Lawyers Near MeGeorgiaDeKalb CountyDecaturFlat Shoals Parkway
4555 Flat Shoals Pkwy #101, Decatur, GA 30034, USA
From day 1 Attn. Govan showed a low level of competency, but I figured this is a basic bankruptcy what could possibly go wrong, well... she took 44 days after my initial payment to file my documents. I had to call her 4x to remind her and confirm that it was done. I explained to her in detail that I would be surrendering my vehicle and was concerned about the process because I didn't want the vehicle to be picked up without my knowledge and would like to know how to surrender the vehicle civilly. I was informed by Attn. Govan that the Car company would contact me to set up a date and time. Well I was never contacted and they came to my job and repossessed the vehicle with my belongings. I'm ok with them taking the car but not how it was done. When I contacted the Car company to find out why I was not contacted to set up a date I was informed that it was because of how my Attn worded the document and that either myself or my attorney could have contacted them at any time to set up the date to surrender the vehicle because legally they can't contact me while the vehicle is in bankruptcy. Now to recap from the very beginning I informed Attn.Govan that this was a concern of mine, she even "said" that she would speak to them, well obviously she did not nor did she word the documentation properly. When I called her to ask if what the company was saying was true that's when I saw her ratchet side, she became rude, disrespectful and would speak over me saying the Car company is lying and " I do know why you're calling me about a car they took it, I guess you were embarrass but its nothing you can do about". The problem was not the car, the problem was paying an incompetent attorney 1200 dollars to do a bum job. Once she had my money I was no longer her concern, it was like meeting Dr. Jekyll and Mr. Hyde. The conversation was as if I was speaking to a common thug on the street. I expected so much more from a "educated woman of color" , I do realize that education does not equate to wisdom or class. I wouldn't recommend anyone to invest your money or trust her with any legal issues. I would have paid twice as much to a more professional attorney, I guess you get what you pay for. I hope that she can learn from the experience and do better, I believe in supporting one another but I will not spend my money where it is not appreciated. The 1 Star is for the assistant Dawn, she is the only buffer, she is respectful and patient, maybe Attn Govan should take a few pointers from her, because class is definitely not her strong suit. When you are in the business of customer service you have to mindful of your words, because you never know who you may be entertaining. Word of mouth can make all of the difference. I wish there was a 0 stars option.
Welcome to the local introduction of Govan & Associates, a legal practice located at 4555 Flat Shoals Pkwy #101 in Decatur, GA 30034, USA. For individuals and businesses in Decatur and the surrounding Atlanta metropolitan area seeking legal representation and searching within the "Lawyers Near Me" category, Govan & Associates offers a local point of contact at (404) 241-2441 or via mobile at +1 404-241-2441.
Situated at 4555 Flat Shoals Pkwy in Decatur, Govan & Associates likely operates within a professional office setting typical of law firms in commercial areas. While specific details about the firm's office environment are not extensively available online, clients can generally expect a space equipped for private consultations, administrative work, and legal case management. The limited and contrasting client reviews provide little insight into the typical client experience within the office itself.
Based on the available customer reviews, Govan & Associates appears to handle bankruptcy cases. One review specifically details a negative experience with a Chapter 7 bankruptcy filing. Bankruptcy law is a complex area that requires meticulous attention to detail, adherence to strict timelines, and clear communication with clients regarding their rights and responsibilities. The services typically offered in bankruptcy cases include:
The features and strengths of Govan & Associates present a mixed picture based on the limited online reviews. One client reported "more than satisfactory service" with a "competitive rate" and "rapid results." This positive feedback suggests that some clients have had successful and efficient experiences with the firm. This positive review could indicate that in certain cases or with particular aspects of their services, Govan & Associates is capable of delivering satisfactory outcomes in a timely and cost-effective manner.
However, the other detailed review paints a significantly different and concerning picture. This client described a "low level of competency" from the outset, alleging a 44-day delay in filing bankruptcy documents after initial payment, requiring multiple follow-up calls. The client also expressed concerns about surrendering a vehicle and claimed they received incorrect information regarding the communication process with the car company. This resulted in an unexpected repossession of the vehicle with personal belongings, causing distress to the client.
Furthermore, the negative review alleges poor communication and unprofessional conduct from the attorney after the repossession. The client described the attorney as "rude, disrespectful," and accused her of speaking over them and dismissing their concerns. The reviewer also raised questions about the attorney's professionalism and competence, ultimately recommending against investing money or trust in the firm. This detailed negative feedback raises serious concerns about the firm's client service, communication practices, and attention to detail in handling bankruptcy cases.
