Mastri Law LLC

When seeking legal assistance, finding a lawyer who is not only competent but also communicative and dedicated to your case is crucial. For residents of Scranton, Pennsylvania, and the surrounding areas searching for "Lawyers Near Me," Mastri Law LLC, located at 538 Biden St Suite 402, Scranton, PA 18503, USA, offers legal services from a conveniently situated office. This location in Scranton provides accessibility for individuals seeking legal counsel in the area.

While specific details about the office environment are not provided in the reviews, potential clients can generally expect a professional office setting suitable for confidential discussions and legal consultations. The focus of an introduction based on the available information should be on the services and client experiences, as these are the aspects highlighted in the provided feedback.

Mastri Law LLC, led by Dominic Mastri, has received contrasting feedback from different clients. One client expressed significant dissatisfaction with the firm's services, detailing issues with communication and the progress of their case. This client stated, "Paid 2500 for a retainer. We discussed what would take place and how it would take place. I even received mail from Mastri Law outlining specific dates. In nearly 4 months nothing but an entry of appearance has been filed (verified with clerk of records). Nothing in the timeline provided has been met. Zero communication as of now. If I call now no one answers, previously when his office was still answering I would get the run around 'he will call you tomorrow, he needs to speak to you thanks for calling I will have him reach out, he wants you to know he will call you back' etc. Emails go unanswered. All this despite making myself available (emailing to schedule time to speak via phone upon their request when he was still communicating) If you want to waste your money, time and leave your family / case in limbo he is a great choice. If you want communication, timely schedules and professionalism you will need to go else where."

This negative review raises serious concerns regarding several aspects of the firm's service:

• Lack of Progress: The client reports minimal action taken on their case despite a significant retainer fee and a considerable amount of time passing.
• Poor Communication: The client experienced a complete cessation of communication after initial interactions, with unanswered calls and emails, and unfulfilled promises of returned calls.
• Failure to Meet Timelines: The firm allegedly failed to adhere to a timeline that they themselves provided to the client.
• Unprofessionalism: The described "run around" and lack of follow-through suggest a lack of professionalism in client communication and case management.

This detailed negative experience should be carefully considered by potential clients as it highlights significant issues with communication and the timely progression of legal matters.

In stark contrast, another client shared overwhelmingly positive experiences with Dominic Mastri and his team. This client, a Texan who utilized the firm's services, stated, "Dominic Mastri and his team have been diligent, empathetic and have worked with integrity; they ensured that I had all of the information that I would need, for each and every step. When the time for my case came along, they reached out to ensure that I was safe. This Texan thanks Dominic Mastri of Mastri Law, from the bottom of her heart, y'all. To the Mastri Team: Thank y'all for everything you've done!"

This positive review emphasizes several commendable qualities:

• Diligence: The client found Dominic Mastri and his team to be hardworking and thorough in their approach.
• Empathy: The firm demonstrated understanding and care for the client's situation.
• Integrity: The client perceived the firm as operating with honesty and strong ethical principles.
• Proactive Communication: The firm ensured the client was well-informed at every stage of the legal process.
• Client Safety and Well-being: The team reached out to check on the client's safety, indicating a genuine concern for their well-being beyond the legal aspects of the case.

The same client also provided an edit to their initial review, further reinforcing their positive experience: "Edit to add; This Texan is grateful for the diligence, the tenacity and the compassion of Dominic Mastri and his legal team. Through his every effort, a carefully crafted path to a positive result was enacted. Thank you, Dominic Mastri, and thank you Mastri Law." This additional feedback highlights:

• Tenacity: The legal team demonstrated persistence and determination in pursuing a positive outcome.
• Compassion: The firm continued to show care and understanding throughout the client's legal journey.
• Strategic Approach: The client felt that the firm carefully planned and executed a strategy that led to a favorable result.

The significant disparity between these two client experiences suggests that individual experiences with Mastri Law LLC can vary considerably. Potential clients should consider both the positive feedback regarding diligence, empathy, and tenacity, as well as the serious concerns raised about communication and the progression of cases.

Without specific information on the areas of law that Mastri Law LLC specializes in, it is challenging to provide details about their services. However, the positive review suggests they handle cases where diligence, empathy, and a strategic approach are valued, potentially including personal injury, family law, or other civil litigation matters. The negative review does not specify the area of law but highlights issues that could be problematic across various legal fields.

For local users searching for "Lawyers Near Me" in Scranton, Mastri Law LLC is an option to consider. The positive reviews indicate the potential for dedicated and caring representation that strives for positive results. However, the negative review serves as a strong caution regarding potential communication issues and delays in case progression. Potential clients should weigh these contrasting experiences carefully.

To make an informed decision, individuals considering Mastri Law LLC should:

• Inquire about their specific areas of expertise: Determine if the firm handles the type of legal issue you are facing.
• Ask about their communication protocols: Understand how the firm typically keeps clients informed and how frequently they can expect updates.
• Request references or additional testimonials: While two reviews are available online, seeking more feedback could provide a broader perspective.
• Schedule an initial consultation: This will allow you to discuss your case directly with Dominic Mastri and assess whether you feel comfortable and confident in his representation and the firm's practices.

To contact Mastri Law LLC, you can use the phone number provided: (570) 343-1111 or the mobile phone number +1 570-343-1111. Reaching out directly is the best way to gather more information and determine if their services align with your legal needs and expectations.

In conclusion, Mastri Law LLC in Scranton, PA, presents a mixed picture based on the available client reviews. While some clients have praised their diligence, empathy, tenacity, and strategic approach, another client has reported significant issues with communication and the progress of their case. Local users searching for "Lawyers Near Me" should carefully consider these contrasting experiences and conduct thorough due diligence before deciding to retain Mastri Law LLC.