Caldwell & Associates

Lawyers Near Me Pennsylvania Philadelphia County Philadelphia Chestnut Hill West Willow Grove Avenue

108 W Willow Grove Ave, Philadelphia, PA 19118, USA

1.0

Recently I got several calls on my cell phone for a person that I do not know. The caller read me a case number and told me to call the plaintiff, with turned out to be Caldwell and Associates. I called the number provided and spoke with their legal team. They let me know that I would not be receiving any more calls. However, since then, I have received six more calls, and have called many offices to try to track down who is doing the calling...to no end. I recently called this law office back and they insisted I was NOT getting calls and that the "process server" who called me did not have my number any longer. The gentleman who I spoke with was rude and talked over me while I was asking for very simple information. Eventually he hung up on me. Terrible customer service and apparently, terrible manners.

Meghan and Stephen Simpson

Overview

(215) 248-2030
www.classactlaw.com

Caldwell & Associates Introduce

For individuals in the Philadelphia area seeking legal representation and utilizing the "Lawyers Near Me" platform, it is essential to have access to objective information about potential legal counsel. This introduction focuses on Caldwell & Associates, a law firm located at 108 W Willow Grove Ave, Philadelphia, PA 19118, USA. While the platform aims to connect local users with suitable legal services, it is crucial to consider all available information, including direct feedback from individuals who have interacted with the firm.

Information regarding the specific environment of Caldwell & Associates' office is not detailed in the provided reviews. Therefore, an objective description of their physical workspace or client reception areas cannot be offered based solely on this data. However, the nature of client interactions, as described in the feedback, may provide some indirect insight into the firm's operational style and client communication practices.

The precise legal services offered by Caldwell & Associates are not explicitly stated in the provided reviews. The feedback centers on interactions seemingly unrelated to direct legal representation for the reviewers themselves. One reviewer mentions receiving calls regarding a case where Caldwell & Associates was the plaintiff, suggesting the firm is involved in litigation or debt collection on behalf of their clients. However, the specific areas of law the firm specializes in cannot be determined from this limited information.

Based on the available customer feedback, a key feature of the interactions experienced by at least one individual was persistent phone calls for an unknown person. This individual reported receiving multiple calls on their cell phone, with the caller identifying Caldwell & Associates as the plaintiff in a case number provided. Despite informing the firm's legal team that they did not know the individual being sought and receiving assurances that the calls would cease, the calls reportedly continued.

Another significant aspect highlighted in the feedback is the reported customer service experience when attempting to resolve the issue of the misdirected calls. The reviewer who continued to receive calls after contacting the firm described subsequent interactions as unhelpful and unprofessional. They mentioned being told that they were not receiving calls and that the "process server" no longer had their number, which contradicted their experience of receiving further calls.

Furthermore, the reviewer detailed an interaction with a representative from Caldwell & Associates who they described as "rude" and prone to talking over them while they were attempting to obtain "very simple information." This ultimately led to the representative hanging up on the caller. This account raises concerns about the firm's communication practices and their approach to addressing inquiries or complaints, even from individuals who are not direct clients but are affected by the firm's actions.

The feedback provided does not contain any positive promotional information about Caldwell & Associates. Instead, the reviews focus entirely on negative experiences related to communication and customer service in the context of misdirected phone calls. Therefore, it is not possible to objectively present any positive features or promotional aspects of the firm based on this data alone.

It is important to note that the provided feedback represents the experiences of only two individuals and may not be representative of the experiences of all clients or individuals who interact with Caldwell & Associates. However, these accounts offer direct insights into certain aspects of the firm's communication and customer service practices that potential local users might find relevant when considering their legal options.

Given the limited and negative nature of the available feedback, local users on the "Lawyers Near Me" platform are advised to conduct further research and seek additional information about Caldwell & Associates from other sources. This may include looking for reviews on other platforms, checking the firm's website (if available), and potentially consulting with legal professionals or referral services to gain a more comprehensive understanding of their reputation and services.

In conclusion, while Caldwell & Associates is listed at 108 W Willow Grove Ave in Philadelphia and can be contacted at (215) 248-2030 or +1 215-248-2030, the available customer feedback raises concerns regarding their communication practices and customer service. Potential local users seeking legal representation through the "Lawyers Near Me" platform should carefully consider this feedback alongside any other information they can gather to make an informed decision about whether Caldwell & Associates is the right fit for their legal needs. It is always recommended to thoroughly vet potential legal counsel before engaging their services.