Kamilah Henderson Law Firm, PLLC ico

Kamilah Henderson Law Firm, PLLC

Lawyers Near MeTexasCollin CountyFriscoHall Office ParkDallas Parkway

2591 Dallas Pkwy Ste. 300, Frisco, TX 75034, USA

4.0

Receptionist had a very dry, dull demeanor with an extremely aggressive attitude. Sounds like she hates her job and is reading a script. Part of the "intake" was asking me whether I'm a US Citizen. I am, natural born, but she couldn't explain why she needed to know that, and got even more aggressive when asked for further info. Not interested in supporting this kind of business, even just based on customer service alone. Will be going with one of a hundred other firms in the area.

Samantha Hawkins
  • Overview
  • (972) 895-8824
  • www.kamilahhendersonlaw.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Kamilah Henderson Law Firm, PLLC Introduce

Securing your family's future and assets requires careful planning and the guidance of knowledgeable legal professionals. For residents in and around Frisco, Texas, Kamilah Henderson Law Firm, PLLC, located at 2591 Dallas Pkwy Ste. 300, Frisco, TX 75034, USA, offers legal services, with a notable focus on estate planning. You can contact the firm by phone at (972) 895-8824 or via mobile at +1 972-895-8824.

Kamilah Henderson Law Firm, PLLC, led by Kamilah Henderson, appears to specialize in estate planning, as indicated by a positive client review detailing their experience with trust and pour-over will setups. However, another review raises concerns regarding the initial customer service experience with the receptionist. For local users searching for "Lawyers Near Me" in the Frisco area who require estate planning services, it's important to consider both the positive feedback regarding the legal expertise and the negative feedback concerning the initial point of contact.

One client shares a highly positive experience with Kamilah and Elizabeth, who assisted them as a young married couple in establishing a trust and pour-over will setup to ensure their protection. This review emphasizes not only the effectiveness of the legal services provided but also the educational aspect of the firm's approach. The client specifically mentions being "educated throughout the entire process to the point we were well informed," expressing sincere gratitude for Kamilah and Elizabeth and stating their intention to continue using the firm as their "trusted Estate Planning Law Firm." This testimonial highlights the firm's commitment to providing comprehensive and understandable estate planning services.

In contrast, another review details a negative interaction with the receptionist. The reviewer describes the receptionist's demeanor as "very dry, dull" with an "extremely aggressive attitude," suggesting a potential issue with the initial point of contact for prospective clients. The reviewer felt the receptionist sounded as if she "hates her job and is reading a script." A specific point of concern was the intake process, which included a question about the reviewer's US citizenship. While the reviewer, a natural-born US citizen, answered affirmatively, they were troubled by the receptionist's inability to explain the relevance of this question and her subsequent aggressive response when asked for further clarification. Due to this negative customer service experience alone, the reviewer stated their disinterest in supporting the business and their intention to seek legal services from one of the numerous other firms in the area.

These contrasting reviews present a nuanced picture of Kamilah Henderson Law Firm, PLLC. While the legal expertise in estate planning, particularly in setting up trusts and pour-over wills, appears to be strong and client-focused, the initial customer service experience may be a point of concern for some potential clients.

For local users searching for "Lawyers Near Me" in the Frisco area who are interested in estate planning services such as trusts and pour-over wills, Kamilah Henderson Law Firm, PLLC offers the expertise of Kamilah and Elizabeth, who are praised for their knowledge and ability to educate clients throughout the process. The positive review suggests a thorough and protective approach to estate planning for families.

However, prospective clients may also want to be aware of the negative feedback regarding the receptionist's demeanor and the intake process. While this may not reflect the quality of the legal services themselves, the initial interaction can significantly impact a potential client's impression of the firm.

The environment of Kamilah Henderson Law Firm, PLLC is not fully described in the provided information. However, the positive review suggests a client-focused approach by Kamilah and Elizabeth, where education and understanding are prioritized. The negative review points to a potentially unwelcoming initial interaction with the front office staff. The firm's location in a professional building on Dallas Parkway in Frisco indicates a standard professional office setting.

