Citadel Consumer Law, John Longo, Esq.

When seeking legal representation for consumer law matters or civil suits in Providence, Rhode Island, it is essential to choose an attorney who is not only knowledgeable but also reliable and communicative. Citadel Consumer Law, with Attorney John Longo, Esq., located at 996 Smith St in Providence, RI 02908, is listed under the "Lawyers Near Me" category. However, recent client reviews available online paint a concerning picture of the firm's professionalism and client communication practices, which potential clients should carefully consider.

The physical location of Citadel Consumer Law on Smith Street in Providence suggests a local presence within the community, which might typically be seen as an advantage for accessibility. However, the experiences shared by recent clients raise significant questions about the firm's operational environment and client relations practices.

Two detailed client reviews describe profoundly negative experiences with Attorney John Longo. The first reviewer states they had an "extremely disappointing experience" after reaching out to file a civil suit. According to this review, Mr. Longo initially agreed to take the case, even signing an engagement agreement and creating optimistic expectations. However, the reviewer alleges that shortly thereafter, Mr. Longo "completely disappeared." This disappearance reportedly involved a complete cessation of communication, with Mr. Longo allegedly failing to respond to emails, texts, and calls. The reviewer characterizes this behavior as "not only unprofessional but completely unacceptable" and indicates an intention to file a formal complaint with the bar association.

This first review strongly urges potential clients to "stay far away" from Longo Law, noting that other reviews seemingly corroborate this negative experience. The reviewer advises others to "save yourself the frustration, wasted time, and disappointment."

The second review echoes a similarly troubling experience. This client believed they had found a "professional & reliable attorney" in John Longo after answering his questions and meeting to review documents. Mr. Longo reportedly accepted the case, stating it had merit, and the client retained his services. Following a few productive initial exchanges, the client alleges that Mr. Longo "suddenly ignored all my calls & emails." This lack of communication purportedly persisted for six months, with the client attempting to reach him weekly. Eventually, after this extended period of silence, Mr. Longo allegedly contacted the client to schedule a phone call, which he then failed to make, followed by another period of ignoring calls and disappearing.

Adding to the severity of this account, the second reviewer claims that Mr. Longo never returned their money, provided an explanation of how it was spent, offered a referral to another attorney, or executed any professional withdrawal from the case. The client expresses uncertainty about how to proceed and is considering seeking legal assistance and filing a formal legal complaint.

Based on these two detailed and highly critical reviews, it is difficult to ascertain the specific consumer law services Citadel Consumer Law, through Attorney John Longo, may claim to offer. The focus of these accounts is not on the successful delivery of legal services but rather on alleged severe deficiencies in professional conduct and client communication.

The features that emerge from these reviews are overwhelmingly negative and include:

• Unprofessional Behavior: Allegations of disappearing after accepting a case and signing an engagement agreement.
• Lack of Communication: Repeatedly ignoring client emails, texts, and calls for extended periods.
• Disregard for Clients: Showing a reported "total lack of decency and respect" for clients.
• Failure to Provide Services: Allegedly accepting cases and retaining fees without providing the promised legal work.
• Failure to Return Unearned Fees: Retaining client funds without providing an explanation or refund.
• Lack of Professional Withdrawal: Abandoning cases without formally withdrawing or providing alternative assistance.
• Potential Pattern of Misconduct: The first reviewer suggests that other reviews tell a similar story.

Given the serious nature of these allegations, potential clients should exercise extreme caution when considering Citadel Consumer Law and Attorney John Longo. The experiences described by these reviewers raise significant concerns about the attorney's reliability, professionalism, and commitment to his clients' needs.

There is no promotional information available in the provided data for Citadel Consumer Law, John Longo, Esq. In this context, the absence of positive client testimonials and the presence of serious negative reviews serve as a critical warning to prospective clients.

For local users in Providence, Rhode Island, searching within the "Lawyers Near Me" category for consumer law or civil suit representation, the recent experiences shared by these two clients regarding Citadel Consumer Law and Attorney John Longo, Esq. are crucial to consider. The allegations of unprofessional conduct, failure to communicate, and mishandling of client funds and cases should prompt potential clients to thoroughly investigate further and consider seeking legal representation elsewhere to avoid similar negative experiences. Contacting the firm at (401) 383-7550 or +1 401-383-7550 might provide the firm's perspective, but the detailed and concerning nature of the public reviews warrants significant caution.