Shapiro & Hender

For individuals in Malden, MA, and the surrounding areas seeking legal assistance, Shapiro & Hender is a law office located at 105 Salem St 2nd floor, Malden, MA 02148, USA. This firm is positioned as a local legal resource for the community. When considering a legal service provider through a platform like "Lawyers Near Me," proximity and accessibility are often initial factors for potential clients.

The office at 105 Salem St 2nd floor suggests a professional setting within a commercial building in Malden. As with any law office, the expectation for clients would be an environment that facilitates confidential discussions of legal matters. However, public reviews regarding the client experience at this office indicate significant concerns, which are important for any prospective client to consider when evaluating their options.

Based on the provided information, the core services offered by Shapiro & Hender are not explicitly detailed in terms of specific practice areas. Many local law offices tend to operate as general practice firms, offering a range of services to meet the diverse legal needs of the community. These often include, but are not limited to, areas such as real estate, family law, criminal defense, civil litigation, or estate planning. Without specific information directly from the firm, it is not possible to objectively detail their specific legal expertise or the types of cases they typically handle.

Regarding features of Shapiro & Hender, the most prominent information available comes from client reviews. These reviews consistently highlight serious issues with customer service and professionalism. Specifically, customers have reported "terrible experience with both the receptionist and Lawyer Shapiro at this office." The reviews describe interactions as "incredibly rude" and characterized by an "unacceptable" level of disrespect. Furthermore, a client mentioned receiving an "offensive message" that was deemed "completely unprofessional and inappropriate."

The sentiment conveyed in these reviews is that the firm "do not value their clients or understand basic customer service." This feedback is critical for potential clients, as it directly impacts the client experience, which is a significant factor in legal representation. Trust, respect, and clear communication are fundamental to the attorney-client relationship, and the expressed concerns in the reviews suggest a departure from these expected standards.

When considering Shapiro & Hender through the lens of a "Lawyers Near Me" platform, potential local users in Malden would encounter these public reviews as a central piece of information. While the firm's physical location at 105 Salem St provides accessibility, the noted concerns about client interaction and professionalism are paramount. For any legal service, the quality of communication and the respectful treatment of clients are crucial, as legal matters are often sensitive and stressful. Therefore, prospective clients would need to weigh these reported experiences carefully.

Promotional information for Shapiro & Hender, if it were to be objectively presented based solely on the provided data, would need to acknowledge the significant negative feedback. Given the nature of the reviews, a promotional message might struggle to highlight positive features without being misleading. However, in a neutral, objective introduction, the emphasis would simply be on their location and the direct contact information provided. As the prompt requires an objective introduction based on available information, and there are no positive reviews or other detailed firm information provided beyond the address and contact numbers, the introduction remains factual about what is known.

Key information for any potential client would be the contact details: phone number (781) 324-5200 and mobile phone +1 781-324-5200. These are the direct lines of communication for those wishing to inquire about services. The address, 105 Salem St 2nd floor, Malden, MA 02148, USA, indicates their physical presence in the Malden area. However, the prominent and repeated negative customer reviews serve as a significant piece of information for anyone evaluating this law office. The reviews explicitly state, "I would never recommend using their services, and I strongly suggest you look elsewhere for legal assistance. The treatment I received was completely out of line." This sentiment provides a direct warning to potential clients, which, as per the prompt's requirement for an objective introduction based on information, must be noted as a key characteristic of the firm's publicly available reputation.