Consumer Law Group

For residents across Illinois seeking legal assistance, finding a trustworthy and effective law firm is paramount. The decision of who to entrust with your legal matters can have significant consequences, making thorough research and careful consideration essential. This article aims to provide a factual and informative overview of a law firm identified as Consumer Law Group in Chicago, IL, drawing on publicly available information and customer experiences to help local Illinois users make informed decisions about their legal representation.

The legal landscape can be complex, and individuals often rely on legal professionals to guide them through challenging personal or financial situations. When seeking legal help, transparency, clear communication, and a genuine commitment to client advocacy are qualities that should be prioritized. Understanding the experiences of past clients can offer valuable insights into a firm's operational practices and client relations. This overview is designed to present information about Consumer Law Group to help Illinois residents understand what others have encountered, allowing them to proceed with caution and due diligence when considering this firm for their legal needs.

Consumer Law Group is listed with an address at 6232 N Pulaski Rd Third Floor, Chicago, IL 60646, USA. This location places the firm within Chicago, potentially serving clients from various parts of the city and surrounding areas in Illinois. Pulaski Road is a well-known thoroughfare, and the address indicates an office space within a building, specifically on the third floor.

Accessibility to this location for clients in Illinois would typically depend on public transportation options and parking availability. While Chicago has an extensive public transit system, the specific connectivity to this address via CTA trains or buses would need to be verified by individuals planning a visit. For those traveling by car, typical urban parking considerations apply, which might include street parking or nearby lots.

The contact information provided for Consumer Law Group includes a phone number: (312) 759-7777, and a mobile phone number: +1 312-759-7777. These numbers represent direct lines for contacting the firm. For individuals seeking legal assistance, the ability to reach a firm easily is an important factor.

Based on its name, "Consumer Law Group," the firm's primary focus would logically be on areas of law related to consumer rights and protection. This could broadly include a range of services designed to help individuals with issues against businesses, financial institutions, or other entities. Typical services offered by consumer law firms might include:

• Debt Collection Harassment: Representing individuals facing aggressive or illegal debt collection practices.
• Credit Report Errors: Assisting clients in correcting inaccuracies on their credit reports.
• Lemon Law: Helping consumers with defective vehicle purchases.
• Fraud and Misrepresentation: Pursuing claims against companies that have defrauded or misled consumers.
• Foreclosure Defense: Providing legal support to homeowners facing foreclosure.
• Bankruptcy: Guiding individuals through the bankruptcy process.
• Loan Modifications: Assisting with negotiations for altered loan terms.

However, it is important to note that the provided customer reviews specifically mention a "divorce case," indicating that the firm might also handle, or at least advertise to handle, family law matters, or that clients mistakenly engaged them for such. This discrepancy between the firm's name and a specific review detail might warrant further investigation by potential clients to confirm the exact scope of services they reliably provide.

Based on the provided customer reviews, which are critically important for evaluating any service provider, specific features and highlights that emerge about Consumer Law Group are unfortunately negative. It is crucial for potential clients in Illinois to be aware of these reported experiences:

• Allegations of Non-Performance: A significant concern highlighted is the claim that "absolutely NOTHING was done" after full payment for a divorce case, with "Nothing was ever filed." This suggests a severe lack of legal action despite a client's financial investment.
• Poor Communication and Responsiveness: Clients report receiving "the runarounds" and having difficulty reaching the attorney. Attempts to get updates were met with dismissiveness, indicating poor client communication and lack of accountability.
• Lack of Language Accessibility: One review explicitly states that "the lawyer didn't speak Spanish!! (when most advertisements are in Spanish)," creating a significant barrier for Spanish-speaking clients despite presumed targeted advertising. This suggests a disconnect between marketing and service delivery.
• Unprofessional Receptionist Behavior: The receptionist was described as "snobby" and treating clients "like crap," further contributing to a negative client experience and indicating a lack of professionalism in front-office interactions.
• Allegations of Financial Misconduct: The review claims that the firm "kept all his money and took advantage because he is an elderly that wouldn't give them more and went alone! A bunch of selfish thieves is what they are!" These are grave accusations of financial exploitation and unethical conduct.
• Aggressive and Persistent Calling: Another review describes incessant calls from numbers with "different area codes (each call has an area code from a different state in the US)" after a single initial contact, bordering on harassment and raising suspicion.
• Questionable Consultation Fees: A $99 fee for a phone consultation is mentioned, which, while not uncommon, combined with other reported issues, contributed to a client's decision to "pass on them" due to a "fishy" feeling.

These reported issues suggest significant concerns regarding the firm's reliability, ethical practices, and client service.

The provided information does not detail any specific "promotions" or "special offers" from Consumer Law Group in the traditional sense of discounts or unique client benefits. However, one review mentions a charge for a phone consultation:

• Phone Consultation Fee: A prospective client was asked to pay "$99 for a phone consultation." While some law firms offer free initial consultations, others charge a fee for initial advice. In this case, the fee was a point of concern for the reviewer due to other red flags.

Given the extremely negative nature of the reviews, any potential "offers" should be scrutinized very carefully by individuals in Illinois considering this firm.

For residents who might attempt to contact Consumer Law Group, the provided information is as follows:

Address: 6232 N Pulaski Rd Third Floor, Chicago, IL 60646, USA

Phone: (312) 759-7777

Mobile Phone: +1 312-759-7777

Given the severe concerns raised in customer reviews, it is highly advisable for any individual in Illinois to exercise extreme caution if considering contact with this firm.

Based on the provided customer reviews, it is imperative to address the suitability of Consumer Law Group for locals in Illinois with extreme caution. The overwhelming feedback from past clients raises significant red flags that potential clients in the Illinois region must be aware of.

The core allegations of funds being taken without services rendered, specifically a paid-in-full divorce case where "absolutely NOTHING was done" and "no one ever filed anything," are deeply troubling. Such claims, particularly concerning an elderly client who was allegedly taken advantage of, suggest severe ethical breaches and potential fraud. The reported pattern of unreturned calls, dismissive treatment by staff, and a lawyer who failed to engage directly with a client, despite advertisements in a language the lawyer didn't speak, paints a picture of highly unprofessional and irresponsible conduct.

Furthermore, the experience of aggressive and unsolicited calls from various numbers after a single contact, combined with concerns about a consultation fee, adds to a concerning narrative. For locals in Illinois, who rely on legal professionals for trustworthy and effective assistance during vulnerable times, these types of reported experiences are antithetical to what a reputable law firm should provide.

Therefore, instead of being suitable, the available public data strongly suggests that residents in Illinois should exercise extreme caution and consider alternative legal options that prioritize transparency, ethical conduct, client communication, and genuine legal action. The purpose of this overview is to inform and protect local users by presenting all available factual information, especially when it points to potential risks.