Lawyers Near MeCaliforniaLos Angeles CountyGlendaleDowntownNorth Brand Boulevard
130 N Brand Blvd #420, Glendale, CA 91203, USA
I called and spoke with a representative that kept cutting me off as I spoke. She assumed things that were untrue, and refused to let me continue speaking. Our phone call was a whopping 60 seconds. Due to me being told “ I am working, I don’t have time for this.” If that’s how you treat all your potential customers I feel sorry for your business. Might need to have her take a training course on communication skills, because clearly non were taken. Good Luck!
Workplace Rights Law Group, LLP is a legal practice located in Glendale, California, listed under the "Lawyers Near Me" category. The firm's address is 130 N Brand Blvd #420, Glendale, CA 91203, and they can be contacted by phone at (818) 405-9051 or via their mobile number +1 818-405-9051. This listing aims to connect local users in and around Glendale with legal services related to workplace rights.
The physical environment of Workplace Rights Law Group, LLP is situated within a commercial building in Glendale. Specifically located in Suite 420 of 130 N Brand Blvd, the office likely provides a professional space for consultations and client meetings. However, detailed information regarding the office's size, specific amenities, or the overall client experience within the physical setting is not available in the provided data. Individuals considering this law firm may wish to inquire about the office environment during their initial contact to ensure it aligns with their expectations for a legal consultation setting.
Based on the firm's name, Workplace Rights Law Group, LLP likely specializes in employment law, focusing on protecting the rights of employees. This area of law typically covers a wide range of issues that arise in the workplace, including wrongful termination, discrimination (based on factors such as race, religion, gender, age, disability, etc.), harassment (sexual or otherwise), wage and hour disputes (including overtime pay and minimum wage violations), retaliation, family and medical leave issues, and employment contract disputes. Individuals facing legal challenges related to these areas may find the services of Workplace Rights Law Group, LLP relevant to their needs. It is advisable to directly contact the firm to confirm the specific types of employment law cases they handle and to discuss the details of your situation.
Features that might characterize Workplace Rights Law Group, LLP could include the experience and expertise of their attorneys in employment law, their approach to client representation, and their track record in resolving workplace disputes. However, the provided information includes two recent customer reviews that raise concerns about the firm's initial client interactions and customer service. One reviewer described an experience of being cut off during a phone call with a representative who allegedly made untrue assumptions and was unwilling to allow the potential client to fully explain their situation. This reviewer cited a brief 60-second call and a dismissive comment from the representative, suggesting a lack of adequate communication skills.
Another reviewer reported an inability to speak with an attorney directly, citing a receptionist who insisted on gathering detailed information despite the potential client's discomfort in disclosing sensitive details to a non-attorney. This reviewer also described the receptionist as rude and allegedly being called "aggressive" despite not raising their voice. This individual expressed dissatisfaction with the customer service and reported being turned away despite an initial indication that they might have a case. These reviews highlight potential challenges in the initial stages of engaging with the firm.
Given these recent customer service reviews, a significant feature to consider is the reported experience of potential clients during their initial contact with the firm. The feedback suggests that some individuals have found the initial interactions to be unprofessional and unwelcoming. While these reviews do not speak to the legal expertise of the attorneys at Workplace Rights Law Group, LLP, they do raise concerns about the client intake process and the level of customer service provided by the support staff. Prospective clients may want to take these experiences into account when considering contacting the firm.
No promotional information is available in the provided data. Law firms sometimes offer free initial consultations or other incentives to attract new clients. However, there is no mention of any such promotions for Workplace Rights Law Group, LLP in the given information. Individuals interested in learning about the firm's consultation process, fee structure, or any potential promotional offers should directly inquire with the office.
For local users in Glendale searching under the "Lawyers Near Me" category for assistance with workplace rights issues, Workplace Rights Law Group, LLP is a local option with a physical presence in the city. However, the recent customer reviews detailing negative experiences with the firm's initial phone interactions and receptionist should be carefully considered. While the firm's specialization in workplace rights law may be relevant to individuals facing employment-related legal challenges, the reported issues with customer service could impact a potential client's overall experience and comfort level. It is recommended that prospective clients proceed with caution, perhaps inquire further about the firm's client service policies, and consider these reviews alongside their need for legal expertise in employment law.
In conclusion, Workplace Rights Law Group, LLP, located in Glendale, CA, appears to focus on employment law and workplace rights. While their legal expertise in this area may be valuable to local users, the provided recent customer reviews highlight significant concerns regarding the professionalism and courtesy of the firm's initial client interactions. Potential clients should be aware of this feedback and consider it as part of their decision-making process when seeking legal representation for workplace rights issues. It would be prudent to weigh the firm's potential legal expertise against the reported negative experiences with their customer service to determine if they are the right fit for your needs. Direct communication with the firm to discuss their client service approach and to understand their legal services in detail is strongly recommended.
130 N Brand Blvd #420, Glendale, CA 91203, USA
Get directionsI called and spoke with a representative that kept cutting me off as I spoke. She assumed things that were untrue, and refused to let me continue speaking. Our phone call was a whopping 60 seconds. Due to me being told “ I am working, I don’t have time for this.” If that’s how you treat all your potential customers I feel sorry for your business. Might need to have her take a training course on communication skills, because clearly non were taken. Good Luck!
Sep 11, 2020 · Olivia MillerI could not even talk to an attorney because the receptionist wanted to gather my information even if I was uncomfortable disclosing my situation to outsiders in a legal sense. She was very rude and called me aggressive even though I never once raised my voice on the phone. This was obviously an older woman who probably needs to retire soon. I was not impressed with the customer service whatsoever. This was my first time being turned away even though she claimed I may have a case. Worst law firm ever.
Mar 29, 2022 · Alexandria RussellThank you for all your help and always being available to answer my questions. I appreciated that the firm, Theo and David always having compassion for my case and understanding my needs. Once again thank you!!!
Aug 11, 2018 · hourig seropian100 N Brand Blvd #600, Glendale, CA 91203, USA
100 N Brand Blvd, Glendale, CA 91203, USA
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