Gurstel Law Firm, P.C. ico

Gurstel Law Firm, P.C.

Lawyers Near MeArizonaMaricopa CountyScottsdaleRaintree Office CenterEast Raintree Drive

9320 E Raintree Dr #100, Scottsdale, AZ 85260, USA

1.0

Gurstel law Firm is horrible. The rep I spoke with was beyond rude and continued to tell me that on a previous call where I submitted a pay off amount, that he did not agree to that and basically called me a liar. The previous payoff amount that they agreed to settle on was less than the amount that he gave me on our call today. Why would they think increasing a payoff amount would make sense. These people are bamboozlers and do not care about the hardships people have gone through. I've been consistently making my payments on time and have taken ownership of my debt, but these people refuse to work with anyone. Seek legal counsel.

Summer DeLeon
  • Overview

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Gurstel Law Firm, P.C. Introduce

Welcome to Lawyers Near Me, your platform for identifying legal services in your local area. Today, we are introducing Gurstel Law Firm, P.C., a multi-state litigation law firm with an office located at 9320 E Raintree Dr #100, Scottsdale, AZ 85260, USA. While the firm has a physical presence in Scottsdale, its headquarters are in Golden Valley, Minnesota, with additional offices across various states including California, Iowa, Nebraska, Nevada, Utah, Wisconsin, and Wyoming. Gurstel Law Firm, P.C. primarily represents creditors in the legal collection process, offering services focused on recovering outstanding debts. They are part of a family of companies that together form a Certified Professional Receivables Company with the Receivables Management Association International, and they are active members of the National Creditors Bar Association, International Association of Commercial Collectors, and Commercial Law League of America.

The environment at Gurstel Law Firm, P.C. is structured to handle high-volume debt collection and legal enforcement for creditors. While the firm states a commitment to "Do Right" and "Maintain Integrity" and that their "Code of Conduct provides that each of our employees must treat consumers with dignity and respect," some client reviews reflect a different experience. Clients have described interactions as "horrible" and "beyond rude," expressing concerns about a perceived lack of empathy for financial hardships. The firm's operational environment includes systems for payment processing—online portals, phone payments, and mail—and they encourage consumers to contact them to discuss resolution options. However, the nature of their business, which involves pursuing debt through legal means, can lead to stressful experiences for debtors. This can create an environment where individuals feel pressured and unheard, as indicated by complaints about unexpected garnishments and unreturned calls or emails regarding payment arrangements. The firm aims to be efficient in its collection processes for its clients, and their focus appears to be on maximizing recovery for the creditors they represent.

Gurstel Law Firm, P.C. provides a range of legal services primarily focused on creditors' rights and debt collection. Their service offerings include:

  • Consumer Debt Collection: They represent financial institutions and creditors in collecting various types of consumer debt, including auto loans, credit card debts, and student loans. This involves pursuing legal action to recover outstanding balances.
  • Commercial Debt Collection: The firm also provides customized recovery solutions for business-to-business debt, offering services from demand letters to full-fledged litigation and post-judgment collection measures. They aim to creatively and aggressively advocate on behalf of their commercial clients to maximize recovery.
  • Litigation and Judgment Enforcement: As a multi-state litigation firm, they initiate lawsuits to obtain judgments against debtors. Once a judgment is secured, they engage in post-judgment enforcement actions, which can include:
    • Wage Garnishments: They can legally garnish a debtor's wages as part of enforcing a judgment, a process that deducts funds directly from an individual's paycheck.
    • Bank Account Levies: The firm may also levy bank accounts to seize funds to satisfy a judgment.
    • Liens: They can file liens against assets such as homes or other property to secure the debt.
    • Writs of Execution: They handle the legal process of obtaining writs to seize property to satisfy a judgment.
  • Suitability Evaluation: For commercial accounts, they review accounts to determine if litigation is a suitable course of action when other communication attempts fail.
  • Bankruptcy Representation: Gurstel Law Firm represents creditor clients in bankruptcy proceedings, working to protect their rights and pursue appropriate routes to minimize losses, such as filing proofs of claim or objections to discharge.
  • Skip Tracing and Asset Research: They utilize tools and expertise to locate debtors ("skip tracing") and research assets, which is critical for effective collection and enforcement processes.

The features of Gurstel Law Firm, P.C. that can be objectively identified include their multi-state operational capacity, allowing them to pursue debt across various jurisdictions. They have developed an online payment portal for convenience, accepting payments via debit card or bank account. They also facilitate payments over the phone and through mail. The firm indicates that they "will work with you in an attempt to find an amicable resolution" and encourage consumers to call their office to discuss options. They claim to comply with federal and state laws pertaining to consumer debt collection. They are part of a certified receivables business, which means they adhere to industry standards including account documentation, consumer complaint and dispute resolution, and statute of limitation compliance. Their representatives are described as "highly trained" to answer questions and discuss resolution options. However, features highlighted in negative reviews suggest challenges in communication and responsiveness, with clients reporting issues such as unreturned calls and emails, and representatives being "rude" or dismissive of prior agreements. This indicates a gap between their stated operational philosophy and some clients' direct experiences, particularly for those on the debtor side.

