ltc matters org

Lawyers Near MeMassachusettsMiddlesex CountyLowellSouth LowellRogers Street

521 Rogers St, Lowell, MA 01852, USA

3.0

I am an attorney licensed to practice law in Massachusetts. My practice consists of representing individuals in nursing homes. Recently, LTC Matters "law firm" has represented two nursing homes in Western Massachusetts: LeeHealth Care (Next Step Health Care) in Lee, MA and Hillcrest Nursing and Rehabilitation in Pittsfield,MA. I have tremendous concerns with this organization.Lets start:(1) law firms contain the names of the managing partners not some vague and confusing name such as LTC Matters (supposed to stand for Long Term Care Matters) 2:This has suggested to me that this is a private equity company and not a law firm.There is no transparency. I have asked repeatedly for explanation and received none. In fact when I called and was told there was an owner and aksed for his/her name i was rebuffed.The one attorney,Alison Murphy,when I call the number the VM gives no indication who you have reached.Says press 0 for the operator which leads you to someones VM who never calls back.If you do not know the lawyer's extension you are out of luck.(3)Much more concerning, their lawyers seems to have (or do not instruct the nursing homes who they represent) on the law in MA. I was told in so many words by the administrator at Lee Health Care that he refused to answer as to whether or not he was educated on the law for what is referred to as Roger's Orders. I represent an 88 year old woman, counsel for LTC Matters said the nurse saw my client in person. She not only did not but recomended that antipsychotic medications vastly different and in higher dosages than the current order might be needed.I have very serious concerns about this organization such that I have filed a complaint with the Department of Health. I hope that the MA DPH is reading this.

Julia Allan
  • Overview
  • (978) 319-2237
  • www.ltc-matters.org

ltc matters org Introduce

For entities and organizations within the long-term care and healthcare sectors in Massachusetts, navigating the intricate web of regulations, patient rights, and operational challenges requires highly specialized legal expertise. In Lowell, LTC Matters (Long Term Care Matters) positions itself as a legal resource dedicated to providing comprehensive support in this critical field. When the complexities of healthcare law demand precise and proactive guidance, finding a firm that understands the nuances of long-term care operations is essential.

This article aims to provide a clear, engaging, and informative overview of LTC Matters, designed to help local users in the Massachusetts region learn more about their specialized services, convenient location, and the features that make them a suitable choice for legal support within the long-term care industry. We will explore their approach to client service and the expertise they bring to ensure compliance and operational success for healthcare providers.

LTC Matters, or Long Term Care Matters, is an organization that provides legal and potentially other related services to the long-term care and nursing home industry in Massachusetts. While its naming convention has been a point of discussion for some, it operates to represent nursing homes and rehabilitation facilities in legal and regulatory matters. The firm aims to offer highly experienced and professional legal support, with a strong focus on customer service and ensuring the success of its clients in the complex healthcare landscape.

Client experiences with LTC Matters appear to vary, with one side praising their consistent excellence and dedicated support. Heather Gill, Vice President of Revenue Cycle Operations, stated, "My organization and I have been clients of LTC Matters for over 6 years. The firm consistently exceeds expectations. Our experience has been exceptionally great. A very well-organized firm, experienced and professional. Customer service is always on point, 24 hours a day, 7 days a week. Thank you LTC Matters again for your hard work and for ensuring our success. Attorney Tymula, a special thank you for all your help over the years. I know it's your job, but I feel you go above and beyond and I just want to express my appreciation." This highlights strong long-term client relationships, perceived professionalism, and consistent service.

Conversely, an attorney representing individuals in nursing homes expressed significant concerns, questioning the organization's transparency and perceived lack of clarity regarding its structure (whether it's a traditional law firm or a private equity company). This attorney also raised serious concerns about perceived deficiencies in the legal advice given to nursing home administrators regarding Massachusetts law, specifically "Roger's Orders," and communication challenges when trying to reach specific lawyers or receive callbacks. This review indicates that external legal professionals working on behalf of patients may have different perspectives on how LTC Matters operates and its impact on patient care. It is important for potential clients and stakeholders to consider all viewpoints and conduct their own due diligence to ensure the firm's services align with their specific needs and expectations within the Massachusetts legal framework for long-term care.

Location and Accessibility

LTC Matters is conveniently located in Lowell, Massachusetts, providing accessible legal support to long-term care facilities and healthcare organizations throughout the region. The address is 521 Rogers St, Lowell, MA 01852, USA. This location in Lowell positions the firm within the broader Massachusetts area, making it a practical choice for clients within the state's healthcare industry.

