Cloud Navarro & Williams PLLC

Navigating the legal system can be a complex and often intimidating journey, whether you're dealing with family matters, civil disputes, or other legal challenges. For residents across North Carolina, finding legal counsel that is both knowledgeable and dedicated to your case is paramount. It’s about more than just understanding the law; it’s about having a trusted advocate who will guide you through every step of the process and fight for your best interests. In Charlotte, Cloud Navarro & Williams PLLC aims to provide legal services to the community, helping individuals and families navigate their unique legal situations.

Cloud Navarro & Williams PLLC presents itself as a firm seeking to address various legal needs for the North Carolina community. The firm's presence in Charlotte suggests an intention to be accessible and serve local residents. As with any professional service, individual client experiences can vary, and it is important for prospective clients to consider all aspects of a firm's public information.

The firm, as advertised on local radio, aims to convey a sense of competence and effectiveness in getting the job done. However, some client reviews highlight significant concerns regarding specific attorneys within the firm. These experiences underscore the critical importance of clear communication, consistent representation, and ensuring that the attorney-client relationship is built on trust and mutual understanding. A positive attorney-client relationship is fundamental to successful legal outcomes, where clients feel heard, respected, and confident in their counsel's dedication to their case.

While some feedback raises serious issues about responsiveness and commitment, it's common for law firms to have multiple attorneys, and experiences can differ. The goal of any legal practice is to provide effective representation, and clients seeking legal assistance should always engage in a thorough consultation to discuss their specific needs and clarify expectations with the attorney who will be handling their case. Cloud Navarro & Williams PLLC is positioned in Charlotte to offer legal assistance, and potential clients are encouraged to conduct their own due diligence to ensure the firm's services align with their requirements.

For those in Charlotte and the surrounding areas of North Carolina seeking legal assistance, the location and accessibility of your chosen law firm are important practical considerations. Cloud Navarro & Williams PLLC is conveniently situated at 725 E Trade St UNIT 108, Charlotte, NC 28202, USA. This address places the firm in the vibrant and easily accessible heart of downtown Charlotte, making it an ideal location for clients across the city and surrounding areas of Mecklenburg County.

East Trade Street is a well-known and easily navigable thoroughfare in Charlotte, providing excellent connectivity to major roads and highways throughout the Charlotte metropolitan area. This ensures that clients traveling by car can reach the office with relative ease. For those who prefer public transportation, the downtown Charlotte area is extensively served by CATS (Charlotte Area Transit System) buses and the LYNX Blue Line light rail, with several stops conveniently located within walking distance of the firm's building. This diverse range of transportation options underscores the firm's commitment to being a readily available legal resource for the community. The specific unit number, UNIT 108, helps in easily locating the office within the building, ensuring a straightforward arrival for appointments. This strategic and accessible location reinforces the firm's aim to be a convenient local partner for legal services, ensuring that distance doesn't hinder individuals from seeking the legal support they need.

While comprehensive details on all service areas for Cloud Navarro & Williams PLLC are not provided, client reviews indicate their involvement in specific types of cases. Based on the provided information and common practice for law firms, they appear to handle matters related to family law, particularly child support. General practice law firms often cover a broader range of services to meet diverse client needs.

Services Offered (Based on Available Information and Common Firm Practices):

• Child Support Cases: As highlighted in one of the reviews, the firm handles child support cases. This involves establishing, modifying, and enforcing child support orders to ensure financial provision for children after parental separation or divorce. These cases can be complex, involving income calculations, legal guidelines, and potential court appearances.
• Family Law Matters: Given their involvement in child support, it is highly probable that Cloud Navarro & Williams PLLC also handles other aspects of family law. This commonly includes divorce and legal separation, child custody and visitation, alimony (spousal support), and property division. These sensitive areas require careful handling and a deep understanding of North Carolina family law.
• General Civil Litigation: Many general practice firms also represent clients in various civil disputes that are resolved through court action. While not explicitly mentioned, this could include contract disputes, property issues, or other non-criminal legal conflicts.
• Legal Consultation and Advice: Like most law firms, they would offer initial consultations to discuss potential legal issues, assess case viability, and provide preliminary advice to help clients understand their rights and options.

Based on the provided customer reviews, it is challenging to comprehensively detail "Features / Highlights" that universally convey positive aspects of Cloud Navarro & Williams PLLC, as the feedback is predominantly negative and focuses on concerning experiences with one specific attorney. However, from the perspective of what a firm aims to offer or what clients seek, some general points can be inferred, along with the direct issues raised.

Features / Highlights (Based on Aspirations and Critical Feedback):

• Advertising Presence: The firm has a presence on local radio, indicating an effort to reach out to the North Carolina community and convey a message that they "know what they are doing and can definitely get the job done." This suggests an intent to project competence and reliability.
• Legal Representation in Family Law: The firm does offer legal services in specific areas, as evidenced by their handling of a child support case. This indicates a stated capacity to assist clients with particular family law needs.

