Hedtke Law Group

Welcome to Lawyers Near Me, your platform for connecting with legal professionals in your local area. Today, we examine Hedtke Law Group, located at 820 N Mountain Ave #109, Upland, CA 91786, USA. While the firm's address in a commercial building suggests a professional environment for client consultations, the available online reviews present a mixed picture of client experiences, particularly concerning communication and customer service following legal proceedings.

Based on the limited review information, Hedtke Law Group appears to offer services in at least one key area of law: bankruptcy. One client shared a positive experience specifically related to bankruptcy proceedings. This client highlighted that Neil Hedtke instilled confidence during a nerve-wracking process, provided clear advice, and was professional, leading to a 100% recommendation. This suggests that the firm has the expertise to guide clients through the complexities of bankruptcy and provide reassurance during a challenging financial time.

However, another review details a significantly negative experience with the firm's post-hearing communication and customer service. This client expressed overall disappointment, citing a lack of follow-up in receiving court documents weeks after a hearing. The client's attempts to contact Mr. Hedtke were met with what they perceived as unprofessional responses, including blaming mail theft and suggesting the client had misplaced the documents. The client further reported a lack of resolution, failure to receive promised emailed documents, and an unprofessional text exchange where Mr. Hedtke did not initially recognize the client. This negative feedback raises concerns about the firm's communication practices and post-representation client care.

Considering the limited information available, the services offered by Hedtke Law Group may primarily include bankruptcy law. However, it is possible that the firm handles other areas of law as well. Without further information, it is difficult to provide a comprehensive list of all their legal services. Potential additional areas of practice could include debt relief, financial restructuring, or related legal matters. To obtain a complete understanding of their service offerings, direct inquiry with the firm would be necessary.

The features of Hedtke Law Group, as perceived through the lens of the available reviews, present a dichotomy. On one hand, the positive bankruptcy review suggests features such as:

• Professionalism in Bankruptcy Matters: Clear advice and a reassuring demeanor during bankruptcy proceedings.
• Client Confidence Building: Ability to instill trust and confidence in clients navigating a complex legal process.
• Positive Outcomes in Bankruptcy: Achieving results that lead to client satisfaction.

On the other hand, the negative review highlights potential concerns regarding:

• Post-Hearing Communication: Lack of proactive follow-up and delays in providing important documents.
• Customer Service: Responses perceived as unprofessional, dismissive, and lacking in accountability.
• Responsiveness: Failure to promptly address client inquiries and fulfill promises.
• Client Recognition: Potential issues with client recognition and record-keeping.

The negative review also mentions an alleged practice of offering a $30.00 gift card for leaving a 5-star rating, suggesting a potential attempt to inflate online ratings. If this claim is accurate, it raises questions about the reliability of solely depending on online reviews without considering all available feedback.

Currently, no explicit promotional information is available for Hedtke Law Group. The mixed reviews themselves provide a form of information that potential clients should consider. The positive bankruptcy experience might attract individuals specifically seeking assistance with debt relief, while the negative communication experience could deter those who prioritize clear and reliable communication throughout their legal journey.

For local users in Upland seeking legal assistance, particularly in bankruptcy matters, Hedtke Law Group, located on N Mountain Ave, is an option to consider. The positive review indicates potential expertise in this area. However, the significant concerns raised in the negative review regarding communication and customer service should also be carefully evaluated. Potential clients are strongly encouraged to conduct their own due diligence, which may include seeking additional reviews, contacting the firm directly with specific questions about their communication practices, and potentially consulting with other attorneys to make a well-informed decision. You can reach Hedtke Law Group at (909) 579-2233 or +1 909-579-2233 to inquire about their services and policies. Lawyers Near Me aims to provide an objective overview based on available information, and it is crucial for individuals to weigh all factors when choosing legal representation.