Clark & Washington Attorneys and Counselors at Law ico

Clark & Washington Attorneys and Counselors at Law

Lawyers Near MeGeorgiaDeKalb CountyAtlantaNortheast Expressway

3300 Northeast Expy Building 3, Atlanta, GA 30341, USA

4.0

My experience with Clark & Washington has been disappointing so far. I filed about four months ago, and the communication from the staff has been extremely lacking. Unfortunately, the supervisor of customer service, Yvette has been the most difficult person to speak with. While the rest of the team is at least pleasant, their communication is still not effective. If you're considering using their services, you may want to save your money and either file on your own or look into a different firm. As someone going through this process for the first time, I expected more support and reassurance. Being met with a dismissive attitude made it difficult to feel confident in my case, trust the team, or feel that my investment was worthwhile. Clark & Washington, please do better--customer service matters.

Jazz J
  • Overview
  • (770) 488-9334
  • www.clarkandwashington.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed

Clark & Washington Attorneys and Counselors at Law Introduce

For individuals in Atlanta, Georgia, seeking legal assistance and searching within the "Lawyers Near Me" category, Clark & Washington Attorneys and Counselors at Law, located at 3300 Northeast Expy Building 3, Atlanta, GA 30341, is one of the options available. However, it is crucial for potential clients to consider all available information, including recent client experiences, to make an informed decision about their legal representation. The following introduction is based solely on the provided reviews and aims to present an objective overview of the firm as perceived by these clients.

The two provided reviews paint a concerning picture of the client experience at Clark & Washington Attorneys and Counselors at Law. One client describes their experience as "disappointing so far" after filing approximately four months prior. A significant issue highlighted is the "extremely lacking" communication from the staff. This client specifically points out the supervisor of customer service, Yvette, as being "the most difficult person to speak with." While acknowledging that the rest of the team is at least pleasant, this client states that their communication is still ineffective. This lack of clear and consistent communication can be particularly stressful for individuals navigating legal processes for the first time.

Based on their negative experience, this client advises potential customers to "save your money and either file on your own or look into a different firm." As someone new to the legal process, they had expected more support and reassurance. Instead, they report being met with a "dismissive attitude," which made it difficult to feel confident in their case, trust the team, or believe that their investment was worthwhile. This review strongly suggests that potential clients might encounter significant challenges with communication and customer service at Clark & Washington Attorneys and Counselors at Law.

The second review is even more critical, urging potential clients to "Run please do not file with them they are running a circus." This client alleges a pattern of being given "the run around" when attempting to contact someone at the firm. A particularly alarming claim is that the firm uses caller ID in a way that forces current clients to dial *67 to get through. This suggests a potential avoidance of communication with existing clients. Most seriously, this client states that their case was dismissed due to the firm's alleged failure to "handle business nor contact me." Furthermore, they describe the lawyers as "very unprofessional" and claim that their information was lost before a hearing. The review concludes with a stark warning to "just run," indicating a deeply negative experience with the firm's handling of their case and overall professionalism.

Given these two highly critical reviews, it is difficult to ascertain positive features or promotional aspects of Clark & Washington Attorneys and Counselors at Law based solely on this information. The overwhelming sentiment expressed by these clients revolves around poor communication, unprofessionalism, and a lack of effective case management. Potential clients searching for "Lawyers Near Me" in Atlanta will likely find these accounts concerning.

The services offered by Clark & Washington Attorneys and Counselors at Law are not explicitly detailed in these reviews. However, the mention of filing a case and retrieving information suggests that they handle various legal matters. The specific nature of these services cannot be definitively determined from the provided text, but based on the context of legal firms, they likely include representation in different areas of law.

The environment of the firm, based on these reviews, appears to be characterized by:

  • Poor Communication: Both reviews highlight significant issues with the firm's communication practices, including lack of updates, unreturned calls, and difficulty in reaching staff.
  • Difficult Customer Service: One client specifically identifies the supervisor of customer service as being unhelpful.
  • Potential Unprofessionalism: The second review alleges unprofessional behavior from the lawyers and a lack of proper case handling.
  • Disregard for Client Needs: Both clients express feeling unsupported, unheard, and ultimately let down by the firm's service.

