Marsaw & Associates, PLLC

For individuals in Dallas, Texas, seeking legal assistance, Marsaw & Associates, PLLC, operates within the "Lawyers Near Me" platform category. Located at 8228 Bruton Rd, Dallas, TX 75217, USA, the firm is situated to serve the local community. The primary contact details for the firm are phone (214) 559-0400 and mobile +1 214-559-0400.

Marsaw & Associates, PLLC, is located at 8228 Bruton Rd, Dallas, TX 75217. This address suggests a professional office setting within a commercial area of Dallas. A law firm's environment typically aims to provide a space that is conducive to confidential discussions and efficient legal work. This would generally include a reception area, private offices for client consultations, and areas for administrative and legal staff. The goal is to offer a setting where clients feel comfortable discussing sensitive legal matters and confident in the firm's ability to handle their case with professionalism. The location on Bruton Road would offer local accessibility for clients in the Dallas area.

Based on the provided client reviews, Marsaw & Associates, PLLC, appears to offer legal services in at least two distinct areas:

• Personal Injury / Car Wrecks: One review explicitly states that "the guy representing this law firm... worked with car wrecks." This strongly indicates that the firm handles personal injury cases resulting from vehicular accidents. This would typically involve assisting clients with claims for medical expenses, lost wages, pain and suffering, and property damage following an accident.

• Traffic Tickets / Minor Offenses: The negative review mentions a "ticket" that was dismissed for the client's mother. While the context is problematic, it suggests the firm may take on cases related to traffic violations or other minor offenses, which often fall under civil or minor criminal litigation.

Without additional information from the firm's official website or other external reliable sources, a comprehensive list of all services offered beyond these inferred areas cannot be objectively provided. It is common for firms that handle personal injury to also engage in general civil litigation, and sometimes even other areas of law, but the provided data only supports these two specific types of cases.

Drawing conclusions on the distinguishing features of Marsaw & Associates, PLLC, must be done carefully given the contrasting nature of the provided reviews. From the positive review, a potential feature is:

• Potential for Exceeding Expectations (Financial Outcomes): One client reported receiving "more than expected" in their case, suggesting that in some instances, the firm may be able to secure favorable financial outcomes for clients. This indicates effective negotiation or litigation skills in those specific cases.

However, the highly negative review brings to light several serious alleged issues that, if accurate, would be highly detrimental distinguishing features:

• Allegations of Misinformation and Lack of Follow-Up: The negative review claims "misinformation" and a complete lack of "follow-up with our case," leading to the client having to represent their mother themselves. This points to potential issues with client communication and case management.

• Accusations of Unprofessionalism and Dishonesty: The review describes the firm's representative as "rude and unprofessional" and alleges that he "lied" about his involvement in the case, particularly concerning who the "actual attorney" was. It also suggests that the firm "only wants to take your money and leave you at mercy."

• Concerns Regarding Transparency and Accountability: The client's inability to get a refund and the "millions of excuses" given, along with the alleged refusal to provide contact information for the "actual attorney," raise serious questions about the firm's transparency and accountability.

It is crucial to recognize that these are unverified allegations from one client's perspective and represent a significant red flag. They point to potential deficiencies in communication, professional conduct, and client service that a prospective client should be acutely aware of.

For local users searching for "Lawyers Near Me," the promotional information for Marsaw & Associates, PLLC, primarily consists of its contact details and physical address, which are: phone (214) 559-0400, mobile +1 214-559-0400, and address 8228 Bruton Rd, Dallas, TX 75217, USA. These provide direct ways for potential clients to initiate contact.

However, the most impactful aspect of the provided information comes from the highly contrasting client reviews:

• Negative Review: The first review describes a "Horrible Experience." It alleges that the firm provided "misinformation," failed to "follow-up," made decisions without client input, and charged for services that were not adequately rendered. It explicitly states that "the guy representing this law firm" was "rude and unprofessional" and "lied," leading to a strong recommendation: "If you want to save yourself from more trouble I wouldn't go with him." The client also accused the firm of refusing a refund and having misrepresented who the acting attorney was on the case, despite direct communication being only with the representative. The allegations are very serious, including a claim of fraud and a desire for the representative's license to be removed.

• Positive Review: In stark contrast, the second review states, "They were very professional. I followed up with them when I didn’t hear back a few weeks and they doubled checked and ask me to be patient - we were waiting for a larger amount, but I received more than expected." This review highlights professionalism, a positive outcome (receiving more than expected), and a resolution, albeit with a need for client follow-up on communication. It suggests a successful financial result in a personal injury context.

Crucial Caveat for Prospective Clients: The presence of such a severely negative and detailed review, directly alleging unprofessionalism, dishonesty, lack of service after payment, and refusal to refund, juxtaposed with a positive review, presents a significant dilemma for potential clients. When considering Marsaw & Associates, PLLC, through the "Lawyers Near Me" platform, it is imperative for individuals to exercise extreme caution and conduct thorough due diligence. This should include:

• Extensive Independent Research: Seeking out additional reviews from various reputable sources, including the State Bar of Texas, other legal review platforms, and Google reviews, to see if these patterns of feedback are consistent.

• Direct Inquiry During Consultation: During an initial consultation, prospective clients should explicitly ask about communication protocols, who will be the primary attorney on their case, fee structures, and refund policies. It would also be prudent to directly address any concerns stemming from the provided negative feedback, asking for clarification on how the firm addresses such issues.

• Clear Communication Expectations: Establish clear expectations for communication frequency and methods from the outset.

• Reviewing Retainer Agreements Thoroughly: Carefully read and understand all terms of the retainer agreement before signing, especially regarding fees, services, and termination clauses.

• Considering Multiple Options: It is highly advisable to consult with several other attorneys specializing in personal injury or traffic law in the Dallas area to compare their approaches, professionalism, and client feedback before making a final decision.

In conclusion, Marsaw & Associates, PLLC, located in Dallas, TX, appears to handle personal injury/car wreck cases and potentially traffic ticket/minor offense cases. While one positive review indicates professionalism and favorable financial outcomes, a prominent and very detailed negative review raises severe allegations of unprofessionalism, dishonesty, poor communication, and refusal to provide refunds. Prospective clients are strongly advised to conduct comprehensive research and engage in diligent questioning to make an informed decision when considering this firm for their legal needs within the "Lawyers Near Me" category.