Ross & Ross, P.C.

For residents across Massachusetts, particularly within the bustling community of Springfield, navigating the complexities of legal issues can be a significant challenge. Whether you're seeking assistance with a personal matter, a professional dispute, or require guidance through intricate legal processes, understanding your local legal options is a crucial first step. This article is designed to introduce you to Ross & Ross, P.C., a law firm conveniently located in Springfield, MA, serving the diverse legal needs of the Massachusetts community.

When local residents consider legal representation, they often look for firms that are both accessible and capable of addressing their specific concerns with professionalism and empathy. Ross & Ross, P.C. operates from a central location in Springfield, aiming to provide legal services to those in the region. The firm is part of the professional network within Western Massachusetts, offering its services to individuals seeking legal guidance. Their commitment to their clients is a key aspect of their practice, as evidenced by some of the feedback they have received.

Customer reviews offer valuable insights into a firm's service quality. One family strongly recommended their council, stating, "Ross and Ross, PC are the most ethnical, empathetic, professional team that I have encountered in decades. Our family strongly recommended their council." This glowing review highlights exceptional qualities, emphasizing the firm's ethics, empathy, and professionalism, which are critical attributes for any legal team. Such positive feedback from a family who has experienced their services firsthand speaks volumes about their dedication and the positive impact they have on their clients.

Conversely, another individual shared a distinctly negative experience: "Reached out to this company in regards to an incident that took place. As I told the lawyer what happened he says 'I have a lot of cases that I am working with right now. So I am not interested.' Referred us to another company and hangs up the phone. Very rude and not helpful. If I could give no stars I would. I never write reviews or comment on anything. However, the treatment I was given was uncalled for and very mean." This feedback points to a significant concern regarding initial client intake, communication, and sensitivity, particularly for someone desperately seeking legal help. When selecting legal counsel, prospective clients should carefully consider all available information, including both positive and negative accounts, and, if possible, seek additional perspectives to form a comprehensive understanding of a firm's service quality and responsiveness. It underscores the importance of a transparent and empathetic initial consultation process, even when a firm may not be able to take on a new case.

Conveniently situated in the heart of Springfield, Massachusetts, Ross & Ross, P.C. is located to be highly accessible for residents throughout the city and surrounding towns. You'll find their office at 121 State St Suite 201, Springfield, MA 01103, USA. This central address places the firm within a key professional area of downtown Springfield, making it a recognizable and relatively easy destination to locate for those seeking legal assistance.

The accessibility of a law firm is an important factor when you are dealing with legal matters, as it allows for straightforward attendance at consultations and meetings. State Street is a prominent thoroughfare in Springfield, often served by various public transportation options, which can be beneficial for those who rely on such services. For individuals traveling by car, there are typically parking facilities available in the downtown area, though it's always advisable to confirm specific parking arrangements or nearby public parking availability before your visit. The office being located in Suite 201 within a building suggests a professional and established presence. This strategic location aims to ensure that Ross & Ross, P.C. can serve a broad spectrum of clients across the Western Massachusetts region effectively, providing a local point of contact for diverse legal needs.

While specific, detailed lists of services are not exhaustive in the provided information, law firms like Ross & Ross, P.C., operating in a general practice setting or specializing in certain areas within a community like Springfield, Massachusetts, typically offer a range of legal services designed to address common individual and business needs. Given the feedback emphasizing "ethical, empathetic, professional team," it suggests a client-focused practice. Based on the general scope of local law practices, their services may include, but are not limited to:

• Civil Litigation: Representing clients in various disputes that require resolution through the court system, which could encompass contract disputes, property disputes, and other non-criminal legal conflicts.

• Personal Injury: Assisting individuals who have been injured due to the negligence of others, seeking compensation for their damages. This is a common area for firms that are described as empathetic.

• Family Law: Often a significant area for local firms, covering matters such as divorce, child custody, child support, and spousal support, where empathy is often highly valued by clients.

• Real Estate Law: Assisting clients with property transactions, including buying, selling, and leasing residential and commercial properties, as well as handling related disputes.

• Estate Planning: Helping individuals plan for the future through the creation of wills, trusts, powers of attorney, and other documents to manage assets and ensure wishes are met.

• Probate Administration: Guiding executors and beneficiaries through the legal process of validating a will, settling a deceased person's estate, and distributing assets.

• Business Law: Providing legal counsel to local businesses on various operational and contractual matters, including formation, disputes, and compliance.

For the most accurate and current information regarding the specific services offered by Ross & Ross, P.C., it is always recommended to contact the firm directly and discuss your particular legal requirements.

