For individuals in the Stone Mountain, Georgia area seeking legal representation and browsing under the platform category "Lawyers Near Me," Turnbull, Moak & Pendergrass, PC operates from their office located at 1298 Rockbridge Rd SW STE C, Stone Mountain, GA 30087, USA. This introduction aims to provide local users with an objective overview of the potential environment, services, and features of this law firm, based on the available customer reviews.
The physical address, 1298 Rockbridge Rd SW STE C, places Turnbull, Moak & Pendergrass, PC in Stone Mountain, a city east of Atlanta. The "STE C" designation indicates a suite within a building, likely a commercial or professional complex. Clients can generally expect a standard office environment suitable for legal consultations and the handling of legal matters. Such a setting typically includes private spaces for client meetings to ensure confidentiality.
Based on the customer reviews, the primary area of service appears to be related to car accidents and potentially other personal injury cases. One reviewer detailed their experience with two car accidents, both not at fault, suggesting that the firm handles such cases. The mention of dealing with insurance and medical treatment further supports this. The firm seemingly guides clients through treatment and aims to secure compensation. However, the reviews also raise concerns about the firm's approach to these services.
The customer feedback regarding Turnbull, Moak & Pendergrass, PC is quite polarized and raises several points about the firm's features. One highly critical review advises to "RUN," alleging that some positive reviews are from employees and are untrue. This reviewer experienced what they perceived as a "subpar level of communication," where the firm sent them for treatment but did not adequately check in or communicate throughout the case. They also felt that clients were expected to have legal and medical knowledge they typically wouldn't possess, and that the firm would not go to trial, even when settlements didn't cover medical bills. This review also provided specific, negative feedback about several employees, including issues with communication, maturity, and follow-through.
In contrast, another reviewer described the firm as having the "BEST attorney EVER," claiming a settlement exceeding expectations within three months and easy accessibility to the attorney. This starkly different experience suggests that client outcomes and experiences may vary significantly.
Given the conflicting feedback, it is challenging to definitively state the features of Turnbull, Moak & Pendergrass, PC. Potential clients should be aware of the serious communication and client management concerns raised in one review, while also noting the positive experience of another client. There is no explicit promotional information available.
For local users in the Stone Mountain area considering Turnbull, Moak & Pendergrass, PC for their legal needs, particularly regarding car accidents or personal injury, it would be advisable to contact the firm directly at (770) 341-2040 or +1 770-341-2040 to inquire about their services and discuss their approach to client communication and case management. The office is located at 1298 Rockbridge Rd SW STE C, Stone Mountain, GA 30087, USA.
In summary, Turnbull, Moak & Pendergrass, PC, located in Stone Mountain, GA, appears to handle car accident and personal injury cases. However, customer reviews present a wide range of experiences, from highly negative feedback regarding communication and case handling to a very positive experience with a quick and favorable settlement. Potential clients searching under "Lawyers Near Me" should carefully consider these contrasting views when deciding whether to engage this firm.
To contact Turnbull, Moak & Pendergrass, PC, please use the phone numbers provided: (770) 341-2040 or +1 770-341-2040. Their office is located at 1298 Rockbridge Rd SW STE C, Stone Mountain, GA 30087, USA.
1298 Rockbridge Rd SW STE C, Stone Mountain, GA 30087, USA
Get directionsRUN. Several of the reviews are from Pendergrass Employees and they aren't true. This firm is trash!!!! My interaction with this firm began with a case in 2021. The person had no insurance and the firm did no work due to this. In 2022, I was in a 2nd accident, both accidents were not at fault. This time, the person had insurance. Pendergrass has a subpar level of communication. They send you for treatment, they do not check in on treatment, and ultimately leave you alienated for the entirety of the case. They fully expect for patrons to know case law, how to know the difference between Chiropractors and Ortho offices, and they expect for you to essentially manage the entire care process on your own. I received doctors recommendations from the Chiropractor to have pain injections or surgery to fix my back. Pendergrass advised since it was not in the case notes, it is not considered a Dr. recommendation. How are clients to know the law of car accident? How are they to know what happens when Dr.'s do not write what they say in case notes? How are clients to be educated on where to get care and where not to for their best interest of care and compensation? How can a case be successful if the law firm does not communicate with the client or with the provider and the providers do not communicate with the attorney? I have several instances in an email where they said they would do something and didn't do it. The level of accountability here and quality assurance is in the toilet. Ultimately THEY WILL NOT GO TO TRIAL even when client's are being offered settlements that don't even pay all the medical bills. The Employees Aurora - Smart, tries her best, but has an overwhelming work load and she can't communicate with her clients often due to it. Addonay - Immature, you'll feel like you're talking to a child to get business done. Handles business ineffectively and does not call, text, or email when he says he will. Phil Pendergrass - I talked to him once in two years. Immediately makes you feel comfortable with placing your business with them because he owns the place and is confident in his abilities but backs out of trail and any conversations during your tenure as a client. Carol - Steps in as the competent communicator and senior paralegal (yes she wrote a review for the firm below as a customer...imagine that). She tries, but even after she tried to remedy my scenario, she too went weeks without communicating with me until I reach out and she acts as if she didn't agree to do things via phone or email. Hayden Melson - Chief Operating Officer LOL! Dodges phone calls, gives you Lawyer-like answers to direct questions, ensures he says as little as possible via phone and email. A word class example of jock toxicity with a mix of silver spoon syndrome. Hire absolutely anyone else.
Oct 12, 2023 · W VThe BEST attorney EVER!! Within 3 months of him getting my case it was settled and he got me way more than I was expecting! He was easy to get in contact with everytime I had any questions day or night. I recommend him to anyone and everyone!
Oct 03, 2019 · Amber SouthExcellent attorney, expert in the field of personal injury law, truly compassionate for his clients and relentless fighter on their behalf. Would highly recommend—and have referred people to—Philip and his firm to anyone needing legal advice or representation.
Oct 09, 2019 · tcash813Phil Pendergrass is a hard working attorney who cares about this clients. As a fellow lawyer, I have referred many clients to him and will continue to do so.
Dec 12, 2019 · michael geoffroyFrom start to finish they always were professional. I've dealt with several law firms before. From now on, I'll be a client here. Thank you for making a hard to deal with process so easy.
Apr 15, 2022 · Jon KThank you for visiting our website! If you have any suggestions or thoughts, please share them—we value your feedback!
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