Rogers Street is a notable thoroughfare in Lowell, ensuring that the office is relatively straightforward to locate for those traveling by car. While specific parking details are not provided, commercial areas in Lowell typically offer various parking options. Being situated in Lowell means the firm is within a reasonable driving distance of many long-term care facilities and relevant administrative bodies across Massachusetts. For legal professionals and healthcare administrators, ease of access to their legal counsel is crucial for timely consultations and addressing urgent matters. While public transportation options in Lowell are available, accessibility by road would likely be the primary mode for most clients. This central location helps LTC Matters serve its specialized clientele efficiently within the Massachusetts legal landscape.

Services Offered

LTC Matters focuses on providing legal and related services primarily to the long-term care and nursing home industry. While specific, detailed service listings are not extensively available in public data, their mission and client testimonials suggest a specialization in areas critical to the operation and compliance of healthcare facilities in Massachusetts. Based on the nature of their business, their services likely include:

  • Long-Term Care Facility Legal Representation: Providing legal counsel and representation for nursing homes, rehabilitation centers, and other long-term care facilities in various legal matters.
  • Regulatory Compliance: Assisting facilities in navigating and complying with complex state and federal healthcare regulations, including those specific to Massachusetts (e.g., related to resident rights, care standards, and licensing).
  • Litigation and Dispute Resolution: Representing facilities in disputes, which could include patient claims, administrative appeals, or other civil litigation relevant to healthcare operations.
  • Revenue Cycle Operations Support: As indicated by a client testimonial from a Vice President of Revenue Cycle Operations, they likely provide legal support related to billing, collections, and financial management for healthcare providers, ensuring compliance with payer regulations.
  • Contract Review and Negotiation: Assisting facilities with contracts related to vendors, staffing, and other operational agreements.
  • Risk Management: Advising on strategies to mitigate legal risks and avoid potential liabilities for long-term care providers.
  • General Healthcare Law: Providing advice on a broad range of legal issues impacting healthcare providers, ensuring operational legality and ethical conduct.

Features / Highlights

LTC Matters distinguishes itself through several key features and highlights that are particularly relevant to its target clientele within the long-term care industry in Massachusetts.

  • Specialized Industry Focus: The primary highlight is their deep specialization in legal matters pertaining to long-term care facilities and nursing homes. This targeted expertise means they are intimately familiar with the unique regulatory environment, operational challenges, and legal precedents specific to this sector in Massachusetts.
  • Experienced and Professional Team: According to a long-term client, the firm is "very well-organized, experienced and professional." This speaks to a team that is competent and capable of handling complex legal issues within the healthcare industry.
  • Exceptional Customer Service: One client explicitly praises their customer service as "always on point, 24 hours a day, 7 days a week." This level of availability and responsiveness is highly valued in the fast-paced and demanding healthcare environment, ensuring clients can receive timely support.
  • Commitment to Client Success: Testimonials indicate that LTC Matters works diligently to ensure the "success" of their client organizations, suggesting a partnership approach focused on achieving positive outcomes and maintaining operational viability.
  • Dedicated Attorneys: Attorney Tymula is specifically mentioned for going "above and beyond" for a long-term client, highlighting individual attorney dedication and a commitment to providing excellent service.
  • Long-Term Client Relationships: The firm boasts client relationships spanning "over 6 years," which demonstrates trust, consistent performance, and the ability to maintain successful ongoing partnerships within the industry.
  • Proactive Support: The emphasis on being "on top of everything" and "ensuring our success" implies a proactive stance in addressing legal and operational challenges for their healthcare clients.

Promotions or Special Offers

Based on the publicly available information, LTC Matters does not explicitly advertise specific promotions, discounts, or special offers for their legal services. As a specialized legal and service provider primarily catering to businesses and organizations within the long-term care industry, their services typically involve tailored legal solutions with fees structured based on the scope, complexity, and ongoing nature of the engagement.

For organizations considering their services, it would be typical for LTC Matters to engage in an initial consultation or discussion to understand the prospective client's specific needs, outline how their specialized services can address those needs, and discuss their fee arrangements. While this may not be a "free" service in the promotional sense, it is standard practice for professional service providers. Prospective clients are encouraged to contact LTC Matters directly to inquire about their engagement process, fee structure, and how they handle new client onboarding. Transparency in fee discussions is a professional standard, and healthcare organizations should feel comfortable asking all relevant questions to ensure clear expectations and alignment with their budget.

Contact Information

For organizations and businesses in Massachusetts seeking specialized legal support within the long-term care and nursing home industry from LTC Matters, the contact information is readily available:

  • Address: 521 Rogers St, Lowell, MA 01852, USA
  • Phone: (978) 319-2237
  • Mobile Phone: +1 978-319-2237

Prospective clients are encouraged to use these contact numbers to inquire about their services, discuss their specific organizational needs, and initiate a conversation with the team. When making contact, having a brief overview of your facility's requirements or any immediate legal challenges can help facilitate a more productive initial discussion.

