Lawyers Near MeCaliforniaLos Angeles CountyLos AngelesDowntown Los AngelesWest 5th Street
555 W 5th St 35th floor, Los Angeles, CA 90013, USA
I took my time writing this review because I believe it’s important to share my experience with this law firm.I was referred to this law firm to represent me in a case. The only reason I felt confident in their abilities was because I was referred to them by a reputable law firm that had successfully won a case for my mother. As with any significant decision, I thoroughly researched and read reviews before making a choice. However, the reviews initially gave me pause, and I couldn’t help but wonder if people were being overly critical. Despite my concerns, I decided to proceed with their representation, given the positive referral from a well-established law firm. I was with your law firm for about four years, and let me tell you, I only spoke to Dustin, my attorney, once. That was during the initial interview to see if he would take my case. When you’re dealing with unbearable pain, work-related stress, workers’ compensation, and doctors, you expect your lawyer to be responsive and helpful. Unfortunately, this law firm didn’t make my case any easier. They have terrible communication skills, lack organization, and no longer have the 72-hour return call policy they used to have on their voicemail. They also show no sense of urgency in resolving issues or answering questions. With communication, I would send them a text, email, and call, but all three would go unanswered. (Yes, these cases require patience.) However, I wouldn’t hear from them for months until I would call them every day because I would get frustrated not knowing what to do or when my work would start to give me trouble with certain things. I would have to send them a massage, reminding them that they had been ignoring my questions and concerns. I was the one responsible for doing their job as a law firm, ensuring that things were being followed through. As for organization, I had multiple people assigned to my case, each of whom seemed to have different information (or even incorrect information). Even after being with them for three years, I still had to correct them with the proper information I had been providing them since the beginning. They couldn’t keep up with basic information. I reached a point where I expressed all my concerns and dissatisfaction to multiple case managers. I repeatedly requested to speak with my attorney, but they never followed through on their scheduling. I only spoke with my attorney once, which was just an intake call to assess if they would take my case. Imagine someone being compensated for your injury but failing to even bother to call you for something their own team had scheduled.This unfortunate situation occurred more than three times. I can provide more detailed information about why I strongly advise against using this law firm, but for my own sanity, I’ll keep it concise. I became extremely frustrated working with such incompetent lawyers, which motivated me to seek a better representation. I was determined to find a lawyer who would provide me with the quality of service I deserved. I was fortunate enough to meet a new lawyer and a law firm that truly represents their clients. They work tirelessly, day and night, to ensure that I receive the benefits I am entitled to and stay on top of all the legal aspects of my case. I am glad I made the decision to terminate my contract with this law firm and switch because my new lawyer has accomplished in less than three months what law at your side couldn’t even do in about four years to achieve. So if you are thinking about this law firm. RUN
Law At Your Side is a law firm located in the heart of Los Angeles, situated at 555 W 5th St, on the 35th floor of a prominent building. This central location aims to provide accessibility for individuals and businesses in the Los Angeles area seeking legal representation under the "Lawyers Near Me" category. The physical office, being on a high floor in a downtown location, likely offers a professional environment for consultations and case management.
To understand the services offered by Law At Your Side, it is important to consider the information available. While a specific list of practice areas is not provided, law firms generally specialize in various legal domains. Potential clients are encouraged to contact Law At Your Side directly at (818) 861-9675 or +1 818-861-9675 to inquire about their specific legal needs and whether the firm's expertise aligns with those requirements.
However, it is crucial for prospective clients to be aware of recent feedback from individuals who have engaged the services of Law At Your Side. Several reviews detail significant concerns regarding the firm's communication, organization, and client service. One reviewer, who was with the firm for approximately four years, reported speaking with their attorney, Dustin, only once during the initial intake. This individual expressed dissatisfaction with the lack of responsiveness, stating that their calls, texts, and emails often went unanswered for extended periods. They also noted a perceived lack of urgency and the absence of a previously mentioned 72-hour return call policy.
Furthermore, the same reviewer highlighted issues with the firm's organization, mentioning multiple case managers who seemed to have inconsistent or incorrect information about their case. This necessitated the client repeatedly correcting basic details over a three-year period. The reviewer also stated that despite expressing concerns and requesting to speak with their attorney, these requests were not fulfilled after the initial interview.
Another significant complaint from this reviewer involved instances where scheduled events occurred without any prior communication from the firm's team, leading to frustration and the feeling of being neglected. Ultimately, this individual decided to terminate their contract and seek representation elsewhere, reporting significantly improved service and progress with a new lawyer.
A separate review echoes similar sentiments of dissatisfaction. This client expressed regret in choosing Law At Your Side, alleging instances of unprofessional behavior, including a staff member hanging up on them during a call and a failure to return calls. The reviewer also claimed that important information, such as a hearing cancellation, was communicated via text message despite a request for no text communication. Additionally, this reviewer raised a serious concern regarding potential racial bias from a case manager.
Given these recent customer reviews, potential clients considering Law At Your Side should exercise caution and conduct thorough due diligence. While the firm is listed under the "Lawyers Near Me" category and provides contact information for inquiries, the feedback suggests significant challenges in the areas of communication, organization, and client service. These are critical aspects of effective legal representation, and the experiences shared by previous clients should be carefully considered.