There is no positive promotional information to extract from these reviews. Instead, they serve as cautionary tales for potential clients considering Clark & Washington Attorneys and Counselors at Law. The recurring themes of poor communication, lack of professionalism, and negative case outcomes should prompt careful consideration before engaging this firm's services.

For local users in Atlanta searching within the "Lawyers Near Me" category, the experiences shared by these two clients regarding Clark & Washington Attorneys and Counselors at Law should be taken seriously. The allegations of poor communication, dismissive attitudes, and even potential mishandling of cases resulting in dismissal are significant red flags. While every individual's experience can vary, these consistent negative themes suggest potential systemic issues within the firm's client service and case management practices.

Prospective clients are strongly advised to conduct thorough due diligence before considering Clark & Washington Attorneys and Counselors at Law. This could include seeking additional reviews from other sources, if available, and potentially consulting with other law firms in the Atlanta area to compare services and client experiences. Asking detailed questions about communication protocols, case management procedures, and attorney availability during an initial consultation (if pursued) would also be prudent steps.

In conclusion, based on the provided reviews, Clark & Washington Attorneys and Counselors at Law in Atlanta appears to have significant issues with communication, customer service, and potentially case management. Local users searching for "Lawyers Near Me" should carefully consider these negative experiences when making their decision about legal representation and are advised to seek further information before engaging this firm's services.

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Clark & Washington Attorneys and Counselors at Law Location

Clark & Washington Attorneys and Counselors at Law

3300 Northeast Expy Building 3, Atlanta, GA 30341, USA

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Reviews

My experience with Clark & Washington has been disappointing so far. I filed about four months ago, and the communication from the staff has been extremely lacking. Unfortunately, the supervisor of customer service, Yvette has been the most difficult person to speak with. While the rest of the team is at least pleasant, their communication is still not effective. If you're considering using their services, you may want to save your money and either file on your own or look into a different firm. As someone going through this process for the first time, I expected more support and reassurance. Being met with a dismissive attitude made it difficult to feel confident in my case, trust the team, or feel that my investment was worthwhile. Clark & Washington, please do better--customer service matters.

Apr 23, 2025 · Jazz J

Run please do not file with them they are running a circus You always get the run around when trying to reach someone. They have a caller id so if you are a current client you have to push star 67 in order to get through. My case was dismissed because they did not handle business nor contact me. Then the lawyers were very unprofessional lost my information before our hearing just run.

Nov 19, 2024 · Rekisha Degraffenried

It was a horrible experience. It was like working with an insurance claims call center. (We know how fun those are, right?) The paralegals didn't understand how to extract business expenses from a bank statement. They overstate income, leading to plan payments that are much higher than you are responsible for, and then make you out to be at fault when you can't afford to fund the plan. They did not double-check their calculations, which set one up to lose money and be dismissed. Do your homework with them and verify everything they say and ALLLL of their calculations. Their contracts have a dismissal clause, guaranteeing they will be paid even if they mishandle your case. This gives them ZERO incentive to do right by you. Your relationship will be with a paralegal 90-95% of the way through. You will rarely talk to an attorney, if ever. It was the worst decision ever to go with them. Get a one-on-one lawyer who will tend to you properly and promptly communicate changes in your case; with that, you can build a professional relationship and not feel like you're working with a case worker at a call center in a cubicle. I should have trusted my instincts about them. Trust yours too. Whatever firm you choose, make sure they will advocate for you through and through, and that includes how they communicate with you. Do not use them. For the rate they charge, you can find better, I promise.

May 30, 2024 · Jay Tripp

I went to Clark & Washington after dealing with another BK law firm and lengthy hospitalization. I explained my situation and the attorney and paralegal LISTENED to what I was saying and said that the firm would be able to help me. They helped me and it was FAR LESS that I had to spend than the previous law firm. I am grateful to Clark & Washington for helping me in my dire need - it was painless and easy.

Dec 27, 2023 · Brenda Sharpe

I have retained the services of Clark and Washington twice. Though there was a cheaper option for me I didn't hesitate. In the end it was a matter of who I can trust, who was always just a text away and who had my best interest. Hands down Clark and Washington. Thanks again for your assistance. I highly recommend.

Jun 02, 2023 · Danielle Prince

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