MANCHEE & MANCHEE, P.C.

Welcome to Lawyers Near Me, your platform for discovering legal professionals and services in your local area. Today, we are providing an objective introduction to MANCHEE & MANCHEE, P.C., a law firm located at 5048 Tennyson Pkwy, Plano, TX 75024, USA. For direct inquiries, the firm can be reached at (972) 960-2240, which also serves as their mobile contact number, +1 972-960-2240.

The firm's physical address, 5048 Tennyson Pkwy, is situated within a commercial office building in Plano, Texas. This address is shared with other legal practices and businesses, indicating a professional office park environment. While specific details about the interior ambiance of MANCHEE & MANCHEE, P.C.'s direct office space are not available, it is generally understood that law offices in such locations maintain a professional and confidential setting for client consultations. The building itself is part of a larger commercial complex, likely offering standard amenities expected of a modern office space, such as controlled access and potentially shared facilities. However, it is crucial to note, based on a client's review, that while this Plano address is listed, the firm may utilize virtual office arrangements in other locations, such as Arlington, Texas, where a client was informed that the attorney "does not really come in to this location" and that it served as a "virtual office." This aspect of their operational environment, particularly the use of virtual offices, suggests a flexible approach to client meetings, potentially leveraging technology for broader reach while maintaining a central physical presence in Plano.

The services offered by MANCHEE & MANCHEE, P.C. appear to span various areas of law, with client reviews pointing to personal injury, specifically accident claims, and debt collection defense as areas of practice. One positive review highlights the firm's willingness to provide immediate assistance over the phone for a "small enough" accident, offering guidance without requiring a formal consultation or engagement. This suggests an approach that prioritizes practical advice and potentially a readiness to assist individuals even when a full legal engagement isn't necessary, which can be a valuable service for potential clients seeking initial direction.

Conversely, another client's detailed review raises concerns about the firm's service offerings, particularly in the context of "Debt Collection Defense." This client, a member of a MetLife Legal plan, states that the plan listed Debt Collection Defense as one of MANCHEE & MANCHEE, P.C.'s services. The client also indicated that the firm's own website suggested the same service. However, upon attempting to engage the firm for this specific issue, the client was informed directly by Mr. Manchee via text and phone call that he "does not offer debt collection defense." This discrepancy between advertised or listed services on third-party platforms (like MetLife Legal Plan) and the firm's actual offerings, as well as potential inconsistencies with their own website, is a point of contention highlighted by the client. It suggests a potential issue with service clarity and managing client expectations, which is a critical aspect of legal practice.

The features of MANCHEE & MANCHEE, P.C. can be inferred from the provided client experiences. One notable feature, as observed by a satisfied client, is the firm's apparent willingness to provide preliminary advice and guidance without immediate commitment. This approach can be seen as a client-friendly feature, offering immediate value and fostering trust, particularly for individuals facing minor legal issues or seeking initial direction. The client's positive comparison to another firm that abruptly dismissed their inquiry further underscores this helpful characteristic.

However, the firm's features also include aspects that have led to client dissatisfaction. The discrepancy in service offerings, as detailed in the negative review, is a significant feature that impacts client perception. When services listed on legal directories or even a firm's own website do not align with the services actually provided, it can lead to frustration and a sense of being misled. This issue extends to how the firm manages its online presence and communication regarding its areas of expertise. Furthermore, the client's account of being contacted by MetLife due to the firm's complaint about a low star review, and subsequent demands to remove the review, points to a reactive approach to public feedback. This response, particularly from a firm that a client notes struggles with "consumer relations and other public discourse," suggests a challenge in managing online reputation and client grievances effectively. The client explicitly stated they would consider removing the review if there was more honesty about offerings or an apology, indicating that the firm's response amplified their dissatisfaction rather than resolving it. This highlights the importance of transparent communication and effective client relations for any legal practice.

Regarding promotional information, while specific campaigns are not provided, the positive review suggests that word-of-mouth or online recommendations about the firm's helpfulness in initial consultations could serve as a form of promotion. The firm's inclusion in legal networks like MetLife Legal Plan also acts as a promotional channel, making their services accessible to plan members. However, as demonstrated by the detailed client feedback, maintaining accuracy across all promotional channels and managing client expectations regarding advertised services is paramount. The firm's online presence, including listings on legal directories and its own website, functions as a primary source of promotional information, detailing its practice areas and inviting inquiries. For any legal firm, clear and consistent communication across all these platforms is essential for attracting and retaining clients. The differing client experiences provide a real-world perspective on how the firm's services and features are perceived, which is crucial for potential users of the Lawyers Near Me platform seeking objective information.