Moore Ingram Johnson & Steele, LLP

For individuals and businesses in Marietta, Georgia, seeking legal counsel, Moore Ingram Johnson & Steele, LLP, located at 326 Roswell St NE, Marietta, GA 30060, USA, is a law firm within the "Lawyers Near Me" category. With phone numbers (770) 429-1499 and +1 770-429-1499, the firm presents itself as an established legal presence in the local community. Reviews from individuals who have interacted with the firm offer some insights into their office environment and initial client experiences, providing potential clients with perspectives to consider.

One client described having a "great experience" with their lawyer at Moore Ingram Johnson & Steele, LLP, and noted that the office itself is "nice." This suggests that the legal professionals within the firm are capable and that the physical setting of the office is generally pleasant. However, this positive feedback regarding the legal service is contrasted by a significant concern regarding the reception area. The reviewer specifically mentioned an issue with the "lady behind the reception desk," describing her as "not friendly at all." The behavior described includes the receptionist allegedly looking at the client upon arrival as if they were an inconvenience and generally exhibiting unpleasant demeanor. The review further details an incident in the lobby where the receptionist purportedly "griped out loud" to several waiting individuals about someone attempting to enter the locked front doors, suggesting that they should have known to go around. The client, however, stated that they would not have known this alternative entrance. The situation escalated when the receptionist eventually let the person in but then reportedly stared at them until they stated their purpose. This entire interaction was characterized as "uncomfortable" by the reviewer, who expressed the opinion that the receptionist's lack of welcoming behavior created a negative first impression of the firm, despite the perceived quality of the legal services provided.

Another review details a negative initial interaction with a partner at the firm, Clayton Carver. According to the review, Mr. Carver returned the client's call to discuss a legal matter while he was admittedly driving, which was evident to the caller due to the background noise. The reviewer found this behavior to be "unprofessional," leading them to immediately end the call and seek legal representation elsewhere. This incident raises concerns about the firm's attention to professionalism and client communication, particularly during initial contact. The fact that a partner would conduct an initial client call while driving could be interpreted as a lack of focus or prioritization of potential client interactions.

Based on these two reviews, the services offered by the attorneys at Moore Ingram Johnson & Steele, LLP are implied to be competent, as one client reported a "great experience" with their lawyer. However, the specific areas of law in which the firm specializes are not detailed in these reviews. Potential clients would need to seek additional information to understand the full scope of their legal services. The positive comment about the lawyer suggests that the firm likely has experienced attorneys capable of providing effective representation.

In terms of features, Moore Ingram Johnson & Steele, LLP appears to have a physical office location that at least one client found to be "nice." This could suggest a professional and comfortable environment for client meetings, beyond the initial reception area. However, the significant negative feedback regarding the reception staff presents a potential feature that detracts from the overall client experience. A welcoming and efficient reception area is often crucial for creating a positive first impression and ensuring smooth client interactions. The reported behavior of the receptionist could be a point of concern for individuals visiting the office. The incident involving the partner taking an initial client call while driving also highlights a potential area for improvement in terms of professional conduct and client communication protocols.

Promotional information is limited and somewhat contradictory based on these reviews. The positive experience with the lawyer could serve as a positive aspect to highlight, suggesting that the firm has skilled legal professionals. However, the negative feedback regarding the reception and the unprofessional initial call from a partner present significant challenges for promotional efforts based solely on this information. Any promotional material would need to address or mitigate these concerns to be truly effective. Potential clients might be hesitant to engage with a firm where the initial interactions are perceived as unwelcoming or unprofessional, regardless of the quality of the legal advice eventually received.

In conclusion, Moore Ingram Johnson & Steele, LLP in Marietta, GA, is a law firm with lawyers who have provided positive experiences for at least one client. The office environment is also noted as being "nice." However, significant concerns have been raised regarding the unprofessional behavior of the receptionist and an instance of a partner conducting an initial client call while driving. These negative aspects could significantly impact a potential client's first impression and overall experience with the firm. Individuals considering Moore Ingram Johnson & Steele, LLP for their legal needs may want to weigh the positive feedback about the legal service against the reported issues with the front office and initial communication.