Jones Herbert Campbell Marsaw LLP

For individuals in Dallas seeking legal representation, Jones Herbert Campbell Marsaw LLP is a firm positioned within the "Lawyers Near Me" category, with an office located at 1910 Pacific Ave #15100, Dallas, TX 75201, USA. This firm appears to offer legal services across multiple practice areas, aiming to provide local users with legal assistance for various needs. The firm's presence at a central Dallas address suggests accessibility for clients in the metropolitan area.

The core services provided by Jones Herbert Campbell Marsaw LLP, as indicated by client reviews, extend to different areas of law. One client specifically mentioned using the firm for "multiple cases (family law, personal injury, and DUI)," which suggests a breadth of practice. This multi-faceted approach means the firm aims to cater to a diverse clientele with varying legal challenges. In general, a firm handling such diverse areas would typically offer services including legal consultation, case evaluation, negotiation, mediation, and representation in court. For family law, this could encompass divorce, child custody, and support; for personal injury, it might involve accident claims and seeking compensation; and for DUI, it would include criminal defense services related to driving under the influence.

The stated features and promotional aspects of Jones Herbert Campbell Marsaw LLP, based on available information, present a mixed picture derived from differing client experiences. The firm's website mentions "Legal Expertise You Can Rely On" and offers "Free Consultation," indicating an effort to be accessible and transparent with potential clients. They also state a dedication to providing "help in language that you can understand" and working with clients to "come up with a plan to get the results you need." This suggests a client-focused approach, aiming for clear communication and effective strategy development. The claim of having phones "Answered 24/7" (though office hours are 9 AM - 5 PM Monday - Friday) points to a commitment to being available for clients, particularly in urgent situations.

However, client testimonials reveal a significant divergence in experience. One highly positive review states, "I have personally used this firm for multiple cases (family law, personal injury, and DUI). The staff was always helpful and friendly. I highly recommend using this firm if you want an attorney who will fight for you and one who looks out for your best interest." This feedback highlights positive interactions with staff, a sense of being actively represented, and a belief that the firm prioritizes client interests. Such a review suggests that, for some clients, the firm delivers on its promises of being a strong advocate.

Conversely, another review provides a starkly negative portrayal of the firm's services: "THIS LAW FIRM IS THE ABSOLUTE WORST!!!! I originally went to this firm seeking representation late March early April of 2016. Long story short I NEVER had a face to face nor phone conversation with my 'attorney' and after a year of minimum to no communication with 'attorney'/'firm' I received a package in the mail with my release documents still with no verbal or written communication with the 'attorney'. It seems to me I have wasted my time and maybe even the most crucial time of my case on an attorney and firm that was never representing me to the fullest and have basically given the other party an one year head start because I honestly feel like my case just sat on someone's desk for a year being that 'he's never in the office' when you call. AGAIN THIS IS THE WORST PLZ DONT WASTE YOUR TIME GET YOU SOME REAL REPRESENTATION THATS GOING TO REPRESENT YOU!!!!" This review raises serious concerns about communication, client engagement, and perceived lack of action on a case over a prolonged period, culminating in a grievance filed with the state bar and a request for money back. This discrepancy in client experiences is crucial for any potential client to consider when evaluating the firm.

The office environment at 1910 Pacific Ave #15100, Dallas, TX 75201, USA, is within a large commercial building, common for legal practices in a major city. While the specific internal aesthetics are not detailed, the address suggests a professional setting. However, the negative review's mention of an attorney "never in the office" when called might imply a lack of consistent physical presence or client-facing operations, at least from that particular client's perspective. The firm's contact numbers are (214) 742-0708 and mobile phone +1 214-742-0708, with a fax number also provided. The website also lists an email address for contact.

In terms of promotion, Jones Herbert Campbell Marsaw LLP's online presence emphasizes their "Legal Expertise," availability for "Free Consultation," and a commitment to helping clients "understand your options." They highlight that "The sooner you have a plan of action, the better your chances of taking the correct steps to get the results you want." This aims to encourage quick contact and convey a sense of proactive problem-solving. Given the contrasting reviews, prospective clients utilizing the "Lawyers Near Me" platform should engage in thorough due diligence, including utilizing the free consultation to assess communication responsiveness and clarify expectations regarding attorney accessibility and case management. The existence of both highly positive and severely negative feedback suggests that while the firm may excel for some clients, others have encountered significant issues that should be carefully considered before retaining their services.