Law Offices of Stephen Santucci, PC

When searching for "Lawyers Near Me" in Staten Island, NY, the Law Offices of Stephen Santucci, PC, located at 1200 South Ave Suite 201, Staten Island, NY 10314, USA, is a firm that may appear in your search. They can be contacted at (718) 448-4200 or +1 718-448-4200. It is important for potential local users to consider the information available online, which presents a mixed picture of client experiences with this law office.

Details regarding the specific environment of the Law Offices of Stephen Santucci, PC are not provided in the customer reviews. However, the address in a suite suggests a standard professional office setting. The client feedback focuses more on the service and communication aspects rather than the physical premises.

The specific legal services offered by the Law Offices of Stephen Santucci, PC are not explicitly detailed in the provided reviews. One positive review mentions obtaining a "good result" in their case, implying they handle legal matters effectively in at least one area. However, the negative review does not specify the type of case, making it difficult to ascertain the firm's areas of specialization. Potential clients will need to inquire directly about the types of legal services they provide.

The available customer reviews present a stark contrast in experiences, highlighting both potential strengths and significant weaknesses of the Law Offices of Stephen Santucci, PC:

• Positive Aspects (Based on one review):
• Availability and Responsiveness: One client expressed happiness with the services, stating that the office was "always available to answer all my questions" and "always made a time to help me." This suggests that some clients may experience good accessibility and responsiveness from the firm.
• Positive Results: The same client reported obtaining a "good result" in their case within a "short period." This indicates the potential for achieving favorable outcomes and efficient case handling for some clients.
• Recommendation: Based on their positive experience, this client "highly recommend them."
• Negative Aspects (Based on one review):
• Lack of Care and Focus on Payment: A different client had a severely negative experience, stating, "They don’t care about you or your outcome they just want you to pay and that’s it." This raises serious concerns about the firm's client-centeredness and motivation.
• Neglect After Payment: This reviewer claimed that "Once you pay your case is out the window, no communication, unreliable, don’t even answer their phones." This lack of communication and unreliability is a significant issue for clients needing updates and support.
• Greediness and Overwork: The negative review suggests the firm takes on "so much work because of their greediness," potentially leading to a decline in service quality and attention to individual cases.
• Incompetence and Errors Leading to Additional Charges: The reviewer accused the firm of being "incompetent" and making "all types of mistakes" that they then charge the client more money to fix. This is a serious accusation that potential clients should consider.
• Lack of Transparency and Guidance: This client advises looking for a law office that will be "transparent and guide you in the right direction," implying a lack of these qualities at the Law Offices of Stephen Santucci, PC based on their experience.
• Strong Negative Recommendation: This client strongly advises against using their services, urging others to "Look for a good law office who will be transparent and guide you in the right direction. Not just look for your wallet."

The provided information contains conflicting feedback, making it challenging to present definitive promotional information. While one client had a positive experience, the other's review is overwhelmingly negative and raises significant concerns about the firm's practices. Therefore, it is crucial for potential clients to weigh both perspectives carefully.

The positive review highlights the firm's perceived availability, responsiveness (at least in that specific instance), and ability to achieve a good result in a timely manner. This could be seen as a potential strength for individuals seeking accessible and efficient legal assistance.

However, the negative review paints a concerning picture of a firm that prioritizes payment over client care, suffers from poor communication and unreliability, potentially takes on more work than they can handle effectively, and may even exhibit incompetence leading to additional costs for the client. These are serious allegations that should not be ignored by anyone considering their services.

For local users in Staten Island searching for "Lawyers Near Me," the Law Offices of Stephen Santucci, PC presents a complex scenario. While one client's positive experience suggests the potential for satisfactory service and results, the other client's extremely negative feedback regarding communication, reliability, and ethical practices cannot be dismissed. The stark contrast between these two reviews indicates a potential inconsistency in service quality or client experiences.

Given this conflicting information, potential clients are strongly advised to conduct further due diligence. This may include seeking additional reviews from other sources, if available, and contacting the Law Offices of Stephen Santucci, PC directly to discuss their specific legal needs and gauge their responsiveness and professionalism firsthand. It would also be prudent to compare their services and reputation with other law offices in the Staten Island area to make an informed decision.

In conclusion, the Law Offices of Stephen Santucci, PC in Staten Island has received both positive feedback regarding availability and results in one instance, and serious negative feedback concerning lack of communication, unreliability, and potential prioritization of fees over client care in another. Local users searching for legal services should carefully consider both of these perspectives and conduct thorough research before deciding whether to engage this firm for their legal needs.