Powers & Moon LLC

Lawyers Near MeIllinoisCook CountyDeerfieldLake Cook Road

707 Lake Cook Rd Ste 102, Deerfield, IL 60015, USA

3.0

If I can mark ZERO STARS, I most definitely would. My medical account was transferred to this company by a hospital, for reasons not to do with collections, but apparently to determine the liable party for my claims. I called after being directed to do so by Northshore Hospitals, where my services were rendered. They informed me that this company has my claim info and could help me. I encountered the most rude person on the other end of the phone, Trish, who was apparently annoyed by my call and the fact that I have questions that I deserve to have answers to and deserve to understand the situation. I was told "she doesn't have time to continue to talk to me" "she has work to do and even if she stayed all day night and weekend she would not be done with her work!" Jennifer Powers and David Moon, please hire thus lady some help or get her some customer service training! Not my fault she's overwhelmed and no one should be talked to in the manner or tone of voice this lady was using. Also, was not my choice to have my account sent her! I was simply trying to understand the process and get the answers I deserve!

Gina Jacobs
  • Overview
  • (847) 412-1274
  • www.powersmoon.com

Powers & Moon LLC Introduce

For local users seeking legal assistance within the "Lawyers Near Me" category, we present Powers & Moon LLC, a law firm located at 707 Lake Cook Rd Ste 102, Deerfield, IL 60015, USA. Based on the available client reviews, experiences with this firm appear to vary. One review details a negative interaction with a staff member regarding a medical account inquiry, while another review from a fellow personal injury attorney highlights the professionalism and thoroughness of the lawyers and staff, noting their ability to achieve expedient resolutions. For local users considering Powers & Moon LLC, it is important to consider both perspectives presented in these testimonials.

While specific details about the physical environment of Powers & Moon LLC are not provided in the reviews, the mention of "professional" lawyers and staff by one reviewer suggests a well-functioning and organized office setting. A professional environment typically implies a commitment to efficient case management and respectful client interactions. However, the negative review concerning the rudeness of a staff member indicates a potential inconsistency in the client service experience. Potential clients might expect a standard professional office environment but should also be aware of the reported negative interaction with support staff.

The services offered by Powers & Moon LLC can be inferred from the client reviews. One review mentions the firm handling a medical account transferred by a hospital to determine the liable party for claims. This suggests that the firm may be involved in administrative or legal processes related to medical billing and liability. The second review comes from a personal injury attorney who states that their paths often cross and that they can always count on Powers & Moon LLC for an "expedient resolution." This strongly indicates that Powers & Moon LLC provides legal services in the area of personal injury law. Their ability to work effectively with other attorneys in the field suggests a level of competence and professionalism in handling personal injury cases. It is important to note the contrast between these two described interactions, one involving medical billing inquiries and the other involving professional legal collaboration in personal injury matters.

The features of Powers & Moon LLC, as suggested by the client reviews, present a mixed picture:

Potential for Professionalism and Thoroughness: One reviewer, a fellow attorney, consistently found interactions with the lawyers and staff to be "professional and thorough." This suggests that the legal expertise and handling of cases by the attorneys are likely to be of a high standard.

Focus on Expedient Resolution in Personal Injury: The same reviewer noted their ability to count on Powers & Moon LLC for an "expedient resolution" in personal injury cases. This implies efficiency and a proactive approach in handling such legal matters, which can be beneficial for clients seeking timely outcomes.

Potential Issues with Staff Customer Service: The negative review highlights a significant issue with the customer service provided by a staff member named Trish. The reviewer described rudeness, impatience, and a dismissive attitude when seeking clarification on a medical account matter. This raises concerns about the consistency of client care and the professionalism of all individuals representing the firm.

Involvement in Medical Claim Processes: The firm's involvement in handling a transferred medical account for liability determination suggests a potential service area related to medical billing disputes or insurance claims processing. However, the negative experience associated with this interaction indicates that this may not be a primary client-facing service or that there are issues with its execution.

Currently, there is no promotional information available for Powers & Moon LLC. The provided reviews do not mention any special offers, initial consultation fees, or specific areas of success that the firm might be highlighting to attract new clients. Therefore, we cannot comment on any promotional aspects of their services.

For local users in Deerfield, Illinois, and the surrounding areas who are seeking legal assistance, Powers & Moon LLC is an option to consider. The positive review from a fellow attorney suggests a professional and efficient handling of personal injury cases. However, the negative review regarding the customer service experience with a staff member should also be taken into account. If you are considering Powers & Moon LLC for your legal needs, particularly in personal injury law, it may be beneficial to inquire directly about their client service protocols and the experience of working with their staff. You can contact them at (847) 412-1274 or +1 847-412-1274. Their office is located at 707 Lake Cook Rd Ste 102, Deerfield, IL 60015, USA. A direct conversation with the firm can help you assess whether their services and client care approach meet your expectations.

In conclusion, for local users navigating the "Lawyers Near Me" platform, Powers & Moon LLC presents a mixed profile based on the available reviews. While they appear to be regarded as professional and efficient in personal injury matters by other legal professionals, there is also a reported instance of poor customer service from a staff member in a medical account inquiry. Potential clients should weigh these contrasting experiences and consider contacting the firm directly to gain a comprehensive understanding of their services and client care practices before making a decision.

Powers & Moon LLC Location

707 Lake Cook Rd Ste 102, Deerfield, IL 60015, USA

Reviews

If I can mark ZERO STARS, I most definitely would. My medical account was transferred to this company by a hospital, for reasons not to do with collections, but apparently to determine the liable party for my claims. I called after being directed to do so by Northshore Hospitals, where my services were rendered. They informed me that this company has my claim info and could help me. I encountered the most rude person on the other end of the phone, Trish, who was apparently annoyed by my call and the fact that I have questions that I deserve to have answers to and deserve to understand the situation. I was told "she doesn't have time to continue to talk to me" "she has work to do and even if she stayed all day night and weekend she would not be done with her work!" Jennifer Powers and David Moon, please hire thus lady some help or get her some customer service training! Not my fault she's overwhelmed and no one should be talked to in the manner or tone of voice this lady was using. Also, was not my choice to have my account sent her! I was simply trying to understand the process and get the answers I deserve!

Jan 10, 2024 · Gina Jacobs

I have always found my interactions with the lawyers and staff at Powers & Moon to be professional and thorough. As a personal injury attorney, our paths often cross. When they do, I can always count on them for an expedient resolution.

Apr 18, 2018 · Kevin Yen

Nov 09, 2021 · Kiyan West

Oct 19, 2017 · Eli Markowski

Oct 19, 2017 · Eli Markowski

Sep 19, 2017 · David McClernon

Sep 19, 2017 · David McClernon

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