From a promotional perspective, Gurstel Law Firm, P.C. positions itself as a firm that provides "customized recovery solutions" and aims to be a "seamless extension of the client's business" for creditors. Their website promotes various contact methods, including a toll-free number ((877) 344-4002) and an email address (resolve@gurstel.com) for consumer inquiries, as well as a TTY relay service for hearing-impaired individuals. They emphasize that they offer "flexible rate structures including flat-rate contracts, contingency collections, split/blended options" for commercial debt recovery, which can be attractive to businesses seeking cost-effective collection solutions. They also provide information about their compliance department, stating their commitment to "resolve each complaint as quickly as possible" and that they "take every consumer complaint seriously." The firm's membership in various industry associations like the National Creditors Bar Association is also part of their professional positioning, highlighting their adherence to industry standards. However, the significant volume of negative reviews and consumer complaints, particularly those found on platforms like the Better Business Bureau, often contradict their stated promotional messages of excellent service and amicable resolution, suggesting that potential debtors might seek alternative legal counsel that specializes in consumer protection or debt defense.

In conclusion, for local users in Scottsdale, Arizona, Gurstel Law Firm, P.C. operates primarily as a debt collection firm representing creditors. While they offer various payment options and state a commitment to compliance and resolution, the experiences shared by numerous individuals who are on the receiving end of their collection efforts often describe communication difficulties, unresponsiveness, and perceived lack of empathy. Therefore, within the "Lawyers Near Me" category, it is crucial for individuals who are debtors to understand that Gurstel Law Firm, P.C. is an adversarial party in their financial struggles, and their services are designed to recover debt for their clients (the creditors). Individuals facing collection actions from this firm may wish to seek independent legal counsel specializing in debt defense or consumer rights to understand their own options and protections.

Gurstel Law Firm, P.C. Photos

Gurstel Law Firm, P.C. 5
Gurstel Law Firm, P.C. 5
Gurstel Law Firm, P.C. 5

Gurstel Law Firm, P.C. Location

9320 E Raintree Dr #100, Scottsdale, AZ 85260, USA

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Reviews

Gurstel law Firm is horrible. The rep I spoke with was beyond rude and continued to tell me that on a previous call where I submitted a pay off amount, that he did not agree to that and basically called me a liar. The previous payoff amount that they agreed to settle on was less than the amount that he gave me on our call today. Why would they think increasing a payoff amount would make sense. These people are bamboozlers and do not care about the hardships people have gone through. I've been consistently making my payments on time and have taken ownership of my debt, but these people refuse to work with anyone. Seek legal counsel.

Apr 22, 2025 · Summer DeLeon

Never received paperwork about a debt, still don’t know what debt this is for, I got laid off from my job and now they’re garnishing the little wages I do have. Just made me struggle more and now I’ve been sick worrying about what to do so thanks a lot for making my life a lot more stressful…

Apr 03, 2025 · L L

I called them on my own free will and the collector was so rude from the start , so I just paid online so they didn’t get any commission LMAO, treat people better! This debt was from my husband losing his job the same week I had a newborn baby and we almost lost our home, you never know what people had to go through. Kindness is key

Feb 21, 2025 · hayven kipila

Recently this year, I was served legal papers by the Gurstel Law Firm in Scottsdale, AZ. I recognize that we all have obligations, and life can become challenging. When I contacted their office to negotiate my debt, I was fully prepared to reach an agreement right then and there, as I had a clear budget in mind. However, the firm refused to engage in a productive dialogue and chose to intimidate me instead. This disrespectful approach was unacceptable, so I made the decision to hire an attorney to fight this battle on my behalf. Choosing the Law Office of Richard Groves and Art was a game-changer. They did an outstanding job representing me and approached my situation with genuine compassion. They took the time to thoroughly explain the entire process, making me feel understood and supported, rather than ashamed of my circumstances. They kept me updated every step of the way, and I only needed to contact them when they required my signature or approval. While there is a one-time fee for their services, it is worth every penny for the commitment they show in fighting for your case. Mr. Groves is relentless in advocating for his clients against large corporate entities. I am immensely grateful for their expertise and the valuable knowledge they imparted. We all face difficulties, and it's frustrating to see predatory law firms take advantage of vulnerable individuals. If you find yourself in a similar situation, do not hesitate to reach out to them. They are dedicated professionals who will go above and beyond to help you, and they delivered results for me—my debt is now resolved and removed from my credit report, thanks to their diligent efforts. I hope that Gurstel Law Firm improves its customer service by hiring representatives who can effectively assist individuals looking to negotiate, rather than relying on intimidating tactics against those who are ready to take responsibility for their debts.

Nov 25, 2024 · Millie Ho

If you've been wronged by this company, take action! Don't just leave a complaint—file a formal complaint with the Attorney General's Office to initiate an investigation immediately. Know your rights: If they failed to serve you properly or didn't file the legally required documents to provide sufficient proof in litigation, they have no legal right to collect payment from you—period. Debt collectors are bound by strict federal and state regulations, and regulators take violations very seriously. Hold them accountable. Instead of just venting your frustration, take the next step—file a complaint with the Attorney General’s Office and protect yourself.

Feb 20, 2025 · Sean Olsen

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