The Law Offices of Liu & Naime ico

The Law Offices of Liu & Naime

Lawyers Near MeCaliforniaSan Bernardino CountyRancho CucamongaUtica Avenue

8291 Utica Ave # 100, Rancho Cucamonga, CA 91730, USA

3.0

I was referred to seek out education lawyers and this is the first place that I called to see if I had a case. I just got off the phone with them and whoever answered the phone had awful customer service skills. This man was quick to cut me off and did not really allow me to explain my story. I felt very rushed, like I was a number in their system. The more I tried to share the more he cut me off. Even worse I was not able to explain all of the areas that I am seeking legal help in. In the middle of me trying to explain he cut me off a final time, said goodbye then hung up on me mid sentence before I even had a chance to say goodbye. I am shocked at this! I have called a multitude of potential lawyers this past week and nobody has treated me like that! I have been met with nothing but kindness and patience when it comes to potential intakes however Liu & Naime failed in so many ways. If they can't be professional and kind during a phone with a potential new client then I'm left wondering how they handle their actual clients?! The 10 minute conversation I attempted to have with this company has shown me their true colors. In the end I was not even given a referral or any other tips on how to proceed going forward which makes this experience even worse than it already was.

X
  • Overview
  • (909) 941-4114
  • www.liunaime.com

The Law Offices of Liu & Naime Introduce

Welcome to Lawyers Near Me, your platform designed to connect individuals with legal professionals in their local area. This introduction provides an objective overview of The Law Offices of Liu & Naime, situated at 8291 Utica Ave # 100, Rancho Cucamonga, CA 91730, USA. This information is compiled from publicly available client feedback, aiming to offer prospective users a comprehensive understanding of what they might expect from their services.

The Law Offices of Liu & Naime are located in Rancho Cucamonga, California, within a professional suite at 8291 Utica Ave. While specific details about the interior environment of the office are not detailed in the provided client reviews, law firms typically strive to maintain a professional and confidential atmosphere. Such an environment is crucial for clients to feel comfortable discussing sensitive legal matters. The location within a professional building suggests a structured and organized setting conducive to legal consultations and administrative work. Potential clients considering this firm for their legal needs may find the location to be accessible and representative of a standard legal practice environment.

Regarding the services offered by The Law Offices of Liu & Naime, the available information suggests they handle cases that may fall under education law, as one reviewer explicitly mentioned being "referred to seek out education lawyers" and calling this firm first. While the full scope of their legal practice is not detailed, this indicates that they likely provide legal counsel or representation in matters pertaining to educational rights, school disputes, special education, or related issues. Another reviewer stated that the office was "very helpful with providing advice specific to my case," even though they could not take the specific case, implying that they offer consultations and legal guidance across various areas, or at least within their specialized fields. When exploring legal services through Lawyers Near Me, it is always recommended for potential clients to directly inquire about the firm's specific areas of expertise to ensure they align with their individual legal requirements.

The features of The Law Offices of Liu & Naime, as conveyed by client feedback, present a mixed picture, particularly concerning client communication and initial intake experiences. One review highlights significant concerns regarding customer service during an initial phone consultation. This client reported being "quick to cut me off and did not really allow me to explain my story," feeling "very rushed, like I was a number in their system," and being "cut off a final time, said goodbye then hung up on me mid sentence before I even had a chance to say goodbye." This suggests a challenging experience in terms of active listening, patience, and overall professionalism during what should be a crucial first interaction for a potential new client. The lack of a referral or other tips on how to proceed further compounded this negative experience for the client, leaving them "shocked" by the perceived lack of kindness and patience compared to other law firms they had contacted.

Conversely, another review offers a more positive perspective on the firm's helpfulness, stating, "This law office was very helpful with providing advice specific to my case. Although they were not able to take my specific case, they were still helpful nonetheless. I would recommend giving them a call and seeing what they can do for you." This suggests that even if a case is not accepted, the firm might still offer valuable preliminary advice. This indicates a willingness to assist, albeit not always by taking on full representation, which can be a helpful feature for individuals seeking initial guidance.

The contrasting nature of these reviews emphasizes the variability in client experiences. While one client felt rushed and unheard, another found the advice provided helpful. This difference could stem from various factors, including the specific person answering the call, the complexity of the inquiry, or the firm's internal protocols for handling initial consultations. For a platform like Lawyers Near Me, presenting both sides of the client experience is crucial for transparency and to enable users to make informed decisions.

