Castagno Philip J

Welcome to Lawyers Near Me, your platform for connecting with legal professionals in your local area. Today, we focus on Castagno Philip J, located at 2106 Plantside Dr #1, Louisville, KY 40299, USA. You can reach this office at (502) 584-3951 or via the mobile number +1 502-584-3951.

Castagno Philip J appears to be a law office in Louisville, KY, where clients may interact with different individuals within the practice. The available customer reviews present notably contrasting experiences, one positive interaction with someone named Amanda, and another very negative encounter with a female staff member regarding debt collection. It is important for local users to consider both of these perspectives to form a balanced understanding of what to expect from this office.

Environment and Approach:

The reviews do not provide details about the physical environment of the office on Plantside Drive. However, they offer contrasting views on the client interaction and professional approach depending on the individual encountered.

One reviewer had a positive experience working with Amanda, describing her as "compassionate, understanding, and patient" during a stressful time. This client felt that as long as payment plans were followed and communication was open, Amanda was helpful. This suggests that interactions with Amanda might be characterized by empathy and a willingness to work with clients who are responsive and communicative.

In stark contrast, another reviewer had a severely negative experience with a female individual at the office. This interaction was described as rude and lacking empathy. The reviewer felt that they were not allowed to fully explain their situation regarding debt collection and financial hardship due to poor insurance. The staff member was perceived as uncaring and even made a comment about the reviewer not having a job, which the reviewer found offensive. This account suggests that interactions with other staff members at the office might be perceived as unsympathetic and unprofessional, particularly in matters related to debt collection.

These differing accounts indicate that the client experience at Castagno Philip J can vary significantly based on the specific person one interacts with. While some, like Amanda, may offer compassionate service, others might be perceived as rude and lacking understanding.

Services Offered:

One of the reviews explicitly mentions "not paying my collection," suggesting that Castagno Philip J handles matters related to debt collection. This could involve representing creditors seeking to recover debts or potentially advising individuals facing debt collection efforts. The negative interaction stemmed from a conversation about an unpaid collection, indicating this as one area of their practice.

The positive review does not specify the nature of the legal matter for which Amanda provided assistance. Therefore, while we know the office handles debt collection, the full scope of their legal services is not evident from the provided information. It is possible they handle other areas of law as well. Local users with legal needs beyond debt collection would need to inquire directly about the firm's other practice areas.

Given the mention of debt collection and the contrasting experiences, individuals in Louisville seeking assistance with or facing issues related to collections might find Castagno Philip J relevant, but should be aware of the reported differences in staff demeanor.

Features:

Based on the customer reviews, potential features of Castagno Philip J include:

• Compassionate and Patient Assistance (through Amanda): One positive interaction highlighted these qualities.
• Handling of Debt Collection Matters: This is explicitly mentioned in one of the reviews.

However, it is equally important to note the negative aspects reported:

• Rudeness and Lack of Empathy (from at least one female staff member): This was the central complaint of the negative review.
• Poor Communication and Interruption: The reviewer felt they were not allowed to speak and were talked over.

Prospective clients should be aware of these differing reports regarding the staff's interpersonal skills when considering this office.

Promotional Information:

The positive review, praising Amanda's compassion, understanding, and patience, serves as a positive endorsement for her and potentially for the office's approach when dealing with clients in a supportive manner. However, this is counterbalanced by the negative review detailing a rude and unsympathetic interaction with another staff member.

There is no explicit promotional material provided. The mixed reviews suggest that while some individuals may have positive experiences, others might encounter unprofessional behavior. Local users should consider these firsthand accounts when evaluating Castagno Philip J.

To learn more about the services offered by Castagno Philip J and to understand the current team and their approach, you can contact them at (502) 584-3951 or visit their office at 2106 Plantside Dr #1, Louisville, KY 40299, USA. It might be beneficial to inquire about the specific attorney or staff member you would be working with.

Summary:

Castagno Philip J in Louisville, KY, located on Plantside Drive, has received mixed feedback from online reviewers. One client had a positive experience with Amanda, who was described as compassionate and helpful. In contrast, another reviewer reported a very negative interaction with a female staff member regarding a debt collection matter, citing rudeness and a lack of empathy. The office appears to handle debt collection among its services. For local users seeking legal assistance, it is important to note these contrasting experiences. While some staff members may provide supportive service, others have been reported to be unprofessional. When considering Castagno Philip J, it may be beneficial to inquire about the specific individuals you will be working with. You can contact their office at (502) 584-3951 for more information on their services and staff.