Richard O Samms Law Offices

For local residents in Norcross, Georgia, seeking legal assistance in the "Lawyers Near Me" category, Richard O Samms Law Offices, located at 1770 Indian Trail Lilburn Rd NW Ste. 140, Norcross, GA 30093, USA, offers services in areas including divorce and child support. Situated in a commercial area of Norcross, the office aims to provide legal support to individuals navigating family law matters. Reviews from past clients present a mixed perspective on the firm's services, highlighting both positive aspects, such as efficient divorce processing, and significant concerns regarding organization and communication.

One client shared a highly positive experience regarding their divorce process handled by Mr. Samms and his paralegal, Mabel. They praised the "great service" characterized by "exceptional professionalism and care." Remarkably, the entire divorce was completed in just 30 days, which the client found "amazing." They described the service as "seamless, quick, and reliable," emphasizing the feeling of safety and support throughout the process. Based on this experience, the client offered a strong recommendation for anyone needing efficient and effective legal assistance, particularly in divorce cases.

In contrast, another client's review presents a more critical perspective, focusing on issues encountered primarily after a successful child support case. While they acknowledged that Richard O Samms "won child support case," they reported significant problems with the subsequent administrative aspects. According to this client, the law offices "NEVER send my child support documents to human services, as said they would," which necessitated the client personally going to court to obtain these documents. This indicates a potential breakdown in post-resolution administrative processes, leading to added burden and inconvenience for the client.

Furthermore, this client described the firm as "very disorganized" and reported prolonged delays in communication, stating that it "took forever (several 7 months probably) to get hold of them to receive documentation from them." Such significant delays in providing necessary documentation raise concerns about the firm's organizational efficiency and responsiveness. The review also mentions a specific issue with the secretary (named Diana), whose behavior was perceived as "very entitled," allegedly hindering the client's ability to speak with their lawyer. The client claims they could "NEVER speak with my lawyer thanks to her," suggesting a significant barrier to communication with the legal counsel.

Adding to the negative aspects, this client alleges that the firm's primary focus is "only about money" and that they would "get charged for emails, calls, and texts even though they will never respond." This claim, if accurate, raises serious concerns about the firm's billing practices and their commitment to effective client communication. The discrepancy between the two reviews suggests that while some clients may experience efficient and professional service, others have encountered significant issues with organization, communication, and potentially billing practices.

Based on these reviews, Richard O Samms Law Offices appears to offer services in family law, specifically divorce and child support. A potential strength highlighted is the ability to process divorce cases quickly and efficiently, as reported by one client. However, a significant area of concern raised by another client involves disorganization, poor communication (including difficulty reaching the lawyer), and potential issues with post-case administrative tasks and billing for unreturned communications.

The office is located at 1770 Indian Trail Lilburn Rd NW Ste. 140 in Norcross, which is a commercial area likely providing a standard office environment for legal consultations and services. However, the internal environment and client interaction seem to vary significantly based on the contrasting client experiences.

Key features of Richard O Samms Law Offices, based on the limited and conflicting information, could be the potential for rapid divorce processing and the legal victory in at least one child support case. However, potential drawbacks include reported disorganization, significant communication issues (both in responsiveness and the ability to speak with the lawyer), and concerns about billing practices related to client communication. The role and demeanor of the secretary, as described in one review, also appear to be a factor in the client experience.

For local users in the "Lawyers Near Me" category in Norcross seeking assistance with divorce or child support, Richard O Samms Law Offices presents a complex picture. The possibility of a quick divorce process may be appealing to some. However, the serious allegations of disorganization, poor communication, and questionable billing practices should give potential clients pause and warrant thorough consideration and perhaps further inquiry before engaging their services.

To gain a more comprehensive understanding of the services offered by Richard O Samms Law Offices and to address the conflicting feedback from previous clients, local users are strongly encouraged to conduct their own due diligence. This could involve contacting the office directly to inquire about their processes, communication protocols, and billing practices. It might also be beneficial to seek additional reviews or references to obtain a broader perspective on the firm's service quality and client satisfaction.

In conclusion, Richard O Samms Law Offices in Norcross offers legal services in areas such as divorce and child support. While one client reported a remarkably fast and professional divorce experience, another detailed significant issues with disorganization, poor communication, and potentially problematic billing. For local users in the "Lawyers Near Me" category, it is crucial to weigh these contrasting experiences and conduct thorough personal research before deciding to engage the services of this law firm. The potential for efficient divorce processing should be balanced against the reported challenges in communication and organization to make an informed decision about your legal representation.