The services offered by Kamilah Henderson Law Firm, PLLC, based on the available reviews, include estate planning, specifically the creation of trusts and pour-over wills. The positive feedback highlights the thoroughness and educational aspect of these services, aiming to provide clients with legal protection and a clear understanding of their estate plans. It is important to note that other potential areas of legal practice are not mentioned in the provided reviews.

Key features of Kamilah Henderson Law Firm, PLLC, as indicated by the client feedback, include the expertise of Kamilah and Elizabeth in estate planning, their ability to educate clients throughout the process, and their focus on creating protective legal structures like trusts and pour-over wills. A potential area for improvement, based on one review, is the customer service provided by the front office staff.

In terms of promotional information, the positive testimonial from the estate planning client serves as a strong endorsement for the firm's expertise in this area. The emphasis on education and the creation of protective legal mechanisms can be appealing to individuals and families seeking to secure their future. However, the negative review regarding the receptionist's attitude and the intake process may deter some potential clients, highlighting the importance of a positive first impression in client relations.

For those in Frisco and the surrounding areas searching for "Lawyers Near Me" for estate planning needs, particularly trusts and pour-over wills, Kamilah Henderson Law Firm, PLLC offers the expertise of Kamilah and Elizabeth, who are praised for their thorough and educational approach. However, potential clients may want to be mindful of the reported negative experience with the receptionist when considering this firm.

Kamilah Henderson Law Firm, PLLC Photos

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Kamilah Henderson Law Firm, PLLC Location

Kamilah Henderson Law Firm, PLLC

2591 Dallas Pkwy Ste. 300, Frisco, TX 75034, USA

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Reviews

Receptionist had a very dry, dull demeanor with an extremely aggressive attitude. Sounds like she hates her job and is reading a script. Part of the "intake" was asking me whether I'm a US Citizen. I am, natural born, but she couldn't explain why she needed to know that, and got even more aggressive when asked for further info. Not interested in supporting this kind of business, even just based on customer service alone. Will be going with one of a hundred other firms in the area.

Mar 13, 2025 · Samantha Hawkins

Kamilah and Elizabeth were great! They helped us as a young married couple get a trust and pour-over-will setup that will help keep us protected! They also educated us throughout the entire process to the point we were well informed! Truly grateful for them and they will continue to be our trusted Estate Planning Law Firm!

Jun 28, 2024 · Joseph Okoronkwo

Kamilah and her team was amazing to work with. First, my husband and I interviewed several attorneys for our estate planning for we had a lot of questions for this important decision we were making for us and our family. Kamilah answered all of our questions and much more. Second, she was so patient and caring with us that we could tell she loves what she does AND she knows her stuff. It was an easy decision for us to hire her to do this important work for our family.Third, although it a was difficult topic to discus, she made it very simple to talk about and she executed in a timer manner. Lastly, we were very happy with Kamilah and her services. We really appreciate Kamilah and her team. They rock! Thanks Kamilah!!!

Dec 25, 2023 · Jen H

Kamilah Henderson and her team are amazing! I delayed and delayed and delayed the process of getting my estate in order. When I finally got it together, the process was seamless and so easy. Kamilah and her team understood exactly what I was trying to do and put it all together expeditiously. I highly recommend her office!

Jan 03, 2024 · Dolanda

It took over a month to have a consultation with Ms Henderson as her schedule was booked out for consultations until that time. My domestic partner and I had our 'free' one hour consultation but it started out rocky when she asked how long we had been domestic partners and stated that it was unlikely he was covered under my legal plan. Her questions were very thorough as we do not have a very straightforward situation but it seemed that Ms. Henderson was ready to move forward. She explained that she would send a follow up agreement for us to sign so we could move to the next steps in planning. Almost 3 weeks went by and nothing was sent. I called and emailed asking when we would receive the agreement. Another week went by and I received the following note from her paralegal stating - we regret to inform you your plan does not cover your partner's document prep and, due to the complexities of your planning, you should find an attorney better suited to handle them. Ummm, what??? Apparently, Ms Henderson is not as good as she pretends to be since our non-traditional arrangement seemed too much for her to handle. Additionally, I called my legal plan myself, and my domestic partner is absolutely covered. Take your business elsewhere.

Mar 29, 2024 · Audrey B

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