Oester - Riccobono

For those in Phoenix, Arizona, seeking legal representation and searching within the "Lawyers Near Me" category, it's important to be aware of the law firm formerly known as Oester - Riccobono. Their previous address was 1990 W Camelback Rd #101, Phoenix, AZ 85015, USA, and they could be reached at (602) 244-1150 or +1 602-244-1150. It is crucial to note, based on recent customer feedback, that this firm has reportedly changed its name to Crossroads Law Group and relocated to 3200 N. Central in Phoenix. This change in name and location is significant information for local users attempting to contact or research this legal practice.

The available customer reviews present a mixed and concerning picture of the services provided by the firm, both under its former name and its reported new identity. One review indicates a past positive experience but notes a significant decline in customer service, specifically citing rude receptionists who act as if clients are a burden. The reviewer praises the legal assistant as wonderful, knowledgeable, and patient, suggesting that the legal support staff may provide a more positive interaction. However, the negative experience with the initial point of contact, the receptionist, significantly impacted the overall impression of the firm, leading to a lower rating.

A more severe negative review details a highly unsatisfactory experience related to an immigration case. According to this review, the firm, identified as having changed its name to Crossroads Law Group and located at 3200 N. Central, allegedly caused a significant delay of three and a half years in processing the client's mother's resident card. This delay purportedly resulted in the client's mother having to travel to CD Juarez. The reviewer further claims that the initial visa appointment was cancelled by the lawyer, leading to the client having to pay the visa fee twice. The review also alleges a lack of a clear contract outlining the total cost of services and a general lack of organization. The reviewer strongly advises against using this firm, expressing a belief that they would unnecessarily inflate costs. This detailed negative account raises serious concerns about the firm's handling of immigration cases, communication, and billing practices.

Another very brief review simply states a dislike for the law firm, reinforcing the negative sentiment expressed in the more detailed accounts. Additionally, a comment in Spanish ("No vallan con estos abogados. Ya cambiaron de nombre y se llaman Crossroads Law Group.") echoes the warning against using these lawyers and reiterates the name change to Crossroads Law Group.

Based on these reviews, it is challenging to provide a positive description of the environment or features of the firm. The negative feedback regarding rude receptionists suggests a potentially unwelcoming or unprofessional front office environment. The allegations of disorganization and poor handling of a complex immigration case point to potential issues with the firm's operational efficiency and case management. The positive mention of a knowledgeable and patient legal assistant offers a glimmer of a potentially competent legal support staff, but this is overshadowed by the significant negative experiences reported.

Regarding the services offered by the firm, the detailed negative review explicitly mentions handling an immigration case involving a resident card and a visa. This suggests that immigration law is one of the firm's areas of practice. However, given the severely negative outcome reported, local users seeking immigration assistance should exercise extreme caution and consider this feedback seriously. The lack of specific information about other areas of law practiced by Oester - Riccobono (now Crossroads Law Group) makes it difficult to provide a comprehensive list of their services. Potential clients would need to independently verify their areas of expertise.

In terms of features, the only positive aspect highlighted is the knowledge and patience of at least one legal assistant. However, this is counterbalanced by the reported rudeness of the receptionists and the alleged disorganization and mishandling of a significant immigration matter. The lack of a clear contract, as mentioned in one review, is a significant negative feature that could lead to financial disputes and a lack of transparency for clients.

There is no promotional information available in the provided reviews. In fact, the strong negative reviews serve as a warning rather than an endorsement. Local users searching for "Lawyers Near Me" should be particularly cautious when considering Oester - Riccobono (now Crossroads Law Group) based on the serious allegations of poor service, mishandled cases, and potential overcharging.

Given the significant negative feedback, it is imperative for local users in Phoenix to conduct thorough research and consider these experiences carefully before engaging the services of Oester - Riccobono (now Crossroads Law Group). The reported change of name and location further complicates the situation, and potential clients should ensure they are dealing with the correct entity and are aware of the reported issues. It would be advisable to seek multiple opinions and explore other legal options in the "Lawyers Near Me" category to find a firm with a more consistently positive track record and a reputation for professionalism and client satisfaction.

In conclusion, while formerly known as Oester - Riccobono and located on West Camelback Road, this law firm has reportedly changed its name to Crossroads Law Group and moved to North Central Avenue in Phoenix. The available customer reviews present significant concerns regarding rude receptionists, disorganization, poor handling of an immigration case resulting in substantial delays and additional costs, and a lack of transparent billing practices. Local users searching for legal representation in Phoenix should proceed with extreme caution and conduct thorough due diligence before considering this firm. The negative experiences reported by previous clients should be a key factor in their decision-making process.