The Heinrich Law Group PC

For individuals in the Bronx, New York, and the surrounding areas seeking legal representation, the "Lawyers Near Me" platform offers a directory to connect with local attorneys. Among the listed legal practices is The Heinrich Law Group PC, located at 189 E 163rd St, Bronx, NY 10451, USA. While the provided information does not describe the physical environment of the office, its presence at a dedicated address suggests a professional space for conducting legal consultations and services.

The available customer reviews present a starkly contrasting view of the services provided by The Heinrich Law Group PC and attorney Jay Heinrich. One client, who began a retainer in 2014 while incarcerated at Mohawk Correctional Facility, initially described Mr. Heinrich as a "responsible attorney" and "very reliable." However, the review details a significant decline in communication over nearly a decade. The client states that for the past ten years (as of October 2024, based on the review date), they have not heard from or seen their attorney despite repeated calls to the office. The client alleges that the secretary consistently provided excuses, such as Mr. Heinrich being in a meeting or on vacation, and that these excuses became a pattern of being given "the runaround." The review further claims that the client's calls now go straight to voicemail. A text message from Mr. Heinrich a year prior, promising contact after the holidays, allegedly never materialized. Based on this protracted lack of communication and perceived abandonment, the client strongly advises others to "never do business with jay’s law group because it seems like they are scam artists."

This deeply negative review expresses feelings of being taken advantage of due to being a "poor minority person growing up in a poor economy" and placing trust in their lawyer. The client recounts fulfilling all requested actions and signing paperwork, only for the attorney to seemingly "disappear off the face of this planet" and become unreachable. The review questions the length of time taken to settle a case with the city (alleging it shouldn't take ten years) and emphasizes the lack of communication regarding the case's progress, leading to feelings of disappointment and hurt. The client concludes with a strong warning against using this law firm, highlighting the fundamental importance of trust in a lawyer who is supposed to fight for and protect their clients.

In stark contrast to this highly critical account, another client offers an overwhelmingly positive review of "This legal group." This client states that the firm is "good at what they do" and expresses being "blown away" by the level of service received for a handled legal issue. The review highlights the firm's ability to make the client and their family feel comfortable, their thorough education on the legal process, and their guidance through every step to achieve the "best outcome," which was entirely in the client's favor. The client describes the firm as "very honest and professional" and considered it "a true honor" to have them as legal representation. This positive reviewer states they would "definitely hire them for their services IF NEEDED AGAIN" in the future and personally recommends the law firm to anyone requiring their expertise.

Given the extreme divergence in these two client experiences, it is challenging to definitively describe the services and features of The Heinrich Law Group PC. The negative review suggests potential issues with communication, case management, and client follow-through, at least in the specific case described. The positive review, on the other hand, praises their service level, professionalism, honesty, and ability to achieve favorable outcomes while making clients feel comfortable and informed. Without more information, it is unclear which areas of law The Heinrich Law Group PC primarily handles. Potential clients should inquire directly about their specific areas of expertise, such as personal injury, civil litigation (implied by the mention of a case with the city in the negative review), or other legal fields.

The features of The Heinrich Law Group PC, as suggested by the limited and contradictory reviews, include:

• Potential for Strong Client Service: One review praises their high level of service, comfort provided to clients and their families, educational approach to the legal process, and achievement of favorable outcomes.
• Reported Honesty and Professionalism: The positive review emphasizes the firm's honesty and professional conduct.
• Severe Allegations of Neglect and Miscommunication: A different client alleges a decade-long lack of communication, being given the runaround, and feeling abandoned by their attorney, raising serious concerns about their client management practices.
• Inconsistent Client Experiences: The vast difference between the two reviews suggests a potential inconsistency in the quality of service or client management depending on the case or individual circumstances.

Currently, there is no promotional information available for The Heinrich Law Group PC. Prospective clients should inquire directly about consultation fees and the firm's fee structure for various legal services during their initial contact. Given the dramatically different client experiences, it is strongly recommended that potential clients ask for references, inquire in detail about communication protocols and case management procedures, and carefully consider all available feedback before making a decision about engaging this law firm for their legal needs. The significant negative review raises serious concerns that should be thoroughly addressed and investigated by anyone considering their services.

In conclusion, for individuals in the Bronx, NY, seeking legal representation and using the "Lawyers Near Me" platform, The Heinrich Law Group PC, located at 189 E 163rd St, presents a complex picture based on the limited available reviews. While one client reported an overwhelmingly positive experience characterized by excellent service, professionalism, and favorable results, another client detailed a deeply troubling experience of prolonged neglect, lack of communication, and perceived abandonment over a period of ten years. Given this extreme disparity in feedback, potential clients must exercise significant caution and conduct thorough due diligence before considering the services of The Heinrich Law Group PC. Contacting them at (718) 588-4400 or +1 718-588-4400 to discuss your specific legal needs and asking detailed questions about their client communication practices, case management, and references is strongly advised. Carefully weighing both positive and negative feedback is crucial in making an informed decision about your legal representation.