Morgan & Morgan

For individuals in the Marietta, Georgia area seeking legal assistance and browsing the "Lawyers Near Me" platform, Morgan & Morgan is a prominent national law firm with a local office situated at 1350 Church Street Ext NW #300, Marietta, GA 30060, USA. They can be contacted via phone at (770) 576-7699 or their mobile number, +1 770-576-7699. As a large and widely advertised firm, understanding local client experiences is crucial for potential clients considering their services.

Information regarding the specific environment of the Morgan & Morgan office in Marietta is not detailed in the provided reviews. Therefore, an objective description of the office ambiance or facilities cannot be offered based on this information alone. Similarly, specific promotional offers or unique features directly advertised by the Marietta branch are not mentioned in the given reviews.

Based on the limited customer feedback provided, the services offered by Morgan & Morgan in the Marietta area appear to primarily focus on Personal Injury Law. The second review mentions the intake specialist guiding the potential client through the "complexed nature" of their case, which involved physical and emotional trauma stemming from their job. This suggests that the firm handles Workers' Compensation or related employment law matters that result in injury. The first review, while negative, also implies the submission of a personal injury case.

Analyzing the features and characteristics of Morgan & Morgan's Marietta office based on these two contrasting reviews yields the following observations:

Potentially Pleasant Intake Process: One reviewer found the intake specialist to be "very pleasant" and patient, expressing optimism about the legal team's guidance. This suggests that the initial interaction with the firm might be positive and supportive.

Concerns Regarding Case Management and Communication: The first review paints a starkly different picture, detailing a highly negative experience with the handling of a submitted case. The allegations include being "ghosted" by the assigned attorney, the case being closed without any communication, and receiving multiple conflicting and allegedly false explanations for these actions. The reviewer's decision to file a Bar complaint underscores the severity of their dissatisfaction with the firm's lack of transparency and miscommunication.

Alleged Lack of Transparency and Misinformation: The first reviewer explicitly accuses Morgan & Morgan of a "lack of transparency" and providing "conflicting information" regarding the closure of their case. The discrepancy between the firm's explanations and the reviewer's documented evidence (call logs, emails, firm logs) raises serious concerns about the accuracy and honesty of their communication.

Potential for Technical or Administrative Errors: One of the excuses provided by the firm for the case closure was a "technical error." While this could be a genuine explanation, the subsequent conflicting reasons offered raise doubts about the firm's internal processes and accountability.

Impact on Client Trust: The overwhelmingly negative experience described in the first review led the client to "strongly advise against trusting Morgan & Morgan." This highlights the potential for significant damage to client trust when cases are mishandled and communication is poor.

It is crucial to acknowledge the significant disparity between the two provided reviews. One suggests a positive initial interaction, while the other details a severely negative experience involving a complete breakdown in communication and questionable case management. This contrast underscores the importance for potential clients to consider all available feedback and conduct their own due diligence.

Given the national presence and extensive advertising of Morgan & Morgan, local users in Marietta might be familiar with their brand. However, these local reviews provide specific insights into the experiences of individuals interacting with the Marietta office. The negative review, in particular, raises red flags regarding the firm's communication practices and case handling procedures. While the positive review offers a contrasting perspective on the intake process, the serious allegations in the negative review warrant careful consideration.

As there is no promotional information provided in the reviews, potential clients should rely on their own research and direct inquiries to understand any specific offers or advantages of choosing Morgan & Morgan's Marietta office. It would be prudent to inquire about their case management protocols, communication guarantees, and client support systems.

In conclusion, Morgan & Morgan has a local office in Marietta, GA, offering legal services potentially in personal injury and workers' compensation. While one initial interaction was reported as positive, another client experienced significant issues with communication, transparency, and case management, leading to a formal Bar complaint. Local users considering Morgan & Morgan should weigh these contrasting experiences and conduct thorough research, including seeking additional reviews and directly inquiring about the firm's practices, to make an informed decision about their legal representation.