San Gabriel Valley Trust & Probate Center

Welcome to Lawyers Near Me, your online resource for connecting with legal professionals in your local area. Today, we provide information about the San Gabriel Valley Trust & Probate Center, located at 1252 N San Dimas Canyon Rd, San Dimas, CA 91773, USA. This center appears to specialize in Trust and Probate services, catering to the estate planning needs of the San Dimas community and surrounding areas. The reviews from clients present a mixed perspective on their experiences.

While the reviews do not describe the physical environment of the San Gabriel Valley Trust & Probate Center's office, the feedback focuses on the interactions with the personnel and the services provided. One positive review highlights a long-term relationship with Janice Martindale, who completed a Revocable Trust for the client in 2007 and assisted with an update years later. This suggests a potentially welcoming and client-focused environment, where attention to detail and client needs are prioritized, at least in some instances.

The primary services offered by the San Gabriel Valley Trust & Probate Center, as indicated by its name and the client reviews, are centered around Trusts and Probate, which fall under the broader category of Estate Planning. This includes the creation and updating of revocable trusts, as mentioned by one satisfied client. The fact that this client returned to Janice Martindale to update their trust after life changes (marriage, child, additional assets) speaks to a level of trust and satisfaction with the initial service. They also found the fees to be reasonable and noted that everyone they interacted with at the firm was "friendly, service oriented," and generally in a good mood, leading to a 100% recommendation.

However, a starkly contrasting review paints a very negative picture. This client gave a rating of "0 stars" and accused the firm of either being incompetent or simply unethical. Specific grievances included a misspelling of the client's name on a court document (which the client caught), being charged extra for the time it took the firm to correct their own error, and being billed for a notification sent to the client's brother. Furthermore, this client reported not receiving a trust certificate upon administration of the trust and incurring an additional charge to obtain it. The client also claimed a paralegal stated their case folder was lost and that the firm was attempting to charge more money even after the matter was supposedly closed. This reviewer emphatically urged others to "Do not do business with these people!" stating that they "really don’t take pride in doing a good job."

From these two very different accounts, we can identify the following points regarding the San Gabriel Valley Trust & Probate Center:

• Specialization in Trusts and Probate: The firm's name and the services mentioned in the positive review confirm their focus on these areas of law within estate planning.
• Potential for Attentive and Professional Service: One client's long-term positive experience with Janice Martindale suggests that the firm can provide attentive, concerned, and professional service with attention to detail.
• Reasonable Fees (in some cases): One client found their fees to be reasonable.
• Concerns Regarding Competence and Ethics: The negative review raises serious allegations of incompetence, unethical billing practices, and a lack of attention to detail.
• Issues with Administrative Processes: The negative review points to problems with document accuracy, billing for errors, and the handling of essential documents like the trust certificate, as well as the alleged loss of a case folder.

If you are a local user in San Dimas, CA, seeking assistance with Trusts and Probate matters through Lawyers Near Me, the San Gabriel Valley Trust & Probate Center is an option to consider. However, the significant discrepancy in client experiences, particularly the serious allegations in the negative review, warrants careful consideration and potentially further investigation before making a decision. While one client had a positive, long-term relationship with Janice Martindale and found the firm's service and fees satisfactory, another reported multiple negative issues that raise concerns about their professionalism and competence.

The provided information does not include any specific promotional offers, such as a free initial consultation. Given the mixed feedback, it would be advisable for potential clients to conduct thorough due diligence, perhaps including seeking additional reviews or directly discussing the concerns raised in the negative review with the firm before engaging their services.

To contact the San Gabriel Valley Trust & Probate Center, you can call them at (909) 305-0005 or their mobile phone at +1 909-305-0005. Their address is 1252 N San Dimas Canyon Rd, San Dimas, CA 91773, USA. If you choose to reach out, be sure to ask detailed questions about their processes and how they ensure a positive and error-free client experience.

In conclusion, the San Gabriel Valley Trust & Probate Center in San Dimas, CA, specializes in Trust and Probate services. While one client reports a positive, long-standing relationship and satisfactory service, another client recounts multiple negative experiences that raise serious concerns. Local users should weigh these contrasting reviews carefully when considering this firm for their estate planning needs.