Lawyers Near MeMassachusettsWorcester CountyWorcesterPiedmontCedar Street
10 Cedar St, Worcester, MA 01609, USA
Horrifying experience with this attorney!! While I was on the phone trying to discuss the details of my potential case, I was left traumatized by the unprofessional behaviors of Ms. Robillard. She barely let me discuss or answer anything before jumping down my throat, accusing me of being “not normal” and verbally abusing me while my husband and family were present. My entire family was APPALLED by this. I am sorry but since word of mouth travels, perhaps you should learn to be about the client instead. I won’t be back!!!!!! Good luck with your 5,000 retainer
For individuals and entities seeking legal services in Worcester, Massachusetts, Robillard Law Offices is a name that may appear in a search for "Lawyers Near Me." Located at 10 Cedar Street, Worcester, MA 01609, this office is situated in a part of the city known for its blend of historical charm and professional establishments. Cedar Street, and its surrounding vicinity, features a mix of residential and converted commercial buildings, often offering a more intimate and less bustling environment compared to the main downtown thoroughfares. This setting can appeal to clients looking for a discreet and accessible location for legal consultations.
The specific address, 10 Cedar Street, places Robillard Law Offices within a historical context. Buildings on Cedar Street are often older, well-maintained structures that have been adapted for modern professional use, providing a distinct atmosphere. This environment suggests a professional and established presence, which can be a comforting factor for clients approaching legal matters. The area provides on-street parking and is reasonably accessible within Worcester, offering convenience for those visiting the office.
While the provided information does not explicitly detail the full scope of services offered by Robillard Law Offices, public records indicate that attorney Caroline J.F. Robillard is associated with this practice. Her professional profile generally points towards experience in personal injury cases, and some information suggests civil litigation in broader terms. However, without a comprehensive list of practice areas from the firm itself, it is challenging to outline all specific services with certainty. In a general practice setting, such an office might handle a variety of legal issues for individuals and small businesses, which could include personal injury claims, general civil disputes, some aspects of real estate, or other common legal needs that arise in a community.
The firm's features, particularly its approach to client interaction, warrant careful consideration, especially given the explicit feedback provided. The review states, "Horrifying experience with this attorney!! While I was on the phone trying to discuss the details of my potential case, I was left traumatized by the unprofessional behaviors of Ms. Robillard. She barely let me discuss or answer anything before jumping down my throat, accusing me of being 'not normal' and verbally abusing me while my husband and family were present. My entire family was APPALLED by this. I am sorry but since word of mouth travels, perhaps you should learn to be about the client instead. I won’t be back!!!!!! Good luck with your 5,000 retainer." This review highlights a significant concern regarding professional conduct and client communication. In the legal profession, effective communication, empathy, and a respectful demeanor are paramount to building trust and ensuring a positive client experience. The accusation of "unprofessional behaviors," "jumping down my throat," and "verbally abusing me" suggests a stark deviation from expected standards of client interaction. The mention of a "$5,000 retainer" indicates that the firm operates with upfront fees, which is common in legal practice, but the client's dissatisfaction regarding service quality in relation to this fee is a critical point.
The importance of client-attorney relationships cannot be overstated in legal services. Clients typically seek legal counsel during vulnerable or stressful times, and the manner in which an attorney interacts with them can significantly impact their perception of the legal process and the firm. The feedback provided suggests a challenging initial interaction, which could deter potential clients who prioritize a supportive and understanding legal partner. While this is one perspective, it is a direct account of a potential client's experience, which is a valuable piece of information for others considering the firm.
In terms of promotional information, the direct phone contact, (508) 752-3146, and mobile phone, +1 508-752-3146, allow for immediate contact. For any law office, client testimonials, whether positive or negative, serve as a form of promotion or cautionary information that spreads through "word of mouth," as the reviewer aptly notes. While a law firm would ideally showcase positive client experiences, an objective introduction must present all available feedback. The emphasis for any legal practice, particularly one with direct client interaction, is to cultivate a reputation for professionalism, clear communication, and client-centric service. The provided review points to an area where potential clients would need to conduct their own due diligence, perhaps by scheduling an initial consultation to assess the firm's approach firsthand.
For users on a "Lawyers Near Me" platform, Robillard Law Offices at 10 Cedar Street, Worcester, MA 01609, appears as a local option. The accessibility and the historical charm of the location are aspects that might draw interest. However, potential clients are strongly encouraged to consider the provided feedback regarding client interaction. It is crucial for individuals to conduct thorough research, including reading multiple reviews if available, and to engage in initial consultations to determine if the firm's approach aligns with their expectations for professional legal representation. Selecting a lawyer is a personal decision, and ensuring a comfortable and respectful client-attorney relationship is often as important as the attorney's legal expertise. The information available suggests that while the office is physically present and contactable, the nature of client engagement is a significant factor for consideration.
10 Cedar St, Worcester, MA 01609, USA
Horrifying experience with this attorney!! While I was on the phone trying to discuss the details of my potential case, I was left traumatized by the unprofessional behaviors of Ms. Robillard. She barely let me discuss or answer anything before jumping down my throat, accusing me of being “not normal” and verbally abusing me while my husband and family were present. My entire family was APPALLED by this. I am sorry but since word of mouth travels, perhaps you should learn to be about the client instead. I won’t be back!!!!!! Good luck with your 5,000 retainer
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