Keller Law Group

Welcome to Lawyers Near Me, your online resource for finding qualified legal professionals in your local area. Today, we focus on Keller Law Group, located at 5225 N Central Ave #109, Phoenix, AZ 85012, USA. Situated in a central location in Phoenix, their office suite suggests a professional environment suitable for consultations and the handling of estate planning and trust matters. Keller Law Group can be reached by phone at (602) 258-2614, with the same number also listed as their mobile contact, +1 602-258-2614, indicating accessibility for potential clients.

Based on the available customer reviews, experiences with Keller Law Group appear to be varied. One review expresses significant dissatisfaction with the firm's handling of a cousin's estate. The reviewer alleges that the firm charged over $3,000 for administering a trust that was over 20 years old, with four of the beneficiaries deceased. The reviewer mentions their cousin intended to update her will around 2011 with Eugene Keller Senior, who reportedly retired in 2012 due to Alzheimer's. The negative review further claims that Keller Jr. handed off the trust to a financial group after the cousin's passing and ceased communication with the family, yet still charged the estate in 2017. The reviewer expresses concern that a significant portion of the estate will go to charity due to alleged mismanagement and quotes the financial company as stating they "have never operated off a Trust this outdated." This review strongly advises against using the firm.

In contrast, another review presents a positive experience with Mr. Keller and the firm's work on a special needs trust for the reviewer's son. This client was "very pleased" with the services provided and specifically mentioned Mr. Keller's willingness to create additional documents required by the son's insurance to ensure he would not lose his benefits, even after the initial trust creation. Addressing the negative review directly, this client acknowledges that "humans make mistakes" but highlights that in their experience, mistakes made by Mr. Keller were "corrected." They specifically mention a mathematical error that was rectified and express gratitude for the hard work done for their family.

The services offered by Keller Law Group, based on these reviews, appear to include estate planning, trust creation and administration, and special needs trusts. The negative review suggests that the firm may handle older trusts and their administration, potentially leading to challenges if these documents are significantly outdated. The positive review indicates expertise in creating special needs trusts and a willingness to provide follow-up assistance to ensure the trust functions as intended for the beneficiary's needs and benefits.

Features of Keller Law Group seem to include the involvement of attorneys such as Eugene Keller Senior (now retired) and Keller Jr. The positive review highlights Mr. Keller's (presumably Keller Jr.) willingness to go the extra mile in providing necessary documentation even after the initial legal work was completed. It also suggests a capacity to correct errors and a commitment to client service in the realm of special needs trusts. However, the negative review raises concerns about the firm's handling of outdated legal documents, communication with family members, and the timeliness and accuracy of their administrative work, particularly in estate administration.

The positive review serves as promotional information, directly endorsing Mr. Keller's work with special needs trusts and his responsiveness to client needs beyond the initial scope of work. The client's willingness to publicly counter the negative review and highlight the correction of mistakes can also be seen as a form of positive promotion, emphasizing the human element and the firm's ability to rectify errors. Conversely, the strongly negative review serves as a cautionary note for potential clients, raising concerns about the firm's handling of older estate documents and communication in estate administration matters. It is crucial for potential clients to consider both perspectives when evaluating Keller Law Group.

For local users in Phoenix seeking assistance with estate planning, trusts, or special needs trusts, Keller Law Group is a local option to consider. The positive review indicates potential expertise in creating and servicing special needs trusts and a commitment to addressing client needs. However, the negative review raises serious concerns about the firm's handling of estate administration, particularly with older documents, and their communication with beneficiaries. Potential clients should carefully weigh these contrasting experiences and ask detailed questions about the firm's processes, experience with similar cases, and communication practices during an initial consultation.

When considering Keller Law Group, it would be prudent for potential clients to inquire about the firm's experience with trusts of various ages, their procedures for reviewing and updating older estate planning documents, their communication protocols with beneficiaries and family members, and their fee structure for estate administration. Understanding the firm's approach to these critical aspects can help individuals determine if their services align with their specific needs and expectations in estate planning and trust matters.

In conclusion, Keller Law Group in Phoenix, Arizona, offers legal services in estate planning, trusts, and special needs trusts. While one client expressed significant satisfaction with their work on a special needs trust, highlighting Mr. Keller's responsiveness and willingness to correct errors, another client reported a very negative experience with the firm's handling of an older trust and communication with the family. Local users should carefully consider these contrasting reviews and conduct thorough due diligence, including asking detailed questions about their specific needs and the firm's relevant experience, before deciding to engage Keller Law Group for their legal matters.