It is important to note that these reviews represent individual experiences and may not be representative of every client's interaction with Law At Your Side. However, the consistency and severity of the issues raised warrant careful consideration. Prospective clients are strongly encouraged to conduct their own research, including seeking additional reviews or references, and to have a detailed discussion with the firm about their communication practices, case management procedures, and client service standards before making a decision about legal representation.
In conclusion, Law At Your Side is a law firm located in downtown Los Angeles, offering legal services to the local community. While their location may be convenient for those searching within the "Lawyers Near Me" category, publicly available recent reviews raise significant concerns regarding their communication, organization, and client service. Potential clients should carefully consider this feedback and conduct thorough due diligence before engaging their services. Contacting the firm directly at the provided phone numbers is advisable to discuss your specific legal needs and their approach to client representation.
555 W 5th St 35th floor, Los Angeles, CA 90013, USA
Get directionsI took my time writing this review because I believe it’s important to share my experience with this law firm.I was referred to this law firm to represent me in a case. The only reason I felt confident in their abilities was because I was referred to them by a reputable law firm that had successfully won a case for my mother. As with any significant decision, I thoroughly researched and read reviews before making a choice. However, the reviews initially gave me pause, and I couldn’t help but wonder if people were being overly critical. Despite my concerns, I decided to proceed with their representation, given the positive referral from a well-established law firm. I was with your law firm for about four years, and let me tell you, I only spoke to Dustin, my attorney, once. That was during the initial interview to see if he would take my case. When you’re dealing with unbearable pain, work-related stress, workers’ compensation, and doctors, you expect your lawyer to be responsive and helpful. Unfortunately, this law firm didn’t make my case any easier. They have terrible communication skills, lack organization, and no longer have the 72-hour return call policy they used to have on their voicemail. They also show no sense of urgency in resolving issues or answering questions. With communication, I would send them a text, email, and call, but all three would go unanswered. (Yes, these cases require patience.) However, I wouldn’t hear from them for months until I would call them every day because I would get frustrated not knowing what to do or when my work would start to give me trouble with certain things. I would have to send them a massage, reminding them that they had been ignoring my questions and concerns. I was the one responsible for doing their job as a law firm, ensuring that things were being followed through. As for organization, I had multiple people assigned to my case, each of whom seemed to have different information (or even incorrect information). Even after being with them for three years, I still had to correct them with the proper information I had been providing them since the beginning. They couldn’t keep up with basic information. I reached a point where I expressed all my concerns and dissatisfaction to multiple case managers. I repeatedly requested to speak with my attorney, but they never followed through on their scheduling. I only spoke with my attorney once, which was just an intake call to assess if they would take my case. Imagine someone being compensated for your injury but failing to even bother to call you for something their own team had scheduled.This unfortunate situation occurred more than three times. I can provide more detailed information about why I strongly advise against using this law firm, but for my own sanity, I’ll keep it concise. I became extremely frustrated working with such incompetent lawyers, which motivated me to seek a better representation. I was determined to find a lawyer who would provide me with the quality of service I deserved. I was fortunate enough to meet a new lawyer and a law firm that truly represents their clients. They work tirelessly, day and night, to ensure that I receive the benefits I am entitled to and stay on top of all the legal aspects of my case. I am glad I made the decision to terminate my contract with this law firm and switch because my new lawyer has accomplished in less than three months what law at your side couldn’t even do in about four years to achieve. So if you are thinking about this law firm. RUN
Apr 10, 2025 · Ronnie WahdanI hate i choose this company to represent me! I’ve called several times and when I spoke too my assistant he hung up in my face! Not too mention never returning my calls’ this team of lawyers are weak! Not only they cancelled my hearing but they sent it by text when they were told not too communicate with me by text very unprofessional! Leaving me in the dark about my case! I believe the case manager is racist!
Dec 30, 2024 · Carolyn DemorstThis is by far the worst law firm you guys could get. They don’t take good care of their clients. The worst communication. Save your time and money and get something better like i wish i did.
Jan 10, 2025 · Juanita CarilloMy ex husband worked with law at your side for a workers comp case . It was one of the most horrible le experiences ever . They never answer emails , calls , messages you name it . They are irresponsible. The reason for my review , my family owns a cash checking store and my ex husband cashed a check given by law at your side to him that he cashed at our store and we where later told it returned for NSF . I’ve been calling law at your side and so has my ex husband with no response as usual . Also , don’t let them lie when they talked to my ex they mentioned the case would be 100k at the end he received 9k !!! Ridiculous .
Apr 25, 2024 · alejandra roberto duenas metal worksLaw By Your Side, is not just a law firm or a slogan. It’s true. Law by your side is the firm to trust for any legal matter. Coordinator was with step by step until I got my right and retrieve justice. Guys, if you need a legal service, Law By Your Side is your partner. Don’t hesitate. Call them, email them and you will satisfied.
Sep 29, 2023 · Bashar Mahrous
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