For individuals seeking legal assistance through the Lawyers Near Me platform, The Law Offices of Liu & Naime can be contacted at (909) 941-4114 or +1 909-941-4114. When considering this firm, potential clients are advised to take into account the varied feedback regarding initial customer service. While one client expressed extreme dissatisfaction with the intake process and communication, another found the firm helpful in providing advice, even when unable to take on the case. This suggests that the firm might be able to offer useful guidance, but the initial interaction experience could be a point of variability.

Promotional information for the firm, based on these reviews, would highlight their capacity to provide specific legal advice and potentially assist in education law matters. However, it is essential for prospective clients to conduct their own due diligence, perhaps by clearly stating their needs and expectations during an initial call, to ensure that the firm's approach aligns with what they are seeking in legal representation. The presence of both positive and negative feedback underscores the importance of a personal assessment during the initial contact to determine if the firm's communication style and client handling processes are suitable for their individual legal journey. By presenting an objective synthesis of available information, Lawyers Near Me empowers users to navigate their legal choices in Rancho Cucamonga, California, with a more complete understanding.

The Law Offices of Liu & Naime Photos

The Law Offices of Liu & Naime 4
The Law Offices of Liu & Naime 4
The Law Offices of Liu & Naime 4
The Law Offices of Liu & Naime 4
The Law Offices of Liu & Naime 4

The Law Offices of Liu & Naime Location

The Law Offices of Liu & Naime

8291 Utica Ave # 100, Rancho Cucamonga, CA 91730, USA

Get directions

Reviews

I was referred to seek out education lawyers and this is the first place that I called to see if I had a case. I just got off the phone with them and whoever answered the phone had awful customer service skills. This man was quick to cut me off and did not really allow me to explain my story. I felt very rushed, like I was a number in their system. The more I tried to share the more he cut me off. Even worse I was not able to explain all of the areas that I am seeking legal help in. In the middle of me trying to explain he cut me off a final time, said goodbye then hung up on me mid sentence before I even had a chance to say goodbye. I am shocked at this! I have called a multitude of potential lawyers this past week and nobody has treated me like that! I have been met with nothing but kindness and patience when it comes to potential intakes however Liu & Naime failed in so many ways. If they can't be professional and kind during a phone with a potential new client then I'm left wondering how they handle their actual clients?! The 10 minute conversation I attempted to have with this company has shown me their true colors. In the end I was not even given a referral or any other tips on how to proceed going forward which makes this experience even worse than it already was.

Oct 18, 2022 · X

This law office was very helpful with providing advice specific to my case. Although they were not able to take my specific case, they were still helpful nonetheless. I would recommend giving them a call and seeing what they can do for you.

Jan 21, 2021 · John Vargas

❤❤❤🙌 best lawyer. Many blessing to Omar and his team. Thank you for all you do and did for my children and I!

May 10, 2019 · Christine Rodriguez

Lawyers Near Me

Kolacia Law Firm

Kolacia Law Firm

8291 Utica Ave Suite 110, Rancho Cucamonga, CA 91730, USA

Law Office of Aaron M. Hudson

Law Office of Aaron M. Hudson

8291 Utica Ave, Rancho Cucamonga, CA 91730, USA

Law Offices of Matthew Taylor

Law Offices of Matthew Taylor

8301 Utica Ave STE 201, Rancho Cucamonga, CA 91730, USA

The Law Offices of Justin H. King

The Law Offices of Justin H. King

8301 Utica Ave # 101, Rancho Cucamonga, CA 91730, USA

Driscoll Salazar Disability Group

Driscoll Salazar Disability Group

8280 Aspen Ave Ste 155, Rancho Cucamonga, CA 91701, USA

Green Card Lawyer Theodore Huang serving Inland Empire

Green Card Lawyer Theodore Huang serving Inland Empire

10788 Civic Center Dr Ste. 220, Rancho Cucamonga, CA 91730, USA

Margerie E. Youdath

Margerie E. Youdath

10788 Civic Center Dr, Rancho Cucamonga, CA 91730, USA

Banks Garcia & Janis: Garcia Damian G

Banks Garcia & Janis: Garcia Damian G

10788 Civic Center Dr, Rancho Cucamonga, CA 91730, USA

Law Offices of Dan Peelman, PC

Law Offices of Dan Peelman, PC

10788 Civic Center Dr STE 210, Rancho Cucamonga, CA 91730, USA

Banks Garcia & Janis

Banks Garcia & Janis

10788 Civic Center Dr #150, Rancho Cucamonga, CA 91730, USA

Law Offices of Christian Schank and Associates, APC

Law Offices of Christian Schank and Associates, APC

8280 Utica Ave #140, Rancho Cucamonga, CA 91730, USA

Law Offices of Richard Bubel

Law Offices of Richard Bubel

10700 Civic Center Dr #200, Rancho Cucamonga, CA 91730, USA