Areas of Concern Highlighted by Reviews:

• Lack of Client Communication/Listening: A significant concern raised is that the attorney "does not listen to the client." Effective legal representation hinges on understanding the client's needs and situation, and this feedback suggests a breakdown in that critical area.
• Professionalism and Demeanor: The description of an attorney as "VERY rude," "ignorant," "very hateful attitude," and "yell at me on the phone like I was a child" points to severe issues with professional conduct and client interaction.
• Failure to Appear in Court: A grave concern is the claim that an attorney "didn’t even show up in Court for my brother’s child support case although He (Attorney Williams) had been retained and paid in full." Such an alleged action would represent a serious breach of professional responsibility and client trust.
• Waste of Time and Money: Both reviews lament the experience as a "waste of time and money," with specific mention of a "$1250.00 wasted." This indicates that clients felt they did not receive the expected value or resolution for their investment.
• Discrepancy with Advertised Image: The phrase "Don’t Believe The Hype!!!" directly contrasts the positive impression sought through radio advertisements, suggesting a significant gap between perceived marketing and actual client experience.

Given the nature of these reviews, prospective clients are strongly advised to exercise extreme caution and conduct thorough due diligence, including in-depth consultations and verifying the specific attorney handling their case, before retaining the services of Cloud Navarro & Williams PLLC.

Information regarding specific promotions or special offers from Cloud Navarro & Williams PLLC is not publicly available in the provided data. Generally, law firms, especially those dealing with family law and general civil litigation, operate with standard fee structures rather than offering time-limited "promotions."

Common practices in the legal field that serve as ongoing benefits for clients often include:

• Initial Consultations: Many firms offer initial consultations, which may be free or at a reduced rate. This allows prospective clients to discuss their legal matter, understand their options, and assess if the firm is the right fit without a significant upfront financial commitment.
• Transparent Fee Structures: Reputable law firms typically aim to provide clear and transparent fee structures, whether it's an hourly rate, a flat fee for certain services, or a retainer. This transparency, while not a "promotion," helps clients budget and understand the financial commitment involved.

Given the critical nature of the provided reviews concerning client satisfaction and service delivery, prospective clients are strongly encouraged to engage in very thorough and detailed discussions about fees, service expectations, and attorney availability during any initial consultation with Cloud Navarro & Williams PLLC. This direct communication is crucial to clarify how the firm structures its services and what the financial arrangements would be for a specific case.

For residents across North Carolina seeking legal assistance, particularly in the Charlotte area, connecting with Cloud Navarro & Williams PLLC is straightforward.

Contact Information:

• Address: 725 E Trade St UNIT 108, Charlotte, NC 28202, USA
• Phone: (704) 377-3273

The firm's office is conveniently located on East Trade Street in downtown Charlotte, making it easily accessible for in-person meetings and consultations. This central location ensures that clients from various parts of the city and surrounding areas can reach them with ease. The provided phone number offers a direct line to their team, allowing for inquiries and scheduling appointments. Given the feedback about communication, prospective clients should use this contact information to initiate a very detailed discussion about their case, expected communication protocols, and specific attorney assignments to ensure their concerns are fully addressed from the outset.

For locals in North Carolina considering legal representation, particularly in the Charlotte area, Cloud Navarro & Williams PLLC presents a choice that requires careful consideration based on available public information.

While the firm is conveniently located in downtown Charlotte, making it accessible for clients across the city and wider Mecklenburg County, the highly negative client reviews are a significant factor in evaluating its suitability for locals. These reviews raise serious concerns about attorney professionalism, communication, and basic service delivery, including allegations of an attorney failing to appear in court after being paid. For North Carolinians entrusting their legal matters to a firm, confidence in their attorney's commitment, reliability, and respect for their case is paramount.

The reviews suggest a potential disconnect between the firm's advertised image and the actual experiences of some clients, particularly concerning the level of care and advocacy received for their legal fees. When seeking legal assistance for sensitive issues like child support or other family law matters, locals need a firm that prioritizes consistent communication, demonstrates empathy, and reliably fulfills its obligations.

Therefore, while Cloud Navarro & Williams PLLC is geographically convenient, prospective clients in North Carolina are strongly advised to exercise extreme caution. It is crucial to conduct very thorough due diligence, beyond just an initial phone call. This should include inquiring about which specific attorney will handle their case, discussing communication protocols in detail, clarifying all aspects of fees and services, and perhaps seeking references or additional information before making a decision. For locals, finding a lawyer who inspires trust and delivers consistent, professional service is essential for navigating the legal system successfully and without undue stress. The provided reviews suggest that this firm might not consistently meet those vital expectations for all clients.