The stark contrast between the two reviews makes it difficult to definitively assess the typical client experience at Govan & Associates. While one client reported positive results, the other detailed a deeply unsatisfactory and problematic experience. Potential clients must weigh these contrasting viewpoints carefully.
There is no specific promotional information available for Govan & Associates in the provided data. In light of the conflicting client feedback, any potential promotional offers would need to be considered alongside the reported issues with competency and client service.
For local users in Decatur, GA, searching for "Lawyers Near Me" who require bankruptcy assistance or other legal services, Govan & Associates at 4555 Flat Shoals Pkwy #101 is a local option. However, the significant negative feedback regarding a bankruptcy case, particularly concerning delays, misinformation, and unprofessional communication, should be carefully considered alongside the single positive review mentioning rapid results. Potential clients are strongly advised to conduct thorough due diligence, including seeking additional reviews or references if available, and to have a detailed consultation with the firm to discuss their specific legal needs and expectations before making a decision.
In conclusion, Govan & Associates in Decatur, GA, has received contrasting feedback from online reviewers. While one client reported satisfactory service and rapid results, another detailed a negative experience in a bankruptcy case involving significant delays, alleged misinformation, and unprofessional communication. Located at 4555 Flat Shoals Pkwy #101, they can be reached by phone. Potential clients should carefully weigh this conflicting information and conduct thorough due diligence to determine if Govan & Associates meets their legal needs and expectations. It is recommended to have a detailed consultation and address any concerns based on the available feedback before engaging their services.
4555 Flat Shoals Pkwy #101, Decatur, GA 30034, USA
Get directionsFrom day 1 Attn. Govan showed a low level of competency, but I figured this is a basic bankruptcy what could possibly go wrong, well... she took 44 days after my initial payment to file my documents. I had to call her 4x to remind her and confirm that it was done. I explained to her in detail that I would be surrendering my vehicle and was concerned about the process because I didn't want the vehicle to be picked up without my knowledge and would like to know how to surrender the vehicle civilly. I was informed by Attn. Govan that the Car company would contact me to set up a date and time. Well I was never contacted and they came to my job and repossessed the vehicle with my belongings. I'm ok with them taking the car but not how it was done. When I contacted the Car company to find out why I was not contacted to set up a date I was informed that it was because of how my Attn worded the document and that either myself or my attorney could have contacted them at any time to set up the date to surrender the vehicle because legally they can't contact me while the vehicle is in bankruptcy. Now to recap from the very beginning I informed Attn.Govan that this was a concern of mine, she even "said" that she would speak to them, well obviously she did not nor did she word the documentation properly. When I called her to ask if what the company was saying was true that's when I saw her ratchet side, she became rude, disrespectful and would speak over me saying the Car company is lying and " I do know why you're calling me about a car they took it, I guess you were embarrass but its nothing you can do about". The problem was not the car, the problem was paying an incompetent attorney 1200 dollars to do a bum job. Once she had my money I was no longer her concern, it was like meeting Dr. Jekyll and Mr. Hyde. The conversation was as if I was speaking to a common thug on the street. I expected so much more from a "educated woman of color" , I do realize that education does not equate to wisdom or class. I wouldn't recommend anyone to invest your money or trust her with any legal issues. I would have paid twice as much to a more professional attorney, I guess you get what you pay for. I hope that she can learn from the experience and do better, I believe in supporting one another but I will not spend my money where it is not appreciated. The 1 Star is for the assistant Dawn, she is the only buffer, she is respectful and patient, maybe Attn Govan should take a few pointers from her, because class is definitely not her strong suit. When you are in the business of customer service you have to mindful of your words, because you never know who you may be entertaining. Word of mouth can make all of the difference. I wish there was a 0 stars option.
May 03, 2018 · Star RMore than satisfactory service. Competitive rate. Rapid results!
May 27, 2024 · TeK AngelUsed her before ( embarrassed to say not because of her but because of me) and she has been professional both times I have used her sevices
Jan 18, 2021 · Nicole DawsonVery competent lawyer Very helpful great listener Great communicator If I had to go through bankruptcy again I wouldn't hesitate to use Her
Apr 19, 2019 · William JacksonVery nice and know what I needed, helped me a lot and save me a lot of money and time
Feb 28, 2017 · Dwight Sr
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