Sekula & Sekula

As you search for "Lawyers Near Me," you may come across Sekula & Sekula, a law firm located at 155 Willowbrook Blvd Suite 240, Wayne, NJ 07470, USA. They can be reached at (973) 523-1111 or +1 973-523-1111. While the firm has a history, as indicated by a mention of "Sekula Sr." assisting clients in the past, recent customer experiences shared online raise significant concerns that potential local users should carefully consider.

Information regarding the physical environment of Sekula & Sekula's office is not available in the provided text. However, the address in a suite within a boulevard suggests a standard professional office setting. It is important to note that the recent customer feedback focuses heavily on the interactions with staff, particularly the initial phone contact and subsequent communication, rather than the physical office itself.

The specific legal services offered by Sekula & Sekula are not detailed in the provided reviews. One customer inquired about assistance with their case, suggesting the firm handles various legal matters. The mention of "Sekula Sr." having assisted clients in the past implies a history of providing legal services within the Wayne, NJ community. However, without explicit information, it is difficult to outline their specific areas of practice. Potential clients will need to contact the firm directly to understand their expertise.

Based on the recent customer feedback, several critical points emerge regarding the features and potential drawbacks of engaging Sekula & Sekula:

• Customer Service Concerns: A significant issue highlighted in the reviews is the negative customer service experience. One reviewer described the behavior of the person answering the phone as "combative" and "unprofessional," expressing disappointment with the initial point of contact. This raises concerns about how prospective clients are treated when first engaging with the firm.
• Pressure to Book Appointments Without Clarity: The same reviewer reported feeling pressured to pay for an appointment without receiving clear information about whether the lawyer could actually assist with their specific legal situation. This lack of transparency and unwillingness to provide preliminary guidance is a significant point of concern.
• Lack of Responsiveness and Communication: Another reviewer expressed extreme frustration with the "virtually non-existent" communication. They reported that their calls were not returned, and inquiries went unanswered. This lack of communication suggests a potential disregard for client engagement and updates on their legal matters.
• Feeling Abandoned After Payment: This same reviewer felt "abandoned" after making a payment, stating that follow-up was solely initiated by the client. This indicates a potential lack of proactive communication and client management once a financial commitment has been made.
• Disconnection Between Past Reputation and Current Experiences: The positive experiences of the first reviewer's parents with "Sekula Sr." contrast sharply with the recent negative interactions. This suggests a potential shift in the firm's service quality or approach over time, or inconsistencies in the experiences of different clients.

The provided information does not contain any positive promotional information about Sekula & Sekula. Instead, the recent customer reviews serve as cautionary feedback for potential clients. These reviews strongly advise reconsidering engaging with the firm due to the reported issues with customer service and communication.

One reviewer explicitly states, "I would strongly advise reconsidering any business with this office," based on their negative phone interaction. They emphasize the "lack of basic customer service skills and willingness to engage in helpful, non-confrontational conversation" as reasons to avoid the firm. This individual believes that such treatment of prospective clients will inevitably "drive potential clients away."

The second reviewer is even more direct, stating, "I would not recommend this service to anyone looking for reliable legal support. Save yourself the trouble and seek help elsewhere." This strong condemnation is based on their experience of non-existent communication and feeling abandoned after payment, highlighting a significant lack of client care.

Given these recent and critical reviews, local users searching for "Lawyers Near Me" should proceed with extreme caution when considering Sekula & Sekula. The reported issues with unprofessional phone behavior, pressure to book without clarity, lack of responsiveness, and feeling abandoned after payment are serious concerns that potential clients should weigh heavily. While the firm may have a history in the community, these recent experiences paint a concerning picture of their current customer service and communication practices.

Before making any decisions, it is strongly recommended that potential clients conduct further research, seek additional reviews if available, and consider contacting other law firms in the Wayne, NJ area to compare services and client experiences. Directly contacting Sekula & Sekula to discuss your specific needs and address the concerns raised in these reviews might also be a necessary step, allowing you to gauge their current approach to client interaction and service.

In conclusion, while Sekula & Sekula is a local law firm in Wayne, NJ, the recent customer feedback available online presents significant red flags regarding their customer service and communication. Local users seeking legal assistance should carefully consider these negative experiences before engaging their services and may want to explore alternative legal options in the area to ensure a more positive and reliable experience.