Lawyers Near MeCaliforniaLos Angeles CountyPasadenaOld PasadenaEast Colorado Boulevard
117 E Colorado Blvd #603, Pasadena, CA 91105, USA
Terrible just signed up 3/5 for tax help and nothing but ghosting and false promises mind you i have not even been a client for them for even a month. Got left hanging by case manager 2 times on 2 different appointments. Ashley did try to help sending me to another case manager Al Frias confirming I would get an email 5 to 10 minutes from our conversation today supposably he claimed new case manager Christian Villanueva was going to send me an email and he was talking to him saying to send me an email and waited for nothing. 3 times with failed follow ups. Definitely unacceptable and will dispute with my bank for my refund since all they do is give me a runaround wasting my time.
Welcome to Lawyers Near Me, your online destination for finding legal and related services in your local area. Today, we focus on Five Star Tax Resolution, located at 117 E Colorado Blvd #603, Pasadena, CA 91105, USA. This firm indicates that it provides tax resolution services. For local users seeking assistance with tax-related issues, understanding the firm's offerings and client experiences is crucial.
The office of Five Star Tax Resolution is situated in a commercial building on East Colorado Boulevard in Pasadena. The suite number suggests a professional office environment where consultations and client services are likely conducted. While specific details about the ambiance or facilities are not provided in the available information, its location in Pasadena makes it potentially accessible for residents and businesses in the surrounding areas who require tax resolution assistance.
Based on its name, Five Star Tax Resolution appears to specialize in helping individuals and businesses resolve tax problems. This can encompass a range of issues, such as dealing with IRS audits, back taxes, penalties, and other tax-related disputes. For users of Lawyers Near Me who are facing tax challenges and seeking professional help to navigate these complexities, Five Star Tax Resolution is a local service provider to consider. However, it's important to note that the term "Tax Resolution" does not inherently imply that the firm is staffed by lawyers; it could also include tax consultants or enrolled agents.
The features of Five Star Tax Resolution, as gleaned from the limited client feedback available, present significant concerns. One reviewer recounts a negative experience characterized by "ghosting and false promises" shortly after signing up for tax help. This client reported multiple instances of failed follow-ups and a lack of communication from case managers, leading to frustration and the intention to dispute charges with their bank. This suggests potential issues with client communication and follow-through at the firm.
Another review echoes a sentiment of unprofessionalism. This client details an instance where a scheduled call to speak with an attorney was disrupted, followed by a missed rescheduled appointment and a complete lack of response to subsequent calls and emails. The reviewer ironically points out the contrast between the firm's marketing materials and their perceived unprofessional conduct, particularly regarding communication and honoring scheduled appointments. These accounts raise red flags about the firm's reliability and client service.
Given these predominantly negative reviews, it is challenging to present positive promotional information for Five Star Tax Resolution based solely on the provided data. The testimonials highlight significant issues with communication, follow-through, and professionalism, which are critical aspects of any service-oriented business, especially one dealing with sensitive financial matters like tax resolution. Potential clients should carefully consider these experiences shared by others.
For local users of Lawyers Near Me who are considering Five Star Tax Resolution for their tax needs, it would be prudent to approach with caution and perhaps seek additional information or reviews from other sources. The provided feedback suggests potential challenges in terms of responsiveness and the reliability of promised services. It underscores the importance of thorough research when selecting a professional to handle financial and legal matters.
To contact Five Star Tax Resolution, you can call them at (866) 697-6043 or their mobile number +1 866-697-6043. Their office is located at 117 E Colorado Blvd #603, Pasadena, CA 91105, USA. If you choose to reach out to them, it would be advisable to discuss their processes, communication protocols, and the qualifications of the professionals who will be handling your case in detail before engaging their services. Given the experiences shared by the reviewers, ensuring clear expectations and open communication from the outset would be important.
In conclusion, Five Star Tax Resolution in Pasadena offers services related to tax resolution. However, the available recent customer reviews raise serious concerns about their professionalism, communication, and follow-through. Local users of Lawyers Near Me should be aware of this feedback and conduct thorough due diligence before deciding to engage their services for tax help. It is recommended to seek further information and potentially compare with other tax resolution providers in the Pasadena area to ensure you receive the reliable and professional assistance you need.
117 E Colorado Blvd #603, Pasadena, CA 91105, USA
Get directionsTerrible just signed up 3/5 for tax help and nothing but ghosting and false promises mind you i have not even been a client for them for even a month. Got left hanging by case manager 2 times on 2 different appointments. Ashley did try to help sending me to another case manager Al Frias confirming I would get an email 5 to 10 minutes from our conversation today supposably he claimed new case manager Christian Villanueva was going to send me an email and he was talking to him saying to send me an email and waited for nothing. 3 times with failed follow ups. Definitely unacceptable and will dispute with my bank for my refund since all they do is give me a runaround wasting my time.
Mar 29, 2025 · Jose SanchezHorribly unprofessional. I should have looked closer at some of these reviews. I spoke with someone named Chris Crossan. We had a call where we were supposed to speak with an attorney. For some reason, the attorney left during our scheduled time and we had to reschedule. Our new time came and went with no phone call. I tried calling and emailing the company to see if anything happened or why our call was blown off. Not one return phone call or email. It's ironic Chris mentioned several times that I should reference the materials he sent in his first email so "I'd know who I was doing business with". Your unprofessionalism speaks a lot louder than marketing materials.
May 02, 2025 · Rob JonesThis has been one of the most disappointing episodes of my adult life. After these people show you the VIP treament while paying their fees upfront, they go silent leaving you to your own resolution consideration. Emails go unanswered, but the one person responding appears to try to have the case manager respond. They don't respond in any manner while the IRS letters pile up. At this point I have made a costly mistake dealing with 5 Star!! I should have gone a different direction dealing with serious tax issues!!!!
Apr 22, 2025 · Troy HawkinsI wish I could put a half star. The Forbes list had me fooled. I was sure I was going to get top quality service but instead I haven't heard a single word, in over a month from my case worker ( Dawson Phipps...if that's even his real name) after paying over $1000 . I believe I have been scammed ...READ THE REVIEWS YALL! IF YOU'RE LOOKING TO GIVE SOMEONE YOUR MONEY FOR THEIR SERVICES AND GET NO RESULTS, FIVE STAR TAX RESOLUTION IS THE WAY TO GO!
May 02, 2025 · Sekhiem ElThey negotiated a payment plan with the IRS that actually worked for me. I now have a structured plan to pay it off over time. Their team was professional, responsive, and very knowledgeable!
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