspectives. One review describes the experience as "Excellence. Efficient and Professional," suggesting a positive and competent environment. This reviewer specifically praises attorney Robert Newell and mentions the excellence of "Parra legal services" provided by a Miss Viratari, indicating that the firm may have multiple legal professionals and support staff contributing to a positive client experience in some cases. This suggests a potential for a well-functioning and client-oriented environment within certain interactions.

Conversely, the second review paints a drastically different picture, labeling the law firm an "absolute disgrace" and describing an experience marked by "Incompetence and Gaslighting." This reviewer details a significant issue with scheduling and communication, alleging a 30-minute hold time only to discover that the paralegal for their appointment was not even present. The reviewer further claims that this information was withheld and had to be repeatedly extracted from the firm, followed by an alleged attempt to "gaslight" them into believing the firm was not at fault. This account suggests a potentially disorganized, unprofessional, and disrespectful environment where client communication and scheduling are poorly managed.

Given the limited information and the conflicting nature of the reviews, it is challenging to definitively describe the typical environment at Gillespie, Shields & Taylor. Potential clients should be aware of these contrasting experiences and consider them when making their decision. It is advisable to conduct thorough due diligence and potentially seek direct interaction with the firm to form their own assessment of the office environment and staff professionalism.

The specific legal services offered by Gillespie, Shields & Taylor are not explicitly detailed in the provided information. However, the positive review mentions attorney Robert Newell and "Parra legal services," implying that the firm likely handles a range of legal matters. The term "Parra legal services" is somewhat ambiguous but could refer to paralegal services or a specific area of law handled by Miss Viratari. Without further information, it is difficult to ascertain the firm's specific areas of expertise. Potential clients should directly inquire about the types of legal services they provide to determine if their needs align with the firm's practice areas.

The positive review highlights "Excellence," "Efficiency," and "Professionalism" as key features when dealing with attorney Robert Newell and the mentioned paralegal services. The reviewer also emphasizes achieving "Better than expected results" and feeling that all their needs, "no matter how big or small," were met. This suggests that when the firm operates effectively, clients may experience competent and satisfactory legal representation. The praise for Robert Newell as embodying what an attorney "should be from beginning to end" is a strong endorsement of his individual professional conduct and legal acumen.

In stark contrast, the negative review points to "Incompetence," "Gaslighting," and "unprofessionalism" as key negative features. The alleged mishandling of the appointment, lack of proactive communication, and the accusation of gaslighting raise serious concerns about the firm's client service standards and ethical conduct in this particular instance. This review suggests a potential for significant failures in basic client management and communication, leading to a highly negative experience for at least one individual.

The conflicting nature of these reviews means that potential clients cannot rely solely on this limited information to gauge the typical features of Gillespie, Shields & Taylor. The positive review serves as a form of positive feedback or "promotional information" from one satisfied client, particularly regarding the services of Robert Newell and the paralegal. However, the severe criticism in the other review acts as a significant caution, indicating that not all clients may have the same positive experience.

Given the absence of explicit promotional offers, the primary information available to local users considering Gillespie, Shields & Taylor within the "Lawyers Near Me" category is the direct contact information: phone numbers (480) 418-7021 and +1 480-418-7021, and the address at 1630 S Stapley Dr #212, Mesa, AZ 85204, USA. Interested individuals would need to reach out to the firm directly to inquire about their services, fees, and to form their own impression of the firm's environment and professionalism.

In conclusion, Gillespie, Shields & Taylor is a law firm located in Mesa, Arizona, offering legal services to the local community. The available customer reviews present a highly polarized view of the firm. One review praises the excellence, efficiency, and professionalism of attorney Robert Newell and the "Parra legal services," highlighting positive outcomes and client satisfaction. However, another review describes a deeply negative experience characterized by incompetence, poor communication, and alleged gaslighting. This stark contrast suggests that client experiences with Gillespie, Shields & Taylor may vary significantly. For local users searching for "Lawyers Near Me" and considering this firm, it is crucial to be aware of these conflicting accounts and to conduct thorough personal due diligence before making a decision. Direct communication with the firm and potentially seeking additional reviews or references may be advisable to gain a more comprehensive understanding of their services and client relations.