Jennifer L. Nagel - Attorney at Law

For individuals in Glendale, California, and the surrounding areas seeking legal assistance and browsing under the "Lawyers Near Me" category, Jennifer L. Nagel - Attorney at Law is listed at 500 N Brand Blvd #2000, Glendale, CA 91203. She can be contacted at (818) 996-6563 or via mobile at +1 818-996-6563. It is important for local users to consider all available information, including client reviews, when making a decision about legal representation.

The Law Offices of Jennifer L. Nagel are situated in a commercial building on North Brand Boulevard in Glendale. Located on the 20th floor, the office likely offers a professional setting typical of legal practices. However, insights into the internal environment and client interactions can be gleaned from the reviews provided by individuals who have engaged with the firm.

Based on the available customer reviews, the services offered by Jennifer L. Nagel - Attorney at Law appear to be in the realm of legal counsel and representation. One positive review mentions a consultation regarding "out of country conservatorship," indicating that Ms. Nagel provides advice and potential services in this area of law, which involves legal guardianship for individuals who may be incapacitated and reside outside of the United States. The reviewer from Canada found her to be "very professional, knowledgeable and empathetic," providing specific information and valuable insight, and making them aware of previously unconsidered options. This suggests a capacity to handle complex international legal matters and provide thoughtful client service, at least in initial consultations.

However, a significantly more detailed and negative review presents a starkly contrasting perspective on the services and professionalism of Jennifer L. Nagel and her office. This review alleges a range of issues, including:

• Unprofessional Conduct: Speaking to the client while driving at the start of their interaction.
• Lack of Clarity and Communication: Barely answering questions and engaging in "double talk."
• Failure to Provide Documentation: Repeatedly promising but never sending receipts and a work agreement, even after multiple requests.
• Significant Delays and Lack of Follow-Through: Taking two weeks to respond to an email inquiring about the status of a promised letter.
• Denial of Prior Contact: Stating "I don't believe I've met you" despite prior correspondence.
• Continued Delays: Taking an additional two weeks after promising to work on the letter.
• Abrupt Inability to Provide Service: After four weeks, informing the client that she could not help them after all, offering only a partial refund.
• Poor Communication and Unprofessional Behavior from Staff: Transferring the client to an unnamed staff member who exhibited rude and unprofessional conduct, including hanging up on the client.
• Failure to Refund the Agreed Amount Initially: Only refunding the full requested amount after a follow-up email from the client.
• Allegations of Abandonment and Damage to the Client's Case: The client felt their case was seriously damaged due to the firm's lack of attention and delays.

These conflicting reviews paint a complex picture, with one positive initial consultation experience contrasted by a deeply negative account of subsequent service and professionalism.

The features of Jennifer L. Nagel - Attorney at Law, as perceived through these reviews, are mixed. The positive review highlights:

• Professionalism (in initial consultation): Exhibiting a professional demeanor during the initial interaction.
• Knowledgeability: Providing specific and valuable information related to the legal matter.
• Empathy: Showing understanding and compassion towards the client's situation.
• Insightful Advice: Offering perspectives and options the client had not previously considered.

Conversely, the negative review points to several concerning features:

• Lack of Professionalism: Exhibiting unprofessional behavior, including speaking while driving.
• Poor Communication: Engaging in unclear communication and failing to provide promised information.
• Lack of Organization: Failure to send receipts and agreements, and apparent internal communication issues ("mix up").
• Disregard for Client Time: Significant delays and a lack of proactive communication.
• Questionable Client Management: Denying prior contact and abrupt withdrawal of services after a considerable delay.
• Unprofessional Staff Behavior: Rudeness and inappropriate conduct from an unnamed staff member.
• Potential Financial Issues: Initial failure to provide a full refund as agreed upon.

Given these conflicting accounts, local users should exercise caution and consider these experiences when evaluating Jennifer L. Nagel - Attorney at Law for their legal needs.

There is no explicit promotional information available in the provided text. Law firms sometimes offer free initial consultations or have specific fee structures. In this case, one reviewer mentioned booking a consultation, and another paid a $700 fee for services that were ultimately not rendered as expected. Potential clients should inquire directly about consultation fees, billing practices, and any guarantees or specific service offerings before engaging the Law Offices of Jennifer L. Nagel.

For local users in Glendale, CA, seeking legal assistance, Jennifer L. Nagel - Attorney at Law, located on North Brand Boulevard, presents a potential option. While one initial consultation was reported as positive, a detailed account raises significant concerns about professionalism, communication, client management, and billing practices. It is crucial for prospective clients to weigh these contrasting experiences carefully and consider conducting further due diligence before deciding to retain the services of Jennifer L. Nagel - Attorney at Law. Contacting the office directly to discuss their specific legal needs and inquire about their service approach and fees is advisable. Additionally, exploring other available legal options in the Glendale area under the "Lawyers Near Me" category may be prudent to ensure a well-informed decision.

In conclusion, Jennifer L. Nagel - Attorney at Law, located at 500 N Brand Blvd #2000 in Glendale, CA, offers legal services that, based on available reviews, have resulted in mixed client experiences. While one reviewer praised her professionalism and knowledge during an initial consultation for an out-of-country conservatorship matter, another provided a detailed account of significant issues including unprofessional conduct, poor communication, failure to provide promised documents, substantial delays, abrupt withdrawal of services, and unprofessional behavior from staff. Prospective clients should carefully consider these contrasting perspectives and conduct thorough research before engaging this attorney. Contacting the office directly at (818) 996-6563 or +1 818-996-6563 for detailed information about their services and fees is recommended, along with considering other legal options in the Glendale area.