Lipschutz & Friedman

For local users in the "Lawyers Near Me" category seeking legal representation in Philadelphia, Pennsylvania, Lipschutz & Friedman is a law firm located at 1800 John F Kennedy Blvd, 11th floor, Philadelphia, PA 19103, USA. They can be contacted at (267) 256-0660 or via their mobile number, +1 267-256-0660. This introduction aims to provide an objective overview of the firm based on the publicly available customer reviews, which present contrasting experiences.

The office of Lipschutz & Friedman is situated on the 11th floor of a building located on John F Kennedy Boulevard, a prominent thoroughfare in Philadelphia. This suggests a professional environment within a commercial building, likely housing other businesses and legal practices. The high-floor location may offer a certain level of privacy and a professional ambiance for client meetings and legal work. However, no specific details about the interior environment or client waiting areas are available from the provided information.

Based on the two customer reviews, the services offered by Lipschutz & Friedman appear to include assistance with auto insurance claims and personal injury cases, specifically mentioning a case involving a bulging disc in the neck. One review indicates satisfaction with the firm's persistence in fighting for the client's interests against an insurance company, ultimately leading to a "great outcome" despite the insurance company's initial reluctance to pay. This suggests that the firm is willing to advocate for their clients and persevere through challenges in insurance disputes and personal injury claims.

However, the second review presents a starkly different experience over a more extended period of six years. This client expresses significant dissatisfaction with the firm's customer service, specifically highlighting the rudeness of the front desk staff and a perceived lack of care and effort in handling recent cases. The reviewer mentions feeling like they were getting the "run around" and that the firm did not truly fight for them, particularly in light of traumatic experiences they had endured. This negative feedback raises concerns about client communication and the level of empathy and advocacy provided in some cases.

Considering these two contrasting reviews, the features of working with Lipschutz & Friedman are not uniformly positive. Potential features, based on the positive review, could include:

• Persistence in Fighting for Clients: The firm appears willing to go the extra mile to achieve favorable outcomes, even when facing resistance from insurance companies.
• Experience with Auto Insurance Claims: The firm has successfully assisted clients with low torque auto insurance issues.
• Willingness to Handle Personal Injury Cases: They have represented clients with injuries such as a bulging disc in the neck.
• Focus on Achieving Outcomes: The positive review emphasizes a "great outcome" despite initial challenges.

Conversely, potential drawbacks or areas of concern, based on the negative review, include:

• Poor Customer Service: Rudeness from front desk staff and a general lack of care in communication are alleged.
• Lack of Perceived Advocacy: One client felt that the firm did not truly fight for them or prioritize their needs.
• Issues with Case Handling: The experience of getting the "run around" suggests potential inefficiencies or lack of progress in some cases.
• Lack of Empathy: The reviewer felt the firm did not care about their traumatic experiences.
• Poor Communication: The need for a new law firm that even returns phone calls indicates significant communication issues for at least one client.

There is no explicit promotional information provided in the reviews. The positive review, while not a formal promotion, acts as a testimonial highlighting successful outcomes in specific types of cases. Conversely, the negative review serves as a cautionary account regarding potential customer service and case handling issues.

For local users in Philadelphia searching for a "Lawyer Near Me," Lipschutz & Friedman presents a mixed picture based on the available reviews. The firm has demonstrated an ability to achieve positive results in auto insurance and personal injury cases, suggesting competence in these areas of law. However, the serious concerns raised about customer service, communication, and the perceived level of advocacy should not be ignored. Potential clients will need to weigh these contrasting experiences when considering this firm.

Given the significant discrepancy in client experiences, it would be prudent for local users considering Lipschutz & Friedman to conduct further research if possible. This might include looking for additional reviews on other platforms or seeking direct referrals. Contacting the firm for an initial consultation would also be essential to assess their responsiveness, communication style, and understanding of the potential client's specific legal needs. During such a consultation, prospective clients can directly address the concerns raised in the negative review and gauge whether the firm's approach aligns with their expectations for client care and advocacy.

The fact that the firm has been dealing with one client for over six years suggests a history and potentially a significant volume of cases. However, the negative experience of this long-term client raises questions about consistency in service quality. The positive review, while encouraging, is a single data point and may not represent the experience of all clients.

In conclusion, Lipschutz & Friedman, located in Philadelphia, offers legal services that have resulted in positive outcomes for some clients in areas such as auto insurance and personal injury. However, potential local users from the "Lawyers Near Me" platform must also consider the serious allegations of poor customer service, lack of communication, and inadequate advocacy raised in another client's review. A thorough personal assessment and direct communication with the firm are strongly recommended to determine if their services and client care approach meet individual needs and expectations.