Lombino Martino PS

Welcome to "Lawyers Near Me," your platform for finding local legal assistance. Today, we are providing an objective introduction to Lombino Martino PS, a law firm located in Tacoma, Washington. The firm's address is 9315 Gravelly Lake Dr SW #201, Tacoma, WA 98499, USA. For contact, they can be reached at (253) 830-2700 or via mobile at +1 253-830-2700. This introduction is based on publicly available client reviews, aiming to offer an objective perspective for local users seeking legal services.

When individuals utilize a platform like "Lawyers Near Me," they are seeking reliable legal counsel and a positive client experience. It is important to understand the environment, potential service areas, and reported features of a firm, along with any promotional information, to make an informed decision. The reviews for Lombino Martino PS offer a consistent, albeit challenging, narrative regarding client interactions.

Lombino Martino PS is situated in a commercial setting at 9315 Gravelly Lake Dr SW #201 in Tacoma, WA. A professional law office environment is typically designed to be conducive to confidential discussions and efficient legal work. It would usually feature private meeting rooms, a reception area, and administrative spaces. However, the client reviews for Lombino Martino PS suggest that while the physical location might be standard, the internal client-facing atmosphere, as perceived by some clients, appears to be strained. Descriptions like attorneys sounding "worn out and exhausted" and appearing "burnt out, angry and annoyed" paint a picture of an internal environment that may struggle with workload or employee morale, which can subsequently impact client interactions. The perception of attorneys being "in a hurry to get off the phone as soon as possible" suggests a fast-paced or overburdened environment where in-depth client engagement may be compromised. This perception of the internal atmosphere, whether accurate or not, is crucial for potential clients as it directly influences their comfort and confidence in the firm.

The provided reviews offer limited explicit information about the specific legal services offered by Lombino Martino PS. One client mentioned seeking "understanding about a Lifetime Protection Order I have in which the Defendant is attempting to have vacated." This indicates that the firm may handle civil protection orders, domestic relations matters, or other forms of civil litigation involving restraining orders or protective measures. While this is one specific area, law firms often have broader practice areas. Without more explicit details, it is difficult to provide a comprehensive list of their services. However, general legal practices in a location like Tacoma, WA, might commonly cover:

• Civil Litigation: Representing clients in various non-criminal disputes that proceed to court.
• Family Law: Such as divorce, child custody, and support, which could potentially include protection orders.
• Personal Injury: Assisting individuals who have been harmed due to negligence.
• Estate Planning: Including wills, trusts, and probate.
• Business Law: Providing guidance for commercial entities.

The client's experience suggests that even for seemingly common inquiries within what could be a firm's practice area, obtaining specific advice or engagement was challenging. This might indicate that the firm prefers very straightforward cases or has limitations on the type of assistance they provide for initial consultations, especially for those accessing services through third-party programs like Legal Shield.

The client reviews highlight several consistent features regarding the client experience at Lombino Martino PS, which may be perceived as challenging by potential clients:

• Perceived Lack of Interest/Engagement: Both reviews lament a perceived disinterest from the attorneys. Phrases like "couldn't have been less interested in hearing the situation" and "don't listen to what you have to say and talk over you" suggest a lack of active listening and client engagement.
• Limited Advice in Initial Consultations: One client was "told that I should talk to an attorney" by an attorney who "couldn't give advice," leading to frustration, especially for a long-term Legal Shield member. This indicates a potential policy of limited advice during initial calls or a mismatch between client expectations and the firm's consultation protocol.
• Communication Challenges: Clients describe attorneys as "rude and short with you," "talk over you," and appearing "in a hurry to get off the phone as soon as possible." One attorney's speech was "hardly understand" due to sounding "worn out and exhausted." This points to significant communication barriers and a potentially negative client experience during interactions.
• Perceived Burnout: Repeated mentions of attorneys being "worn out and exhausted," "old burn out," and "burnt out, angry and annoyed" suggest a perception of low morale or high stress among staff, which could impact the quality of service delivery.
• Suitability for Simple Issues Only: One review explicitly states, "Only good if you have a very simple and basic issue. For anything complex, forget it." This implies a limitation in the firm's capacity or willingness to handle more intricate legal problems, or perhaps a preference for cases that fit a very specific, uncomplicated mold.
• Low Quality Service and Follow-Up (as perceived by clients): The summary statement "Very low quality service and follow up" encapsulates the overall dissatisfaction regarding the firm's responsiveness and continued engagement.

Given the nature of the provided reviews, any promotional information for Lombino Martino PS would need to address the concerns raised by clients directly or indirectly. For a platform like "Lawyers Near Me," where clients are actively seeking trustworthy legal assistance, transparent and honest communication about their service model would be crucial. If the firm aims to improve client perception, they might consider:

• Service Clarification: Clearly define what type of advice or assistance is provided during initial consultations, especially for Legal Shield members, to manage client expectations.
• Highlighting Specific Practice Areas: If they excel in very specific, simple issues, those areas should be clearly outlined to attract suitable clients and deter those with complex needs.
• Emphasizing Efficiency (if truly a strength): If their speed is a result of a highly efficient internal process for simple cases, they could frame this positively, but it would need to be balanced against the perceived haste.
• Addressing Client Communication: Implementing clear communication protocols and training staff to ensure patience, active listening, and thorough explanations, directly countering the "rude and short" feedback.
• Showcasing Any Positive Attributes: If there are specific areas where they do receive positive feedback (e.g., successful outcomes in very simple cases, or particular staff members who excel), these could be highlighted if such information becomes available.

However, based solely on the provided information, any promotional messaging would need to be carefully crafted to avoid misrepresenting the current client experience. The firm's location in Tacoma, WA, means they serve a local community, and word-of-mouth (both positive and negative) travels quickly. Addressing the underlying issues implied by the reviews would be paramount for future positive promotion.