Lawyers Near MeCaliforniaSan Bernardino CountyOntarioInland Empire Boulevard
3130 Inland Empire Blvd building D, Ontario, CA 91764, USA
Extremely disappointed and frustrated. We have an urgent court case coming up in less than a month, and after seeing that this law office had over 700 high-rated reviews, I called to schedule an appointment. Leslie helped set up an initial consultation for Tuesday at 2:20 PM at their Ontario location. When we arrived, the front desk staff seemed completely unaware of our appointment. They just stared at us and didn’t seem to have any record of our scheduled time. There were only two front desk staff in the office—no attorneys, no other staff. I explained that we had an appointment at 2:20, and they had to ask for our names and the time multiple times before finally locating us in the system. Then, they told us that no one was available for the consultation, and worse—no one in the office could speak English. I had clearly informed the staff when booking that we only speak English and Korean and had specifically requested a Korean translator. They said none were available, so I took time off work and drove an hour just to translate for my parents—only to be told that no English-speaking staff were present at all. I genuinely don’t understand—if the attorney cannot speak English, how are they attending court and representing clients in a legal system that operates entirely in English? Later, someone from the office called to apologize and offered to reschedule for a phone consultation the following Monday. We agreed, and I clearly explained what legal issue we needed help with, and specifically asked to be connected with an attorney who specializes in that area. She said that was fine, and once the appointment was booked, I asked who I would be speaking with. She told me the name was Denis Peters. Naturally, I looked him up on their website. First of all, I don’t even think he’s a licensed attorney. And second, even if he is, it appears he specializes in bankruptcy law—which is not the area I requested help in. To make matters worse, when Monday came around—no one ever called. No follow-up, no explanation, nothing. This entire experience has been a huge waste of time, money, and effort. I took time off work (resulting in lost income), gathered all our legal documents, spent time and gas driving to the appointment, and came prepared—only to be turned away with no consultation. And what’s worse, they sent two text confirmations and even called to confirm the appointment—yet were completely unprepared for us. Absolutely unprofessional, disorganized, and disappointing. We could have spent that time getting help from an attorney who was actually qualified and available.
When seeking legal representation, especially for urgent matters, finding a competent and reliable attorney nearby is of utmost importance. Kostiv Cardinal Ontario, located at 3130 Inland Empire Blvd building D, Ontario, CA 91764, USA, is listed under the "Lawyers Near Me" category, suggesting they offer legal services to the local community. While they provide contact information via phone at (840) 400-1052 and mobile at +1 840-400-1052, it is crucial for prospective clients to carefully consider the information available regarding their services and client experiences before engaging this firm.
The physical environment of Kostiv Cardinal Ontario is located in a building on Inland Empire Boulevard. However, based on a recent customer review, the operational environment and preparedness of the front desk staff appear to be a significant concern. The review details an experience where upon arriving for a scheduled consultation, the front desk staff seemed unaware of the appointment, struggled to locate it in their system, and ultimately informed the client that no one was available for the consultation. Furthermore, the reviewer stated that no one in the office could speak English, despite the client having clearly communicated their language needs (English and Korean) and specifically requesting a Korean translator when booking the appointment. This lack of preparedness and inability to communicate in English raises serious questions about the firm's operational efficiency and client service.
The services offered by Kostiv Cardinal Ontario are somewhat unclear based on the limited information. One positive review mentions assistance with an immigration case, indicating that immigration law is one area of their practice. The negative review, however, sought assistance with an urgent court case in a different legal area. The subsequent attempt to reschedule for a phone consultation and the referral to an individual named Denis Peters, who the reviewer suspects is not a licensed attorney or specializes in bankruptcy law (an area different from the client's need), further complicates the understanding of the firm's areas of expertise and the qualifications of those providing legal guidance.
The features of Kostiv Cardinal Ontario, as perceived through the lens of the provided customer reviews, present a mixed and concerning picture:
Promotional information is largely absent, and the stark contrast between the high number of positive reviews mentioned and the deeply negative experience detailed suggests that prospective clients should exercise significant caution. The negative review effectively serves as a warning, highlighting potential issues with organization, communication, language accessibility, and the qualifications of those providing legal guidance.
For local users in Ontario, CA, seeking legal assistance and considering Kostiv Cardinal Ontario based on online ratings, it is strongly recommended to proceed with extreme caution. The detailed negative experience outlines significant failures in basic client service, including appointment handling, language accessibility, and the provision of qualified legal consultation in the required area of law. While one positive review exists for immigration services, the serious issues raised in the negative review cannot be ignored.
