Jean Chen Law Office

Welcome to Lawyers Near Me, your platform for finding local legal expertise. Today, we focus on Jean Chen Law Office, located at 2107 N First St #400, San Jose, CA 95131, USA. This law office can be reached at phone number (408) 437-1788 or mobile phone +1 408-437-1788.

Jean Chen Law Office appears to specialize in immigration law, as indicated by a detailed review from a client who sought their services for adjusting their status from a conditional EB5 green card to a permanent green card through an EB2 petition. This client's experience provides insight into the services offered and their perception of the firm's capabilities. The client and their spouse consulted with a lawyer named Shiyao Gong at the firm, who advised them to withdraw their I-829 (related to the EB5 conditional residency) and file an I-485 (Application to Register Permanent Residence or Adjust Status) based on the wife's approved I-140 for EB2.

The client reported paying $1200 per person for legal fees and $1225 per person for USCIS filing fees. However, approximately one year later, they received a denial letter from USCIS. The denial stated that USCIS could not adjudicate their I-485 application because they held conditional residency status through EB5, and withdrawing the I-829 did not remove this conditional status. According to the USCIS, the only way to remove the conditional status was to leave the country, which was not the approach taken by the lawyer who simply included a cover letter with the I-485 stating their intent to withdraw the I-829 and cancel the conditional green card.

The client expressed their disappointment, suggesting that the lawyer was unaware of this specific immigration rule. They felt they wasted significant time and money on this process. Subsequently, the client sought to discuss this with the owner of the law office, Jean Chen, presenting the denial letter from USCIS and inquiring about the rule. The client stated that Jean Chen reportedly disagreed with USCIS and did not acknowledge any error on their part. When the client requested a refund, it was denied. The client further mentioned that when they asked for evidence supporting the firm's approach, they were shown information about alternative EB5 filings for failed projects, which was not relevant to their EB2-based application.

Adding to their negative experience, the client noted a high turnover of legal staff, stating they were assigned four different lawyers within the year following the filing of their I-485, as the previous three had left the firm. They also described the customer service as "terrible," alleging that their calls were often not returned.

The interaction with Jean Chen reportedly ended with her asking what the client wanted after an argument. The client requested a refund. According to the review, Jean Chen indicated that the more the client argued, the less likely they were to receive their money back. Ultimately, the client was offered and accepted a $200 refund, though they remained dissatisfied with the overall experience.

The client further mentioned consulting with eight other lawyers who all reportedly agreed with USCIS's decision. Additionally, some of these lawyers who reviewed the I-485 file prepared by Jean Chen Law Office allegedly found it to be poorly prepared, suggesting it might have resulted in a Request for Evidence (RFE) even if the denial based on the conditional residency issue had not occurred.

In contrast to this detailed negative review, there is also a brief, positive review stating "very professional." This suggests that some clients may have had different experiences with the firm.

Based on the available information, Jean Chen Law Office primarily handles immigration law matters, including green card adjustments from EB5 to EB2. While one client reported a significantly negative experience involving a misunderstanding of immigration procedures, leading to a denial and dissatisfaction with the firm's response and customer service, another client found them to be "very professional."

For local users on Lawyers Near Me considering Jean Chen Law Office for their immigration needs, it is advisable to weigh both the detailed negative feedback regarding a specific case and the brief positive comment. Immigration law can be complex, and it's essential to choose a firm that demonstrates a strong understanding of the relevant regulations and provides reliable customer service. Potential clients may want to inquire specifically about the firm's experience with cases involving the transition from EB5 conditional residency to other immigration statuses and their procedures for ensuring accurate and effective filings.

Jean Chen Law Office is located in San Jose and can be contacted at (408) 437-1788. They offer services related to immigration, as evidenced by the green card adjustment case described. However, prospective clients should consider the mixed feedback available when making a decision about their legal representation.