Nass Roper & Levin, P.C.

For individuals in Valley Stream, New York, seeking legal representation through platforms like "Lawyers Near Me," it is essential to consider the full spectrum of available feedback regarding potential legal counsel. Nass Roper & Levin, P.C., located at 38 Railroad Ave 2nd Flr, Valley Stream, NY 11580, USA, has received mixed reviews from clients, highlighting both positive aspects of attorney communication and significant concerns regarding front desk staff and payment processing. This introduction aims to provide an objective overview based on the publicly available client testimonials to assist local users in making an informed decision.

Due to the limited number of reviews available online, a comprehensive understanding of the firm's office environment and the full range of their services is not possible. However, the existing feedback offers valuable insights into certain aspects of client interaction and service delivery that potential clients should be aware of.

One client shared a positive experience, specifically mentioning their interaction with an individual named Evan. This client described Evan as "attentive and communicative" and appreciated his patience in answering their questions related to a "personal manner." The reviewer expressed gratitude for the assistance received, indicating a positive experience with at least one of the attorneys at the firm. This suggests that Nass Roper & Levin, P.C. may have attorneys who are dedicated to client communication and providing attentive service.

However, another client review presents a starkly contrasting experience, raising several serious concerns. This reviewer, who was a client for two cases, initially hesitated to write the review but ultimately felt it was important to share their experience. The first issue highlighted pertains to the front desk staff, specifically mentioning an individual named Taisha. The reviewer describes the front desk staff as exhibiting "rudeness and impatience," and specifically accuses Taisha of being "disrespectful" when they asked questions about their case. The behavior of front desk staff can significantly impact a client's overall experience with a law firm, as they are often the first point of contact.

The second major concern raised by this reviewer involves the firm's handling of payments owed to the client. The reviewer states that it took the firm "two weeks to release the money owed to me," despite the firm having already received payment from the insurance company and taken their own legal fees. This delay in releasing funds to the client is a significant issue, as prompt disbursement of settlement or judgment funds is a fundamental aspect of client service. The reviewer explicitly states their perception that the firm's priorities "lie with money rather than prioritizing their clients," based on this experience.

Based on these two contrasting client reviews, potential local users considering Nass Roper & Levin, P.C. should be aware of the following:

• Positive Attorney Communication: At least one client found an attorney named Evan to be attentive, communicative, and patient.
• Allegations of Rude Front Desk Staff: Another client reported rudeness and impatience from the front desk staff, specifically mentioning an individual named Taisha as being disrespectful.
• Concerns Regarding Payment Delays: The same client experienced a two-week delay in receiving funds owed to them after the firm had already been paid by the insurance company and taken their fees.
• Perception of Prioritizing Money Over Clients: The client who experienced the payment delay expressed the opinion that the firm prioritizes financial matters over client needs.

For local users in Valley Stream seeking a "Lawyer Near Me," the feedback regarding Nass Roper & Levin, P.C. presents a mixed picture. While there is a positive comment about attorney communication from one client, the other review raises significant concerns about the professionalism of the front desk staff and the firm's handling of client funds. These are crucial aspects of client service that can significantly impact the overall experience and level of trust in the legal representation.

Potential clients should carefully weigh these contrasting experiences when considering Nass Roper & Levin, P.C. The positive feedback regarding attorney attentiveness is encouraging, but the allegations of rude staff and payment delays are serious and warrant careful consideration. It may be prudent for prospective clients to inquire about the firm's client service protocols, particularly regarding front desk interactions and the process for disbursing funds, to ensure their expectations align with the firm's practices.

Given the limited information and the serious nature of the negative feedback, it is challenging to provide any strong promotional information for Nass Roper & Levin, P.C. The focus must remain on presenting an objective summary of the available client reviews to help local users make an informed decision. The positive mention of one attorney's communication skills is a potential strength, but it is counterbalanced by the significant concerns raised about other aspects of the firm's client service.

In conclusion, Nass Roper & Levin, P.C. in Valley Stream, NY, has received mixed feedback from online reviewers. While one client reported positive experiences with an attentive and communicative attorney, another client raised significant concerns regarding the rudeness of front desk staff and a notable delay in the release of funds owed to them. Potential clients in the "Lawyers Near Me" category should carefully consider these contrasting experiences and conduct further due diligence, if possible, before deciding to engage this firm for their legal needs. Contacting the firm directly at (718) 775-3246 or +1 718-775-3246 to address these concerns and seek clarification on their client service practices may be a valuable step in the decision-making process.