Angel Reyes & Associates

Angel Reyes & Associates is a law firm situated at 8222 Douglas Ave Suite 400, Dallas, TX 75225, USA. The firm can be reached via phone at (877) 914-8729 or mobile phone at +1 877-914-8729. Operating within the "Lawyers Near Me" category, the firm ostensibly provides legal services, particularly in the realm of personal injury, including cases involving car accidents and 18-wheeler incidents. This introduction aims to provide an objective overview of the firm based on the provided information, covering its environment, stated services, features, and publicly available client feedback.

As a law firm operating in the personal injury sector, Angel Reyes & Associates would ideally foster an environment of trust, diligence, and strong advocacy for its clients. Individuals seeking legal representation for personal injury claims, particularly after traumatic events like car accidents, are often in vulnerable positions, seeking expert guidance and robust support to navigate complex legal and insurance landscapes. Clients typically anticipate clear communication, proactive case management, thorough investigation, and a commitment to fighting for their best interests, including securing fair compensation for damages, medical bills, and pain and suffering. The firm's location in Dallas, TX, places it within a dynamic legal market, suggesting a need for competitive and high-quality legal services to meet client demands and expectations.

Based on the nature of a personal injury law firm and the client reviews, Angel Reyes & Associates primarily handles motor vehicle accident cases. These services typically include:

• Car Accident Claims: Representing individuals injured in automobile collisions, assisting with property damage claims, medical bill recovery, and compensation for pain and suffering.

• 18-Wheeler (Truck) Accidents: Handling complex cases involving large commercial vehicles, which often require extensive investigation due to the severe injuries and unique regulations associated with trucking industry.

In a typical personal injury representation, a law firm would engage in the following actions:

• Initial Consultation and Case Evaluation: Assessing the viability of a personal injury claim and advising clients on their legal options.

• Investigation: Gathering evidence, including police reports, medical records, eyewitness statements, and accident reconstruction data.

• Negotiation with Insurance Companies: Engaging in discussions with at-fault parties' insurance providers to secure fair settlements.

• Litigation: If a fair settlement cannot be reached, preparing and filing lawsuits, and representing clients in court.

• Damage Assessment: Calculating and seeking compensation for medical expenses, lost wages, property damage, pain and suffering, and other related damages.

While specific features of Angel Reyes & Associates are not detailed in the provided information beyond general operational aspects, personal injury law firms commonly promote the following:

• Contingency Fee Basis: Many personal injury firms operate on a contingency fee, meaning clients do not pay attorney fees unless a settlement or verdict is obtained. This makes legal representation accessible to individuals who may not have upfront funds.

• Free Consultations: Offering initial consultations at no cost allows potential clients to discuss their case and understand their legal options without financial commitment.

• Client-Focused Approach: Emphasizing personalized attention and support throughout the legal process, recognizing the emotional and physical toll of personal injuries.

• Experienced Legal Team: Highlighting the qualifications, experience, and track record of their attorneys and support staff.

• Resources and Network: Access to expert witnesses, medical professionals, and investigators to build a strong case.

Law firms like Angel Reyes & Associates typically promote themselves by emphasizing their commitment to clients, their expertise in personal injury law, and their success in securing favorable outcomes. Common promotional messages might include:

• "Fighting for the Rights of Injury Victims"

• "No Fee Unless We Win"

• "Experienced Dallas Personal Injury Lawyers"

• "Dedicated to Maximizing Your Compensation"

• "Contact Us for a Free Case Review"

They might also use client testimonials that speak to positive experiences, strong communication, and successful case resolutions to build trust and attract new clients.

The provided client reviews offer critical insights into the actual client experience with Angel Reyes & Associates, highlighting significant areas of concern.

• Lack of Thorough Investigation and Advocacy: In one case, a client states the firm "dropped my claim after the insurance company denied it — without fully investigating or fighting for coverage, despite the fact that I had uninsured motorist protection." This suggests a potential lack of due diligence and aggressive advocacy, leading the client to believe the denial was in "bad faith" and requiring a new attorney to pursue the compensation that should have been fought for initially.

• Insufficient Work and Unprofessional Conduct: In a second case involving an 18-wheeler accident, the firm "began handling the claim but did very little" before the client switched attorneys. Subsequently, they "threatened to place a lien on that case, even though they barely did any work," which the client perceived as "retaliation and completely unprofessional." This raises concerns about the firm's work ethic and professional conduct when a client chooses to seek alternative representation.

• Lack of Knowledge on Specific Insurance Endorsements: A significant issue raised was the firm's alleged ignorance regarding a "rideshare endorsement" on an insurance policy. This led to the firm "dumping" the client after the adjuster denied the claim, leaving the client with "medical bills, pain and suffering and $20,000 worth of damages to my car." This specific feedback suggests a potential gap in their knowledge of evolving insurance policies relevant to modern transportation services, directly impacting their ability to effectively represent a client.

• Poor Communication: A recurring theme in the reviews is the "no communication about your case with this firm." Clients report being sent emails indicating prolonged periods of "non-activity" on their cases, and experiencing unanswered calls and unreturned messages. This lack of responsiveness and proactive updates is a major source of frustration, as clients are left in the dark about the progress of their legal matters, even for "simple" cases.

• Perception of Abandonment and Financial Exploitation: The statement, "They just simply walked away from everything then to add insult to injury, they are trying to make money off my second case when they couldn’t even handle the first case," conveys a strong sense of abandonment and a feeling that the firm is attempting to profit from cases where they allegedly provided minimal or inadequate service. The desire for a "negative star" rating further emphasizes the depth of client dissatisfaction.

These consistent points of criticism from multiple clients suggest a potential disconnect between the expected level of service from a personal injury law firm and the actual experience reported by these individuals. For potential clients considering Angel Reyes & Associates, these reviews underscore the importance of thorough due diligence, including asking specific questions about communication protocols, case handling strategies, and the firm's experience with particular types of insurance policies and accident scenarios.