James J. Quail & Associates, P.C.

When seeking legal counsel through the "Lawyers Near Me" platform, it's crucial to gather a balanced understanding of potential legal representatives. Today, we offer an overview of James J. Quail & Associates, P.C., a law firm located at 5550 Merrick Rd Suite 201, Massapequa, NY 11758, USA.

James J. Quail & Associates, P.C. operates from their office in Massapequa, New York. While specific details about the firm's environment are not extensively described online, one positive review mentions an atmosphere that made it "easy and comfortable to discuss personal matters." This suggests a client-focused approach aimed at creating a welcoming and supportive space for individuals navigating sensitive legal issues. Law offices typically include private consultation rooms to ensure confidentiality and facilitate open communication between attorneys and clients. The location in Massapequa indicates a commitment to serving the legal needs of the local community in that area.

Based on the limited information available in the customer reviews, it is challenging to definitively determine the specific areas of law in which James J. Quail & Associates, P.C. specializes. One positive review mentions discussing "personal matters," which could encompass various legal fields such as family law, estate planning, or other sensitive issues. The second, highly critical review does not explicitly state the nature of the legal matter but implies a situation where deadlines were approaching ("a few days before the other side was going into default"). To understand the firm's areas of expertise, it is advisable to contact them directly.

The customer reviews present a stark contrast in their portrayal of James J. Quail & Associates, P.C.:

• Positive Aspects: One reviewer describes James Quail and his team as creating a comfortable atmosphere for discussing personal matters. The reviewer praises James Quail for taking the time to truly understand their needs and circumstances, going above and beyond to provide thoughtful and well-informed options and guidance. They also highlight the firm's professionalism and care, expressing confidence in contacting them for future needs and offering a high recommendation.
• Negative Aspects and Concerns: The second review presents a significantly different experience. The reviewer describes Mr. Quail as a "nice gentle man" who "tried hard" but ultimately withdrew from representation shortly before a critical deadline. The stated reason for withdrawal was the client sending "too many emails," some of which allegedly "hurt his feelings." The review includes extensive quotes attributed to Mr. Quail expressing feelings of being subjected to a "constant barrage of emails," a lack of recognition or respect for his efforts, "criticism and accusatory emails," and feeling "harassed." The client vehemently disputes these accusations, claiming that three other people who reviewed the emails found no evidence of the alleged hostility or personal attacks. The client invites Mr. Quail to a meeting to prove his accusations and also invites anyone curious to contact Mr. Quail to see the emails. The review also mentions that Mr. Quail accepted a smaller than normal retainer and that the client promptly paid a subsequent invoice. The overall tone of this review is one of disbelief and frustration regarding the attorney's withdrawal and the reasons cited.

Given the drastically different accounts in the two reviews, it is difficult to draw definitive conclusions about the typical client experience at James J. Quail & Associates, P.C. One client experienced a comfortable, understanding, and professional environment, while the other describes a situation leading to abrupt withdrawal based on communication style. This highlights the subjective nature of client-attorney relationships and the potential for varying experiences.

The positive review serves as a form of promotion, emphasizing a comfortable atmosphere, personalized attention, thoughtful guidance, and professionalism. The strong recommendation further reinforces this positive image. However, the detailed negative review raises significant concerns about communication expectations, sensitivity to client communication, and the potential for abrupt withdrawal from representation, even near critical deadlines. Potential clients should carefully consider both perspectives when evaluating this firm.

As there is no specific promotional information provided by the firm itself, we must rely on these customer reviews. The positive review could be used by the firm to highlight their client-centered approach and personalized service. Conversely, the negative review might prompt potential clients to inquire about communication protocols and expectations upfront.

For individuals in the Massapequa, New York area seeking legal assistance, James J. Quail & Associates, P.C. presents a local option. However, given the contrasting client experiences, it is crucial for potential clients to conduct thorough due diligence. This includes contacting the firm directly to discuss their specific legal needs, inquiring about their communication style and expectations, and seeking clarification on their policies regarding client communication and withdrawal from representation. It may also be beneficial to seek additional reviews or references if available to gain a broader perspective on the firm's reputation and client satisfaction.

In conclusion, James J. Quail & Associates, P.C. is a law firm located in Massapequa, NY. While one client praised the firm's comfortable atmosphere, personalized attention, and professionalism, another client reported a negative experience culminating in the attorney's withdrawal due to concerns about the volume and tone of emails. Potential clients should carefully consider these contrasting viewpoints and engage in direct communication with the firm to determine if their services and communication style align with their needs and expectations. When searching for "Lawyers Near Me" in the Massapequa area, James J. Quail & Associates, P.C. is an option to consider, but thorough communication and clarification of expectations are strongly recommended.