Lawyers Near MeCaliforniaOrange CountyOrangeEast Chapman Avenue
1341 E Chapman Ave, Orange, CA 92866, USA
We had the good fortune of having Chad Hales take over our case when our attorney unfortunately passed away before we finalized our trust and will. We can't say enough about him. Chad is professional, knowledgeable and patient. He explains things very well and really wants you to understand what you are signing. He also made us feel confident in his expertise of trust and estate law. He took on our case without any expectation of compensation as we had already paid our previous attorney. And he never treated us like we were second tier clients because of that. He was always gracious with his time and did not rush us. He bent over backwards and accommodated our schedule to the point that we met after his office hours. He really goes above and beyond. We highly recommend him.
When you're searching for "Lawyers Near Me" in Orange, California, finding a local law office that can address your specific legal needs is paramount. The Law Office of Robert E. Hales, APC, situated at 1341 E Chapman Ave, Orange, CA 92866, USA, aims to serve the legal requirements of the local community. You can reach their office at (714) 771-7671 or their mobile number, +1 714-771-7671, for inquiries or to schedule a consultation.
The physical presence of the Law Office of Robert E. Hales, APC in Orange indicates their commitment to serving the residents and businesses in the surrounding area. Having a local attorney can provide numerous benefits, including ease of access for meetings, a better understanding of local legal nuances, and a stronger connection to the community. For individuals dealing with legal matters, knowing that their lawyer is conveniently located can offer peace of mind and facilitate smoother communication.
Based on the available customer reviews, the experience with the Law Office of Robert E. Hales, APC appears to be varied. One detailed and highly positive review highlights the exceptional service provided by Chad Hales, an attorney within the firm. This client recounts a situation where Chad Hales took over their trust and will case following the unexpected passing of their previous attorney. The reviewer emphasizes Chad's professionalism, knowledge, and patience in explaining complex legal concepts clearly, ensuring the clients understood what they were signing. They also appreciated his confidence in trust and estate law. Notably, Chad Hales took on the case without expecting additional compensation, honoring the payment made to the previous attorney, and treated them with utmost respect and dedication, even accommodating their schedule with after-hours meetings. This testimonial strongly suggests a lawyer who is committed to client well-being and goes above and beyond to provide excellent service in the area of trust and estate law.
However, another review presents a contrasting experience. This client describes a frustrating process of trying to get responses to their emailed questions. They report having to repeatedly request replies, and when they finally received one, not all questions were answered, and some responses lacked certainty, ending with "I THINK." This negative feedback raises concerns about the firm's responsiveness and the thoroughness of their communication. The reviewer strongly advises potential clients to seek legal assistance elsewhere if they value timely and comprehensive responses.
Considering these two reviews, it's evident that while some clients have had exceptionally positive experiences, particularly with Chad Hales in estate planning matters, others have faced significant challenges with communication and responsiveness from the firm, specifically mentioning Robert Hales. This dichotomy suggests that the quality of service might depend on the specific attorney you work with or the nature of your legal matter.
Given the information available, it is difficult to provide specific details about the firm's environment or features beyond its physical location and contact information. The positive review alludes to a client-focused approach, with Chad Hales demonstrating patience and a willingness to accommodate client needs. This suggests a potentially supportive and understanding environment, at least within his practice. However, the negative review indicates potential issues with administrative processes and communication within the office, which could impact the overall client experience.
In terms of services, the positive review explicitly mentions expertise in "trust and estate law," indicating that the firm handles matters such as wills and trusts. The negative review does not specify the area of law the client was seeking assistance with. Therefore, based on the testimonials, estate planning, including trusts and wills, appears to be a key area of service offered by the Law Office of Robert E. Hales, APC, particularly through the work of Chad Hales.
Regarding promotional information, there is no explicit promotional content provided in the reviews. However, the positive review serves as an indirect endorsement of Chad Hales' dedication and expertise in estate planning. His willingness to take on a case without additional compensation and his commitment to client understanding could be seen as unique features that set him apart. On the other hand, the negative review serves as a cautionary note regarding potential communication challenges.
For local users in Orange, CA, searching for "Lawyers Near Me," the Law Office of Robert E. Hales, APC presents a mixed picture. While there is strong positive feedback regarding the professionalism and dedication of Chad Hales in estate planning, there are also significant concerns raised about the firm's responsiveness and communication, particularly concerning Robert Hales. Potential clients should weigh these contrasting experiences and consider their specific legal needs. If your legal matter falls within trust and estate law, the positive review suggests that Chad Hales could provide excellent service. However, it would be prudent to inquire about communication protocols and ensure they align with your expectations before engaging the firm.
In conclusion, the Law Office of Robert E. Hales, APC is located in Orange, CA, offering legal services. Based on the available reviews, they appear to have a strong capability in estate planning, particularly through attorney Chad Hales, who is praised for his professionalism, knowledge, and client dedication. However, there are also concerns regarding the firm's overall responsiveness and communication, as highlighted by a negative review. Local users should consider these points carefully when deciding if this law office meets their legal needs.
1341 E Chapman Ave, Orange, CA 92866, USA
Get directionsWe had the good fortune of having Chad Hales take over our case when our attorney unfortunately passed away before we finalized our trust and will. We can't say enough about him. Chad is professional, knowledgeable and patient. He explains things very well and really wants you to understand what you are signing. He also made us feel confident in his expertise of trust and estate law. He took on our case without any expectation of compensation as we had already paid our previous attorney. And he never treated us like we were second tier clients because of that. He was always gracious with his time and did not rush us. He bent over backwards and accommodated our schedule to the point that we met after his office hours. He really goes above and beyond. We highly recommend him.
Apr 24, 2025 · Frederic NguyenI was told to send an email, with my questions, and Robert Hales would reply but week after week I continually have to request a response. When I finally get a reply, not all the questions have been answered and even worse...I receive a response that ends with "I THINK" If you don't want to have to beg to get a response from this firm, then hire them, otherwise go anywhere else!
Feb 22, 2025 · Corinna GolubicsI have had a wonderful experience with Mr. Hales’ office. Everyone has been extremely knowledgeable, efficient and kind.
Mar 13, 2025 · SUE BOOTSMy family has had a long history with the Hales/Nelson law firm. Our parents and now the next generation have been helped over and over. The professionalism of everyone at this office has always been beyond helpful to all of us. We are very thankful to them all.
Mar 15, 2024 · Tari SimonThe Law Offices of Robert E Hales has handled my mother's trust since 1998. I became involved with them in 2019 when my elderly mother needed my assistance with her trust and then after her passing in 2020. During this time I have worked with Robert Hales, Scott Hales and Chad Hales. They and their entire staff have all been extremely helpful, knowledgable and professional. I have most recently worked primarily with Scott Hales and he has handled all matters in a very kind, personable, thoughtful, patient, compassionate, effective and professional way. I can't thank Robert, Scott, Chad and everyone at the firm enough for everything they have done to help my mother and myself for over 20 years. I highly recommend their services.
Dec 03, 2020 · Cyndi Kriska3333 S Brea Canyon Rd STE 213, Diamond Bar, CA 91765, USA
3333 S Brea Canyon Rd STE 103, Diamond Bar, CA 91765, USA
3333 S Brea Canyon Rd STE 212, Diamond Bar, CA 91765, USA
21308 Pathfinder Rd # 105, Diamond Bar, CA 91765, USA
20955 Pathfinder Rd #100, Diamond Bar, CA 91765, USA
1930 S Brea Canyon Rd #120, Diamond Bar, CA 91765, USA