Robert A De Stefano & Associates

When seeking legal assistance, it's crucial to find a firm that not only understands the intricacies of the law but also prioritizes clear communication and client well-being. For individuals in Illinois, particularly in the Berwyn area, Robert A De Stefano & Associates is a legal office located on Cermak Road.

The firm aims to provide legal services across various areas, although specific details of their practice concentrations are not extensively detailed in the provided information. Legal matters can often be complex and emotionally charged, and having an attorney who can guide you through the process is important. Clients typically seek legal counsel for a range of issues, from personal injury claims to family law and other civil matters.

The provided customer reviews present a mixed perspective on the firm's client interactions and service delivery. One reviewer mentioned that the lawyer "started off okay" but later experienced issues with communication and case resolution, including a change of location without notification. This client expressed frustration regarding a delay in medical cost handling and difficulty reaching the attorney. Another reviewer, Mr. Anthony M. SR., detailed a consultation experience through a low-income family program, expressing significant dissatisfaction with the attorney's demeanor, citing agitation, condescending remarks about fees, and a lack of empathy for his mental health condition. This review questions the suitability of the attorney for a low-income assistance program given the perceived emphasis on standard hourly rates.

These varied accounts underscore the importance for prospective clients to conduct thorough due diligence and consider their individual needs and comfort levels when selecting legal representation. While the firm's physical presence in Berwyn offers local accessibility, the nature of client interactions and communication practices should be carefully evaluated by anyone considering their services.

Location and Accessibility

Robert A De Stefano & Associates is located at 6547 Cermak Rd # 1, Berwyn, IL 60402, USA. This address places the office prominently on Cermak Road, a well-known and active thoroughfare in Berwyn. This location offers a degree of convenience for residents within Berwyn and the surrounding communities in Illinois.

Cermak Road is typically served by local public transportation options, such as bus routes, which could provide accessibility for individuals who rely on public transit. For those traveling by car, the street is a main artery, making it relatively straightforward to find. The presence of the office in a community-oriented area like Berwyn can be a factor for local residents seeking legal services close to home. However, as noted in one review, there have been instances of the office changing location without prior notification, which could impact client access and communication in certain circumstances. It is always advisable for prospective clients to confirm the current office location and availability before planning a visit.

Services Offered

Based on the provided customer reviews, which hint at specific case types, and general legal practice, Robert A De Stefano & Associates appears to offer legal services that may include:

• Personal Injury Cases: One review specifically mentions "case winnings" and "medical cost," which strongly suggests representation in personal injury matters, where individuals seek compensation for injuries and associated medical expenses.
• Divorce Cases: Another review explicitly states a need for "help with an on-going divorce case," indicating that the firm handles family law matters related to divorce.
• General Legal Consultation: The mention of a "30 min consultation" implies that the firm provides initial legal advice and assessments for various legal concerns.
• Representation through Low-Income Programs: One client was referred through a "program for Low Income families" by the State of Illinois, suggesting that the firm may participate in or accept clients through legal aid or pro bono initiatives for eligible individuals.

It is important to note that the detailed scope of all services offered by Robert A De Stefano & Associates is not fully clear from the limited information provided. Prospective clients are advised to directly contact the firm to inquire about specific practice areas and to determine if their particular legal needs align with the services provided by the attorney.

Features / Highlights

Based on the provided information, the firm's features and highlights, from a client perspective, appear to be mixed:

• Initial Case Handling: One review indicates that the lawyer "started off okay" in the early stages of a case.
• Partial Case Winnings Payment: There was an instance where a partial payment of case winnings was made to a client.
• Participation in Low-Income Programs: The firm has been referred through a State of Illinois program for low-income families, suggesting some involvement in accessibility to legal services for this demographic.

However, it is crucial to also consider the challenges highlighted in the reviews, which suggest potential areas of concern for prospective clients:

• Communication Issues: A significant concern raised by a client was a lack of responsiveness and being "avoided" when attempting to follow up on a case.
• Unannounced Relocation: One review indicates that the firm moved locations without prior notification to clients, causing inconvenience and potential disruption.
• Client Interaction Demeanor: A detailed review describes a consultation where the attorney was perceived as "very agitated," "rude," and dismissive, particularly concerning the client's financial situation and mental health.
• Perceived Inconsistency in Program Participation: The experience of a low-income program client raises questions about the attorney's alignment with the program's objectives, given the strong emphasis on standard high hourly rates during the consultation.

These elements provide a comprehensive, albeit mixed, picture of what clients might experience when engaging with Robert A De Stefano & Associates.

Promotions or Special Offers

Based on the provided information, Robert A De Stefano & Associates appears to participate in programs that assist low-income families, as indicated by a client referral from the State of Illinois for a divorce case. This participation suggests that the firm may offer reduced rates or specific arrangements for eligible individuals through state-sponsored initiatives. The mention of a "$25 (normally '$325') consultation" further supports the idea that the firm may provide discounted consultation fees for clients referred through such programs, or for initial assessments, compared to their standard hourly rates.

However, the specific terms, eligibility requirements, and the full extent of these "offers" are not detailed. One review suggests a potential disconnect between the firm's participation in a low-income program and the attorney's communication regarding standard fees during a consultation. Prospective clients interested in understanding any available special offers or low-income assistance programs are strongly advised to directly contact Robert A De Stefano & Associates. It would be prudent to clarify all fee structures, consultation costs, and program eligibility upfront to ensure there are no misunderstandings regarding financial commitments.

Contact Information

Address: 6547 Cermak Rd # 1, Berwyn, IL 60402, USA

Phone: (708) 749-9514

Mobile Phone: +1 708-749-9514

Conclusion: Why this place is suitable for locals

For residents in Illinois, particularly those in Berwyn and surrounding communities, Robert A De Stefano & Associates is a local legal option to consider for their legal needs. The firm's location on Cermak Road offers geographical convenience, making it accessible for individuals seeking legal assistance within their neighborhood.

While the firm's involvement with programs for low-income families through the State of Illinois suggests a potential avenue for accessible legal aid, it is important for prospective clients to carefully consider all aspects of the firm's client service, as indicated by the mixed reviews. For those navigating personal injury claims or divorce cases, the firm's stated participation in such programs might be a significant factor.

Ultimately, suitability for locals will depend heavily on individual client priorities. While the firm offers a local presence and engagement with certain assistance programs, potential clients should prioritize clear communication and a comfortable attorney-client relationship. It is highly recommended that individuals seeking legal representation from Robert A De Stefano & Associates engage in thorough direct communication with the firm to discuss their specific case, understand fee structures, and assess the suitability of the firm's approach for their personal circumstances before making a commitment.