When evaluating a legal firm, understanding its key features and highlights is crucial. For Ross & Ross, P.C., the provided customer reviews offer significant insights into their strengths and areas for consideration:

• Exceptional Ethics and Professionalism: The most prominent highlight comes from a positive review: "Ross and Ross, PC are the most ethnical, empathetic, professional team that I have encountered in decades." This speaks to a strong commitment to high standards of conduct and professionalism in their legal practice.

• Client Empathy: The review also emphasizes the firm's "empathetic" approach. This is a vital quality in legal representation, particularly for clients navigating stressful or sensitive situations, indicating that the firm prioritizes understanding and supporting their clients' emotional well-being alongside their legal needs.

• Strong Family Recommendation: The fact that "Our family strongly recommended their council" underscores a deep level of satisfaction and trust from clients who have experienced their services, suggesting a positive and effective outcome for them.

• Central Springfield Location: The firm's office at 121 State St Suite 201, Springfield, MA, offers a highly accessible and recognizable location for residents in Western Massachusetts, contributing to their convenience and local presence.

However, it is important to acknowledge the negative feedback regarding initial client intake and communication. The review describing a "rude and not helpful" interaction, where an attorney allegedly hung up after stating they were "not interested" due to a heavy caseload, highlights a potential area for improvement in initial client experience. While busy firms may need to decline cases, the manner of communication can significantly impact a prospective client's perception. Prospective clients should consider this aspect when first reaching out to the firm.

Specific promotions or special offers are not publicly detailed for Ross & Ross, P.C. in the provided information. However, it is a very common practice for legal firms, especially those serving local communities, to offer initial consultations. This allows potential clients to discuss their legal needs, outline their situation, and receive a preliminary assessment of their case without an immediate financial commitment. Such consultations are often invaluable for understanding your legal options, the potential paths forward, and to determine if the firm and attorney are the right fit for your specific legal requirements.

During an initial consultation, you would typically have the opportunity to discuss the attorney's fee structure. Legal fees can vary significantly based on the type of case, its complexity, and the amount of time and resources required. Common billing methods include hourly rates, flat fees for certain defined services, or contingency fees (where the attorney's fee is a percentage of the final settlement or award, often in personal injury or certain civil litigation cases). It is always recommended to openly discuss all aspects of fee arrangements and any potential costs associated with your case during your first contact to ensure transparency and clarity from the outset.

If you are located in Massachusetts and wish to inquire about legal services or schedule a consultation with Ross & Ross, P.C., you can reach them using the following contact details:

Address: 121 State St Suite 201, Springfield, MA 01103, USA

Phone: (413) 241-7462

Mobile Phone: +1 413-241-7462

The availability of both a direct phone line and a mobile phone number provides flexibility and ensures you have multiple convenient ways to connect with their office. Whether you wish to schedule an appointment, ask an initial question about their services, or discuss a pressing legal concern, these contact points offer direct access to their team.

For residents across Massachusetts, particularly those in Springfield and its neighboring communities, Ross & Ross, P.C. presents a local option for their legal needs. Their suitability for locals is underscored by several key factors, while also requiring careful consideration of all available feedback.

Firstly, the firm's accessible location at 121 State St Suite 201, Springfield, places their office within a well-known professional area. This central positioning makes it convenient for residents to visit for consultations and meetings. This local presence is valuable, as it signifies a firm integrated into the community's legal framework, potentially offering familiarity with local court procedures and regional legal nuances, which can be beneficial for Massachusetts residents.

Secondly, the highly positive review, which praises Ross & Ross, P.C. as "the most ethnical, empathetic, professional team that I have encountered in decades," and highlights a strong family recommendation, speaks volumes about their commitment to clients and their positive outcomes. For locals seeking legal representation, especially in sensitive areas where empathy and strong ethics are paramount, this feedback is a significant indicator of quality service and a supportive approach.

However, it is crucial for prospective clients to also consider the negative feedback regarding a specific initial interaction, which described it as "very rude and not helpful." This suggests that while existing clients may experience high levels of dedication, the firm's capacity or approach to new client intake, particularly when declining a case, might be perceived as lacking in sensitivity or professionalism.

In summary, for those in Massachusetts seeking professional, ethical, and empathetic legal representation, Ross & Ross, P.C. offers a compelling option, particularly for clients who appreciate a highly dedicated and supportive team as described in the positive review. While initial contact experiences can vary, the core strengths highlighted by satisfied clients make them a consideration for locals looking for a reliable legal partner in their community. It is always advised for potential clients to conduct their own thorough due diligence, including direct communication, to ensure the firm's services and approach align with their specific needs and expectations.