Wm. H. Kitchens, Jr. & Associates, LLC

Welcome to Lawyers Near Me, your platform for connecting with legal professionals in your local area. If you are a resident of Norcross, Georgia, or the surrounding Atlanta metropolitan region, and are seeking legal assistance, Wm. H. Kitchens, Jr. & Associates, LLC is a law firm located at 5855 Jimmy Carter Blvd #155, Norcross, GA 30071, USA. You can reach their office by phone at (770) 596-7447 or via their mobile number at +1 770-596-7447 to discuss your legal needs and explore how they can assist you.

Wm. H. Kitchens, Jr. & Associates, LLC is a law firm serving the Norcross and potentially the broader Atlanta area. Based on the available reviews, the firm appears to handle family law matters and may offer services in other areas of law as well. When selecting a legal representative, it is crucial to consider the experiences of previous clients to gain insight into the firm's professionalism, communication style, and overall client satisfaction. In the case of Wm. H. Kitchens, Jr. & Associates, LLC, the online feedback presents a stark contrast in client experiences, highlighting the importance of careful consideration and due diligence.

One reviewer, Diane Vo, J.D., shared a positive first impression following a consultation with Mr. Kitchens: "The first consultation was impressive! Mr. Kitchens was very attentive to details. His listening skill was very valuable because he paid attention to what I told him and confirmed what he heard. I was only looking for a family law attorney, but I could hire him to handle other matters as well. This review is based on what questions he asked me, I am sure he will do the best job because I worked for my family's firm for 4 decades, I know first hand if he is a good lawyer or not! He earned my trust - he is a straight shooter and a bulldog in court." This positive initial assessment praises Mr. Kitchens' attentiveness to detail and valuable listening skills. The reviewer, drawing on their extensive experience in a family law firm, expressed confidence in his abilities and described him as a "straight shooter and a bulldog in court," suggesting a lawyer who is both honest and assertive in his representation, particularly in family law matters. The reviewer also noted the possibility of hiring him for other legal matters, indicating that the firm might handle a broader range of legal issues beyond just family law.

However, another client shared an overwhelmingly negative experience: "Absolute worst experience I have ever had with an attorney. Paid him $3000 for a custody case. He never communicated, never sent me a contract, never did anything toward my case. Had 1 consultation, 1 other phone call and then I asked for my retainer back as I was not comfortable with his approach. He ended up charging me $550 for 2 phone calls and 3 text messages that he never even responded to. He then yelled at me over the phone and said he was glad to have me 'out of his face.' Literally had 2 conversations with the man prior to paying him. Once he gets your money, you will never get anything from him. No communication, no paperwork. He lied and said he did the petition but did not return it to me in my file. DO NOT HIRE THIS MAN. HE DOES NOT CARE ABOUT HIS CLIENTS. He will take your money and then avoid you at all costs." This starkly contrasting review raises serious concerns about the firm's client communication, billing practices, and professionalism, particularly in the context of a custody case. The client alleges a lack of communication, failure to provide a contract or work on the case, and an unprofessional interaction when attempting to address these issues. The significant retainer fee charged for minimal contact and the accusation of a false claim regarding the filing of a petition are deeply troubling aspects of this account.

Given these highly divergent experiences, it is challenging to definitively characterize the environment and services of Wm. H. Kitchens, Jr. & Associates, LLC based solely on these two reviews. The positive review suggests a competent and trustworthy attorney, particularly in family law, with strong listening skills and a potentially assertive courtroom presence. The negative review, however, paints a picture of poor communication, lack of action on a case, questionable billing practices, and unprofessional behavior. Potential clients must weigh these contrasting accounts carefully.

Based on the available information, the services offered by Wm. H. Kitchens, Jr. & Associates, LLC include family law, as indicated by both reviewers. The positive review also suggests the possibility of handling other legal matters, implying a potential general practice aspect to the firm. Family law typically encompasses issues such as divorce, child custody, child support, adoption, and other domestic relations matters. The negative review specifically mentions a custody case, indicating experience in this area, albeit with significant dissatisfaction reported by the client.

Features that emerge from the positive review include attentiveness to detail, strong listening skills, honesty ("straight shooter"), and assertiveness in court ("bulldog"). These are valuable qualities for any attorney, particularly in sensitive areas like family law. Conversely, the negative review highlights a severe lack of communication, inaction on a case despite payment, unexpected and potentially excessive billing for minimal contact, and unprofessional conduct, including allegedly yelling at a client. These are significant red flags that potential clients should consider very seriously.

Promotional information is not explicitly provided in the reviews. The positive review could be seen as an indirect promotion based on a favorable initial consultation, while the strongly negative review serves as a stark warning against hiring the firm. For local users in Norcross and Atlanta seeking legal assistance, particularly in family law, the contrasting feedback necessitates a cautious approach. Potential clients should conduct thorough due diligence, including seeking additional reviews or references, and engaging in a detailed initial consultation to assess whether their individual needs and expectations align with the firm's practices.

In conclusion, Wm. H. Kitchens, Jr. & Associates, LLC, located in Norcross, GA, appears to offer legal services in family law and potentially other areas. However, the available online reviews present a drastically different picture of client experiences. While one reviewer reported a positive initial consultation and expressed confidence in Mr. Kitchens' abilities, another client described an extremely negative experience marked by a lack of communication, inaction on their case, questionable billing, and unprofessional conduct. Local users considering this firm for their legal needs should carefully weigh these contrasting accounts and undertake thorough due diligence before making a decision. Contacting the firm at (770) 596-7447 for an initial consultation to discuss your specific needs and assess their approach to client service is a crucial step in making an informed choice.