Before engaging Kostiv Cardinal Ontario, potential clients should conduct thorough due diligence, including attempting to verify the credentials and specializations of the attorneys, directly inquiring about language accessibility, and perhaps seeking more recent and detailed reviews from various sources to gain a more balanced understanding of the firm's current service quality. The discrepancy between the high rating mentioned and the profoundly negative experience suggests that the overall rating may not accurately reflect the current client experience.
In conclusion, while Kostiv Cardinal Ontario is listed as a "Lawyers Near Me" in Ontario, CA, the detailed account of a severely negative client experience raises significant concerns about their professionalism, organization, language accessibility, and the qualifications of their legal staff. Prospective clients should exercise extreme caution and conduct thorough independent research before entrusting this firm with their legal matters. The positive review regarding immigration services does not negate the serious issues highlighted in the negative feedback, particularly for those with urgent legal needs in other areas of law or those who require clear and effective communication in English.
3130 Inland Empire Blvd building D, Ontario, CA 91764, USA
Get directionsExtremely disappointed and frustrated. We have an urgent court case coming up in less than a month, and after seeing that this law office had over 700 high-rated reviews, I called to schedule an appointment. Leslie helped set up an initial consultation for Tuesday at 2:20 PM at their Ontario location. When we arrived, the front desk staff seemed completely unaware of our appointment. They just stared at us and didn’t seem to have any record of our scheduled time. There were only two front desk staff in the office—no attorneys, no other staff. I explained that we had an appointment at 2:20, and they had to ask for our names and the time multiple times before finally locating us in the system. Then, they told us that no one was available for the consultation, and worse—no one in the office could speak English. I had clearly informed the staff when booking that we only speak English and Korean and had specifically requested a Korean translator. They said none were available, so I took time off work and drove an hour just to translate for my parents—only to be told that no English-speaking staff were present at all. I genuinely don’t understand—if the attorney cannot speak English, how are they attending court and representing clients in a legal system that operates entirely in English? Later, someone from the office called to apologize and offered to reschedule for a phone consultation the following Monday. We agreed, and I clearly explained what legal issue we needed help with, and specifically asked to be connected with an attorney who specializes in that area. She said that was fine, and once the appointment was booked, I asked who I would be speaking with. She told me the name was Denis Peters. Naturally, I looked him up on their website. First of all, I don’t even think he’s a licensed attorney. And second, even if he is, it appears he specializes in bankruptcy law—which is not the area I requested help in. To make matters worse, when Monday came around—no one ever called. No follow-up, no explanation, nothing. This entire experience has been a huge waste of time, money, and effort. I took time off work (resulting in lost income), gathered all our legal documents, spent time and gas driving to the appointment, and came prepared—only to be turned away with no consultation. And what’s worse, they sent two text confirmations and even called to confirm the appointment—yet were completely unprepared for us. Absolutely unprofessional, disorganized, and disappointing. We could have spent that time getting help from an attorney who was actually qualified and available.
Apr 21, 2025 · Jung min LeeThank you so much for helping me on my immigration case, I'm totally happy to have you as my attorneys every doubt has been clarified appropriately I will recommend your firm with my relatives and friends :)
Apr 09, 2024 · Emerson AcostaThey are the worst, please don't let them scam you here!! They never answer but to collect they call you 3 days before the date. Immigration police came to my house looking for my daughter and when I told them I'm going to call my lawyer I FELT ALONE THEY NEVER ANSWERED and today 3 days later I'm still calling and they still don't answer. And with 3 years that I have been with them, I have never spoken to a lawyer; they are pure assistants who respond to you.
Apr 16, 2025 · Patty FloresExcellent law firm, the attention was wonderful from the moment I entered the office, everyone welcomed me in the best way, they are very capable and very good. The facilities are adequate and in general they serve you in a very good way.
Apr 10, 2024 · mauricio gutierrezThe worst law firm, I do not recommend it, they only play with people's money and time
Mar 24, 2025 · Cristihan Vasquez
3175-E Sedona Ct, Ontario, CA 91764, USA
3175 Sedona Ct building e, Ontario, CA 91764, USA
3200 Inland Empire Blvd #265, Ontario, CA 91764, USA
3350 Shelby St #200, Ontario, CA 91764, USA
3350 Shelby St #200, Ontario, CA 91764, USA
3350 Shelby St #200, Ontario, CA 91764, USA
3350 Shelby St #200, Ontario, CA 91764, USA
3350 Shelby St #200, Ontario, CA 91764, USA
3350 Shelby St #200, Ontario, CA 91764, USA
3350 Shelby St #200, Ontario, CA 91764, USA
3110 E Guasti Rd STE 550, Ontario, CA 91761, USA
3400 Inland Empire Blvd #115, Ontario, CA 91764, USA