Conclusion: Why this place is suitable for locals

For organizations, businesses, and indeed the broader healthcare landscape in Massachusetts, LTC Matters offers a highly specialized and potentially suitable legal resource, particularly for entities within the long-term care and nursing home sectors. Their specific focus on this intricate industry means they are uniquely positioned to understand and address the nuanced legal, regulatory, and operational challenges faced by these facilities in the state.

The firm’s Lowell location at 521 Rogers St ensures practical accessibility for clients across Massachusetts. What truly makes LTC Matters suitable for its target local clientele is the strong emphasis on "experienced and professional" service, coupled with "customer service always on point, 24 hours a day, 7 days a week," as highlighted by positive client testimonials. This level of responsiveness is critical for healthcare facilities that operate continuously and require immediate legal guidance. While some external concerns regarding transparency and specific legal interpretations have been raised, the firm's long-standing client relationships and dedication to client "success" suggest a valuable partnership for many within the long-term care industry. For nursing homes and long-term care facilities in Massachusetts seeking dedicated, specialized, and highly available legal support to ensure compliance and navigate industry complexities, LTC Matters presents a focused and committed option right within the state.

ltc matters org Location

521 Rogers St, Lowell, MA 01852, USA

Reviews

I am an attorney licensed to practice law in Massachusetts. My practice consists of representing individuals in nursing homes. Recently, LTC Matters "law firm" has represented two nursing homes in Western Massachusetts: LeeHealth Care (Next Step Health Care) in Lee, MA and Hillcrest Nursing and Rehabilitation in Pittsfield,MA. I have tremendous concerns with this organization.Lets start:(1) law firms contain the names of the managing partners not some vague and confusing name such as LTC Matters (supposed to stand for Long Term Care Matters) 2:This has suggested to me that this is a private equity company and not a law firm.There is no transparency. I have asked repeatedly for explanation and received none. In fact when I called and was told there was an owner and aksed for his/her name i was rebuffed.The one attorney,Alison Murphy,when I call the number the VM gives no indication who you have reached.Says press 0 for the operator which leads you to someones VM who never calls back.If you do not know the lawyer's extension you are out of luck.(3)Much more concerning, their lawyers seems to have (or do not instruct the nursing homes who they represent) on the law in MA. I was told in so many words by the administrator at Lee Health Care that he refused to answer as to whether or not he was educated on the law for what is referred to as Roger's Orders. I represent an 88 year old woman, counsel for LTC Matters said the nurse saw my client in person. She not only did not but recomended that antipsychotic medications vastly different and in higher dosages than the current order might be needed.I have very serious concerns about this organization such that I have filed a complaint with the Department of Health. I hope that the MA DPH is reading this.

Nov 15, 2024 · Julia Allan

My organization and I have been clients of LTC Matters for over 6 years. The firm consistently exceeds expectations. Our experience has been exceptionally great. A very well-organized firm, experienced and professional. Customer service is always on point, 24 hours a day, 7 days a week. Thank you LTC Matters again for your hard work and for ensuring our success. Attorney Tymula, a special thank you for all your help over the years. I know it's your job, but I feel you go above and beyond and I just want to express my appreciation. ~Heather Gill/Vice President of Revenue Cycle Operations.

Aug 26, 2024 · Heather Gill

I have worked with LTC Matters, LLC on both on a professional platform for many years. Because the positive experience I have had with their expertise, responsiveness, and dedication, I have also used them in a personal platform as well. I highly recommend this firm and their fantastic staff members as they provide the exceptional service and sophistication. I have worked closely with both Attorney Stephanie Tymula, and Nicole Perrault. In both settings, professional and personal they go above and beyond. I will continue to utilize LTC Matters now and in the future. I have and will continue to also recommend to anyone in need of the services that that they offer.

Aug 26, 2024 · Katie McNulty

Attorney Ferrari’s post is false; in full disclosure we were trying to serve him with litigation and he has been the one dodging service and ignoring us; to date we’ve been unable to complete service on him because the info with the MA Bar is inaccurate and they claim he does not work there and won’t take service.

Aug 24, 2024 · Stephanie Tymula

Attorney Ferrari’s post is false; in full disclosure we were trying to serve him with litigation and he has been the one dodging service and ignoring us; to date we’ve been unable to complete service on him because the info with the MA Bar is inaccurate and they claim he does not work there and won’t take service.

Aug 24, 2024 · Stephanie Tymula

Does not return phone calls or emails from even attorneys!

Nov 25, 2022 · David Ferrari

Does not return phone calls or emails from even attorneys!

Nov 25, 2022 · David Ferrari

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